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Manorcare Of Oak Lawn East

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Oak Lawn Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • jennifer blattner
    ★★★★★ a month ago

    My mom (Ruth) was transferred here after a battle with viral meningitis that took her down hard. Beforehand, she was walking, bathing, driving etc. on her own. We heard the therapists were good, so we selected this place (Manor Care Oak Lawn East) as it was conveniently located across from hospital. And yes, the therapists seemed to genuinely want Ruth to get better and encouraged her. "The Care"...not so much! Ruth would wait a long time (sometimes up to 2 hours) prior to getting changed as she was not able to get to bathroom by herself. I was there during the day, so I would "see things firsthand" and have to assist to get her there as I couldn't stand the wait! She developed skin irritations and even though orders were in the computer for cream, powder and leg wrapping, it didn't get done consistently. The nurses and assistants are overworked and unreliable. Her cellulitis was not getting better. The day the doctor stood me up for a meeting/evaluation (3 weeks in), I couldn't take it any longer. We pulled her out that day and took her to Palos ER as legs were severely red, painful and very weepy. The ER nurses were amazed at her condition upon admission. DO NOT SEND YOUR LOVED ONES HERE! My mom came out with multiple issues; bathroom, room and hallways are very dirty. She went backwards versus forward. Ruth spent 2 weeks under treatment at Palos and is currently at Bria in Palos Hills. The place has been wonderful and a better staff.

  • Margo S
    ★★★★★ 6 months ago

    I had my mom transferred here from another facility today. I was totally pleased with the service my mom and I received! I could've cried tears of joy knowing my mom is going to be taken care of like I was there doing it myself. I can rest tonight knowing she is in good hands! Only reason why I didn't give 5 stars is because most of the food so far is too sweet for her taste buds but it's less than 24 hours. I'll just check into different food options specific to her. Gives me peace.

  • Jerelyn Omuno
    ★★★★★ 6 months ago

    Great facility since I came here for rehab and nursing from Christ. I brought in my father 3 weeks ago and everything has been a great experience. The staff is responsive and kind to the needs of my father. I will recommend anyone to come here for the great service I received from the staff.

  • Warren Flowers
    ★★★★★ 6 months ago

    I like this place, I have bee. Here for 3 weeks and all the way from cnas to management have been kind , good and responsive to my needs. I will recommend this place to any one. Great job to the management tean. Thank you all

  • Nancy Miles
    ★★★★★ 8 months ago

    The facility is very unsanitary. I'm surprised IDPH has not closed it down. Patient rooms and toilets are outdated. My mom caught infection from toilets while staying here.

About Manorcare Of Oak Lawn East

General Information

Legal Business NameManor Care Of Oak Lawn (East) Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 8, 1977 (42 years)
Capacity122
Residents104
Percent Occupied85%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Oak Lawn East

Manorcare Of Oak Lawn East was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 14, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionKeep residents' personal and medical records private and confidential.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

April 14, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

March 31, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

February 9, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

January 6, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

August 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$13,228 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Oak Lawn East require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 35min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
1hr 20min
1hr 25min
ReportedExpected
RN
3hr 45min
4hr 45min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.4%
77.6%
77.6%
77.6%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
72.1%
81.0%
70.8%
77.6%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
-
71.4%
70.8%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.5%
18.4%
17.5%
11.1%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.5%
21.9%
-
22.9%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
2.3%
0.0%
2.1%
6.1%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
10.0%
21.1%
17.9%
13.6%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
18.4%
10.4%
21.3%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
9.7%
12.5%
12.2%
7.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.8%
0.0%
-
1.9%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
0.0%
2.6%
2.1%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
0.0%
2.4%
2.1%
2.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
2.0%
1.3%
1.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

61.7%
65.9%
55.1%
44.8%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
54.2%
64.7%
64.7%
64.7%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
74.7%
72.7%
68.9%
72.3%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
21.0%
12.9%
15.4%
28.3%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
1.1%
2.2%
2.6%
2.2%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.6%
0.3%
0.5%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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