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Manorcare Of Oak Lawn West

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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    DO NOT SEND YOUR LOVED ONES HERE!!! My mother was placed at this facility to get physical therapy and gain weight and strength to be able to come home. Under their "care" she fell twice, had cuts and bruises all over her arms, legs, and face, along with a large cut above her eye. I wasn't made aware that she was disoriented and had been sent to the hospital for head scans after a fall until the hospital contacted me for information!! In addition, she got sores all over her back and foot. I asked the nurse if they were treating it and she then grabbed some antibiotic ointment and tried putting a dirty sock over an open wound. My mother lost 6 pounds while there, the complete opposite of what should have been happening. I called to talk to her and she could barely speak. I rushed there and the condition she was in was mortifying. Her eyes were crusted shut, she was dehydrated and so very emaciated. The nursing home claims they are not responsible for what happened. Deplorable! I took her right to the ER and within a couple days of myself and their nurses, we got her up and walking and she had gained 4 pounds. Please, do not let this happen to your loved one. I was nieve and never had experience with having someone needing to be at a nursing home, I had no idea these types of things went on

  • ★★★★★ a week ago

    This place reeks of urine. The room I visited was not clean.

  • ★★★★★ in the last week

  • ★★★★★ 5 months ago

  • ★★★★★ 7 months ago

About Manorcare Of Oak Lawn West

General Information

Legal Business NameManor Care Of Oak Lawn (West) Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 21, 1968 ()
Capacity191
Residents104
Percent Occupied54%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Oak Lawn West

Manorcare Of Oak Lawn West
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 28, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

March 3, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

January 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

September 18, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

January 10, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

May 29, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,360 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Oak Lawn West require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 45min
ReportedExpected
CNA
45min
50min
ReportedExpected
LPN
1hr 40min
1hr 25min
ReportedExpected
RN
4hr 45min
4hr 60min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

78.3%
97.3%
97.3%
97.3%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
98.5%
98.3%
100.0%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.6%
72.4%
68.2%
-
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.2%
22.0%
17.0%
27.1%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
25.3%
15.7%
22.0%
6.5%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
23.3%
24.6%
15.8%
16.0%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
17.8%
11.3%
17.0%
13.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
5.6%
0.0%
0.0%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
15.0%
9.0%
7.0%
5.8%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
12.2%
10.7%
4.1%
11.1%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
3.6%
0.0%
0.0%
0.0%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
3.3%
1.5%
5.3%
1.9%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
1.6%
3.0%
1.7%
1.9%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
11.5%
11.2%
5.0%
12.0%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

65.2%
72.2%
78.3%
77.9%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.9%
68.8%
68.8%
68.8%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.2%
63.6%
64.4%
69.7%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
12.5%
5.0%
0.0%
0.5%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
2.3%
2.3%
1.3%
0.6%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.2%
0.0%
0.3%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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