Search for Skilled Nursing by ZIP Code:  :

Manorcare Of Northbrook

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Northbrook Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Yana Goldberg
    ★★★★★ a month ago

    My father was a patient at Citadel of Northbrook for three months, recovering from multiple fractures. We are all very thankful for the care, professionalism and compassion exemplified but everyone at Citadel during his stay. Especially would like to highlight: Henry (CNA), Sandy and John (Therapy), Agnes (Unit Manager) and Lena (Social Services) I am sure I have left off a few individuals that work tiresly and provided my dad with care, compassion and kidness. Thank you again for everything you do!

  • Oz Go go
    ★★★★★ 3 weeks ago

    My sister was there after a laryngectomy and complications arising from that. She was unable to speak or take anything orally. We had to hunt down a nurse after a half hour, as we thought the call button did not work. They lied on her medical reports. Documenting weight 30lbs more than she weighed. Lexi, the social worker wrote she verbally gave instructions about her care and gave her the wrong doctors, level of pain, physical therapy needs. When her head and neck swelled to the size of a balloon they called me to take her to a doctor instead of calling an ambulance. I was not able to take her and they sent her to her surgeon via medcar. She developed severe edema. We fought 6 appeals to keep her in nursing care. The 6th one we lost. I was her PA but never received the paperwork that was to be appealed. They gave them to my sister with a phone number for her to call. She walked in and by then was in a wheelchair. She emailed me that she was spitting up blood. The staff told her it was feeding tube fluid. A week later she was discharged. She died no more than 12 hours later. A tumor in her neck must have burst and I found she bleed to death. We were promised by all staff that someone would teach us how to set up the autofeed machine, that never happened but it is documented in their paperwork as well as they didn't think she qualified for hospice or palliative care. At the time this was ManorCare. Beware if the staff is the same. Lexi, Owen, Donna.

  • Dimitri Gonzalez
    ★★★★★ 4 months ago

    My father has been living in this building's memory care wing for just over 2 years. When Citadel took over I saw a spike in customer service and the level in which my father was participating in activities and engaging with staff, other residents, and even the rest of my family. He has early onset dementia and it's been hard on my family to see my dad's decline but we have felt more and more comfortable with his living situation at the Citadel of Northbrook. Some of the staff have become second family to us.

  • Eleanor White
    ★★★★★ 5 months ago

    I came here after a short stay in the hospital. I was hesitant at first because I would've rather gone home, but I was welcomed by an exceptional staff and received the rehab I needed to get back to my normal life. Agnes the RT was particularly amazing. Thank you, Citadel!!!

  • Sarah Davis
    ★★★★★ 5 months ago

    My mom stayed here after a knee surgery at Skokie Hospital. The therapy team did an INCREDIBLE job of making my mom feel comfortable and confident through every session. The nursing staff was also attentive and pleasant throughout her stay. I am still amazed at her quick recovery and would recommend this facility to anyone/everyone!!!

About Manorcare Of Northbrook

General Information

Legal Business NameManor Care Of Northbrook Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 28, 1999 (20 years)
Capacity158
Residents124
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Northbrook

Manorcare Of Northbrook was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

February 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Northbrook require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 40min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
1hr 10min
1hr 5min
ReportedExpected
RN
3hr 25min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.8%
96.8%
96.8%
96.8%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
97.7%
95.1%
95.1%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.4%
64.3%
73.5%
78.0%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
27.1%
22.7%
24.3%
19.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.0%
6.3%
3.3%
8.7%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
27.2%
21.4%
23.8%
25.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
10.0%
8.1%
6.8%
7.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
7.3%
2.4%
6.2%
8.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
2.9%
0.0%
0.0%
1.4%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
6.7%
4.8%
3.5%
3.5%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
1.3%
3.8%
1.4%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
4.9%
2.4%
1.2%
1.2%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
6.1%
5.8%
6.1%
9.8%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

68.8%
68.8%
73.5%
75.1%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
59.9%
63.5%
63.5%
63.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
84.2%
82.6%
85.8%
79.3%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
4.3%
6.9%
7.9%
9.3%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
2.3%
4.3%
3.8%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.3%
0.0%
0.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places