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Manorcare Of Palos Heights West

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Palos Heights Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • D. P.
    ★★★★★ 5 months ago

    My husband was brought here after hospital. He received excellent, professional care that enabled him to recover so that he could function independently again. The facility is very clean, the food is good, the staff caring and flexible. The dining room is spacious with a view, and there is a nice outdoor patio. The PT and OT rooms are well equipped and have experienced therapists. Thank you Manor Care Rehab Unit Nursing Staff for your consideration and attention. From the first tour visit for admission, to the discharge day, it was a great experience.

  • McEvory Biggers
    ★★★★★ 4 months ago

    Great organization! this is the place to come if you want to get rehabilitation. This is a place you can trust to really look out for your loved ones. I've been here a few times and each time it's a great experience. Thank you all.

  • Ronald U.
    ★★★★★ 3 weeks ago

    We found very little good here. They could not provide reasonable care. They had no problem billing Medicare. We will have no problem filing complaints with CMS and IDPH.

  • Tina Rhine-Jackson
    ★★★★★ 4 months ago

    My Daughter was there and I would never recommend that Any One who Love their Love One bring them to that facility!!!! There are very few among them that care for their patients. They feed you food off the floor once they drop it, give you spoiled milk, and if your not supposed to use your legs they still have you walk to the bathroom instead of lifting you as directed. If you have anywhere else to take your love one, please take them there. This is not the place!!!!

  • Vernon Miller
    ★★★★★ a month ago

    Everyone from the doctors, nurses, CNAs, case managers, adminstrative team were very nice professional and attentive to my needs.they provided a warm and safe environment. I would recommend them to anyone who needs rehabilitation, come enjoy their hospitality.

About Manorcare Of Palos Heights West

General Information

Legal Business NameManor Care Of Palos Heights (West) Il LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 12, 1996 (24 years)
Capacity130
Residents94
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Manorcare Of Palos Heights West

Manorcare Of Palos Heights West was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 4, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

October 6, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$25,239 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Manorcare Of Palos Heights West require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 35min
ReportedExpected
CNA
35min
45min
ReportedExpected
LPN
1hr 45min
1hr 20min
ReportedExpected
RN
4hr 20min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
96.4%
96.4%
96.4%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
100.0%
100.0%
100.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
67.9%
88.5%
79.2%
65.5%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.0%
15.9%
15.2%
18.0%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.8%
17.8%
18.9%
8.5%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
13.5%
14.6%
10.9%
10.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
12.0%
9.1%
15.6%
0.0%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
6.1%
0.0%
5.7%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
1.8%
4.3%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
6.7%
2.2%
0.0%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
5.7%
10.2%
10.4%
3.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
5.7%
4.1%
4.2%
0.0%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.3%
98.9%
99.6%
99.6%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
96.7%
96.7%
96.7%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
80.3%
81.5%
80.9%
77.1%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
12.2%
17.4%
21.9%
20.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
1.0%
1.0%
2.7%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.4%
0.4%
0.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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