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Alden Estates Of Orland Park

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Tessie K
    ★★★★★ 5 months ago

    Alden is acceptable as a rehabilitation institution and has its challenges like any other Nursing Facility. What I found outstanding however were the therapists both OT and PT. The therapy department is run by Karen (OT) who's an outstanding, caring individual. My physical therapist Diane Q was excellent and an expert at what she does. Both Karen and Diane were professional, effective, and empathetic and took the extra steps to ensure that I had an individualized program. I hold my wonderful therapists responsible for my excellent progress with my total knee replacement and they are the sole reason that I would go back for my other knee in the future.

  • Lakesha Andrews
    ★★★★★ a month ago

    My father was placed at Alden Estates of Orland for rehabilitation. Most of the staff were nice and helpful . Kesha in the rehabilitation depart love her she does her job well. Nurse Artesha was very nice and help. The house keeping staff didn't come in my dads room and clean until we complained about the trash in his bathroom being full & the floor being dirty. Nurse Kimberly was given given a doctor order but she never filled it . it was 3 days later before we got a different nurse to get the things the doctor ordered for my father. The assistant Adiminstrator Jennifer Aronld talks like She's all about her residents but my sister and I called her 2 different times about issue's with my fathers care with no return phone call from her. The reason she says she never called back is because she didnt get either one of the voice mails . Nurse Suzanna is rude and she hung up the phone on me when I was trying to ask questions about transportation for my father to the doctor . she took the information she needed as far as the time , place & name of his doctors office then hung up while i was talking. Also i dont know if its Jennifer job or someone else but the mangement in this place does not give information to the residents and there family that they should know in a timely manner . we found out the day before my dads doctor appointment he had to pay $250 for transportation to the doctor. Also he has been asking for a shower for 2 days and being told they are short staffed, or there is a list of people before him. I would not tell anyone I know to place anyone they care about in this place.

  • S. Calabrese
    ★★★★★ 5 months ago

    Understaffed. Rude people. Don't even go to the kitchen and ask for something. You can't even get someone to look at you. Rehab is good.

  • Alice Cahill
    ★★★★★ 10 months ago

    My mom has been there twice for rehab. She describes it as a country club unless you need something immediately. I've spent countless hours visiting her and the staff members are polite, friendly and professional. The food is quite good and the activities are great!

  • Lynn Marie
    ★★★★★ 6 months ago

    Unless you are there 24/7, your loved one will not get the care you are paying for. According to my mother who is currently there, she is taken to various therapies where she sits in chair while the therapists are on their phones texting. Not even sure she is getting her meds. Don't even get me started on on bathing. Do yourself a favor, keep them home and have a nurse come over. Horrible

About Alden Estates Of Orland Park

General Information

Legal Business NameAlden Orland Park Rehabilitation And Health Care Center, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 24, 1998 (20 years)
Capacity200
Residents151
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Alden Estates Of Orland Park

Alden Estates Of Orland Park
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 1, 2016 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionProvide housekeeping and maintenance services.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

November 4, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

January 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

October 15, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

October 2, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 23, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$2,633 fine
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 18, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Alden Estates Of Orland Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 25min
ReportedExpected
CNA
25min
40min
ReportedExpected
LPN
1hr
1hr 20min
ReportedExpected
RN
3hr 10min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

78.6%
78.9%
78.9%
78.9%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
94.4%
87.5%
92.7%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.5%
60.0%
52.2%
30.4%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
13.6%
11.4%
9.5%
10.0%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
15.2%
39.4%
8.8%
12.9%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
27.1%
22.6%
19.1%
23.6%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
11.4%
16.3%
11.9%
14.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
9.7%
8.6%
10.3%
21.2%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
14.6%
13.2%
12.5%
7.4%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
7.5%
9.1%
2.4%
9.3%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.2%
4.7%
0.0%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
4.2%
1.9%
2.1%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
6.1%
3.7%
4.2%
0.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
7.2%
10.1%
5.1%
5.6%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.7%
62.6%
65.0%
67.0%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
64.1%
64.1%
64.1%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.6%
69.3%
67.2%
68.8%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
15.9%
13.4%
17.7%
19.3%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
2.2%
3.5%
1.9%
1.5%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.2%
0.1%
0.1%
0.4%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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