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Oakbrook Healthcare Centre

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Oak Brook Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • margaret haennicke
    ★★★★★ a month ago

    I found my husband with unchanged dressing multiple times. He was not to be in a sitting position but often I found him in one when I came to visit. The above is my opinion. I have a meeting Tommorow with facility management. I am hoping this will resolve quickly. The facility itself is attractive and clean

  • Cooper Family
    ★★★★★ a month ago

    My father was at Oak Brook Care for physical therapy after a one week hospital stay. He had several other health conditions and had a catheter. On New Year's Eve day he was not himself. I walked down to physical therapy to observe and told the therapist something was not right. They called a nurse and his pulse was very low and he needed oxygen. He was taken back to his room. A doctor did not see him until three hours later at which time we were told we could take him to the hospital or make him comfortable, meaning he would pass away. We took him to the hospital. We found out that there was a blockage in his bladder and his bladder was huge as it was so full of urine. He had sepsis from the blockage and died a day and a half later of septic shock. There clearly was no monitoring of his health condition and the staff there is so incompetent that they did not notice there was no urine is his catheter bag. A blockage in the bladder is what he originally was in the hospital for so it was a known issue. The lack of care led to my father's death.

  • Carol Sir
    ★★★★★ a month ago

    I see not much has changed since I was last at this facility. Most staff were poor speaking Filipino aides who were in no hurry to respond to a call button. The food was dreadful. Their "doctor" would wander by, "bless me" with his stethoscope - meaning he didn't even listen to my heart- and patted my hand.He ordered NO blood tests despite having survived a life threatening illness. Consequently, my potassium level dropped precipitously. I called for help and a smiling aide looked at me from the doorway. "Nurse," I managed to say. There was a delay before she showed up. I could barely whisper. I told her to call 911. She refused and said I was having a panic attack. Word spread and several aides pushed into the room. I was helpless. Finally one nurse said," I can't get a pulse." THEN they called for an ambulance. They were afraid to get outside help for me! I was near cardiac failure. The EMTs called ahead and the wonderful staff at the Elmhurst Hospital ER gave me massive doses of potassium and ran an open line for the extra IVs they hung. I could have died. I will never return to this facility and I caution everyone else to look elsewhere if they require careful attention.

  • Bert Macklin
    ★★★★★ 10 months ago

    My mother-in-law recently suffered a stroke.. Following the initial hospital stay, we arranged for her to rehabilitate at the Oakbrook Healthcare Centre based on a strong recommendation we had received from the family of a recent resident. We found the facility and rooms to be very comfortable, nicely decorated and impeccably clean. There are two enclosed outdoor patios that are nicely landscaped and an interior bird sanctuary with exotic birds. There are also numerous activities for the residents that change periodically. Any staff that we encountered were very pleasant and attentive. Of particular concern to us was the rehabilitation facilities and staff. The effects of the stroke required both physical and speech therapy. The therapy sessions that she received resulted in amazing results over a relatively short period. When she first entered, she could not stand up on her own and had limited arm movement. She was walking and moving comfortably following two weeks of rehab sessions. Her speech also improved significantly, though it appears that she will have some permanent limitations. We are most grateful to the staff for their diligence and consistent efforts! My wife and I recognize that this is a very tough business that needs to respond to a large variety of special needs that each resident presents. We were very impressed with the facility, the specialized services, and the attentive care that my mother-in-law received. We would highly recommend this facility to anyone that has a loved one in need of this service.

  • Kimberly Brooks
    ★★★★★ 10 months ago

    My loved one recently enrolled in Oakbrook Care Center because she suffered a mini brain stroke. My personal opinion about this facility is they do not give the patients enough one on one attention and care. They need to learn to read before taking certain actions. The reason we chose the facility is because it looked nice and clean and we thought it would be good for our loved one ? however, it's not working that great for the attention that is required. I also don't feel that the CNA'S at least some of them are happy on they're job! I honestly didn't care for the Director when she gave the tour she was very unfriendly and a lot of the staff seem miserable. Beware this is like a last resort everyone do your research!? Good Luck!

About Oakbrook Healthcare Centre

General Information

Legal Business NameOak Brook Healthcare Centre, Ltd.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1983 (36 years)
Capacity156
Residents97
Percent Occupied62%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Oakbrook Healthcare Centre

Oakbrook Healthcare Centre was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionMake sure menus meet the resident's nutritional needs and that there is a prepared menu by which nutritious meals have been planned for the resident and followed.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide food in a way that meets a resident's needs.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
BSomePotential for Minimal HarmHealth InspectionMake sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.

October 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Oakbrook Healthcare Centre require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 40min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
1hr 40min
1hr 15min
ReportedExpected
RN
4hr 60min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
98.4%
98.4%
98.4%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
100.0%
100.0%
98.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
80.0%
-
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.5%
10.0%
2.0%
6.7%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.9%
15.3%
9.6%
11.8%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
11.1%
13.5%
9.8%
14.9%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
3.9%
8.2%
0.0%
9.1%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
10.5%
14.8%
3.6%
4.1%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
2.0%
2.0%
4.0%
2.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
1.7%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
33.9%
21.8%
25.5%
32.6%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.8%
3.7%
3.6%
2.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
3.4%
0.0%
1.8%
4.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
0.0%
1.3%
1.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

84.2%
86.0%
75.7%
69.5%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.1%
86.6%
86.6%
86.6%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
85.2%
76.0%
70.6%
62.8%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
9.6%
6.2%
7.3%
7.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
1.1%
1.0%
0.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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