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Lexington Of Orland Park

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Reviews
Overall Rating 1.7 / 5.0 ★★★★★

  • Gwendolyn Hudson
    ★★★★★ 2 months ago

    My mom has been there since Feb at first it appeared a good place surely I thought so when I toured the place. Since 2/3 months into the place it's been a down hill slope. The nurses don't communicate with the family always short of CNA's No Sheets on Air Mattress just a plain mess. I'm working on transferring her out now. I don't like or would I recommend this place to anyone. I've never been so disappointed in my life. It's not worth the one star but to leave a review you have to give a star. Please keep going pass this place do not stop.

  • Jennifer S
    ★★★★★ 8 months ago

    My mother is is on her final hours. My unstable sister has power of attorney. When I showed up yesterday with my husband and close friend she had the charge. Nurse kick us out. No questions were asked. I'm considering filing a lawsuit. It's illegal to remove a child of a dying parent. My friend was a very close friend of my mothers for 37 years.

  • BV White
    ★★★★★ 5 months ago

    Horrible! These people need to closed. The CNa's are partially on duty even when working. The nurses have no bed side manners and the DON is no help, not to speak of the Amdinstrator. The state should close this place. I did not want to give a star at all, that was the only way to post. DO NOT TAKE YOUR LOVE ONES HERE! I agree with a previous post--I would not send my pet here let along a person. Coming at night is KEY, yeah they'll put on hold before opening the door to check to see if they are dry, etc. Not to trust these people. All I can say is Karma!!!

  • Toni Carey
    ★★★★★ 6 months ago

    In December my mother was sent to Lexington from the hopital. She has COPD Emphysema and other health issues requiring breathing treatments four times, inhalers and 20 medications. The facility was not providing the breathing treatments or medication as required, lied to us regarding her medication, & did not return calls to both our doctor and myself. The nurses were not responsive, failed to give her her medications and she would have accidents and sat in it for hours. There were two days they forgot to bring her meals or ice and water for hours. I'd call and ask for the head nurse, Michelle or the Care Transitional Nurse, Hyacinth and leave voicemails on a daily basis. Sometimes they would call back and most times not. She was refused a bath or shower and told mom were short-handed (for six days). On the sixth evening my mother called me from her cell phone at 9:30 pm & was crying stating that they brought a woman into her room who was trying to get out of her bed and was screaming and moaning for someone named "Ronald". I could hear this woman screaming in the background. My mother put her nurse light on and after an hour no one came so she called me. I called the main number and spoke to someone who said they would have my mother's nurse call me back. The nurse did call back and said that my mother was lying. We got in the car and drove over to Lexington. I went directly to my mother's room and this woman was screaming. They had her strapped to her bed and the room wreaked of urine. I turned on my cell phone voice recorder and recorded this woman screaming and moaning. I went to the front desk and asked to speak to my mother's nurse. I told her that my mother had called me from her cell phone and that I had heard the this woman screaming in the background & that I had just left my mother's room and recorded the woman screaming and moaning on my cell phone. I also asked her why the room smelled of urine and why no one answered for over an hour when my mother put her light on. The nurse asked me to wait at the front lobby area so we went and got my mother and as we were leaving the room six women (not sure if they were nurses, CNA's or what) went into the room to try to change this woman and she was screaming, trying to kick and punch them. I asked for the night nurse supervisor and when she came to the dining area where we were sitting I explained to her what happened and that I wanted my mother moved immediately to another room. I also told her that I was going to report them to the Illinois Dept. of Public Health. The next morning we went to another highly rated facility & met with the administrator to have my mother moved to their facility. I called her doctor and told him we wanted her moved and he authorized her transfer. When we went back to Lexington to get my mother transferred we were told we had to talk to Rebecca first. We asked my mother's nurse to have Rebecca come to my mother's room so that we could have her transferred. Rebecca never came and after two hours of waiting I asked a man that was mopping the floor outside my mother's room if he knew where Rebecca's office was. He took me down the hall and around the corner to her office. I knocked on her door and told her we were taking my mother out of Lexington. Rebecca told us she would take care of my mother's paperwork and arrange for transfer. Suddenly Hyacinth stopped me as I was going back to my mother's room and asked me what the problem. I had four pages of documentation I had kept with names, dates and descriptions of what happened. She said we didn't give Lexington a chance to correct any of the problems and tried to stop us from transferring mom. We waited five hours for transport and no one showed up. We packed mom & up her belongings and took her via car to the new facility. DO NOT PUT YOUR LOVED ONE IN THIS PLACE.

  • Kim Preston
    ★★★★★ 2 months ago

    My mom was there for 7 weeks the staff did not take care of her when I would visit her I would do all the work the cna's were suppose to do they didn't even clean the rooms I would not send my worst enemy there

About Lexington Of Orland Park

General Information

Legal Business NameLexington Health Care Center Of Orland Park Inc
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 23, 1996 (21 years)
Capacity259
Residents206
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lexington Of Orland Park

Lexington Of Orland Park
was reviewed by Medicare to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 27, 2016 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

October 6, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

September 6, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
ESomePotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

December 7, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

November 4, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

September 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

July 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

May 7, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
CManyPotential for Minimal HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 17, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionReview or revise the resident's care plan after any major change in physical or mental health.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

April 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 12, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,050 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lexington Of Orland Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 40min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
3hr 25min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

82.0%
78.0%
78.0%
78.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
86.3%
85.6%
81.3%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
49.1%
66.1%
66.7%
86.2%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.8%
27.8%
26.6%
25.6%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.5%
12.6%
16.2%
15.6%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
17.5%
18.3%
21.8%
17.4%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
19.6%
14.7%
12.7%
18.8%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
1.6%
1.3%
6.7%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
9.4%
6.0%
3.0%
5.4%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
7.3%
8.3%
8.3%
7.5%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
3.9%
1.3%
0.6%
0.6%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
7.6%
4.8%
10.5%
9.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
2.9%
3.0%
3.4%
2.9%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.6%
2.5%
2.3%
2.3%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.8%
1.8%
1.7%
1.8%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

42.5%
63.3%
59.7%
49.6%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
62.3%
59.5%
59.5%
59.5%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.7%
58.0%
53.1%
54.3%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
4.1%
5.2%
1.4%
7.9%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
1.5%
2.4%
4.4%
3.8%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
1.4%
0.9%
1.5%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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