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Heddington Oaks

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Peoria Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Ellie Weber
    ★★★★★ 6 months ago

    I've visited this facility several times and am always impressed how the staff interacts with residents. Everyone seems quite caring. They seem to have a lot of cool activities for them too. Clean home, well taken care of.

  • Keyanna Jackson
    ★★★★★ 5 months ago

    If you have any loves in that facilty. I beg you to please remove them. This place doesn't care anything about the patients/residents care. They need to send someone undercover to see what kind of emloyees they hire. They can't keep any help whatsoever, because the staff they did hire quits within 2weeks. So they have to submit a request to us agency workers to fill in. Well, they are burning their bridges with angencies because they talk & treat the patients/residents and workers any kind of way. I have never seen so many lazy workers in my life. I thank God for allowing me to be the person to look beyond a person and seek their needs. If I could tell you everything in a short time frame. There would be multiple lawsuits going on. I will never in my life return back to the facility because it is such a disgrace to the point it cringes my stomach. I was so upset the last time I picked up a shift at this devil bound facilty, I left in tears because of the things I walked into and witnessed. I pray and hope state comes in that place and wipe every person that doesn't have the compassion, love, and joy to care for those people be removed and replaced with people who can treat the sick and the well with the greatest care and love. That place runs the good ones away and the Administrator can't say he don't know or understand what's going on because if they actually cared, they would stop listening to the lies their poor workers tell them and actually take time to see for themselves, their whole motive would change. Every patient that I was able to care for, I was told I love you so much, you're one of the best aides I ever had, I wish I could receive this care everyday, thank you for making me feel like I'm the only one here, thank you for listening, thank you for being a voice for me, thank you for showing the Christ in you, or Can you open your own facilty and I come stay with you, etc. The thing is when show something within a facilty that is full uncompassionate people, they hate for someone to come in and do things the right way and change the atmosphere setting. They hate that with a passion because they can no longer hide their poor working skills. It begins to rise to the surface, so they have come up with a way to destroy or get rid of the good people that actually chooses care over time, and Christ over Flesh. They are just there to collect a paycheck and don't give a care who or what is suffering. So whenever you hear an CNA, LPN, Nurse, etc make this following statement "Oh my job is not too bad, it's easy. It's really nothing to it. I really don't do much." Ask yourself this, Is my love one really receiving the proper care that they need? Or Ask that worker, what does their job description entails? What type of care do you perform? Etc. Pay attention to their responses. Their responses will tell you so much in such a short time. I will never return to that facility ever again in my life, but I know one thing, the power of prayer works. That's one thing I will never stop doing. Because I am their voice and my God said he will make my enemies my footstool! That verse right there, will speak for itself.

  • Stacey Rosenfeld
    ★★★★★ a year ago

    If I could give this place a negative rating, I would. Very ill-qualified staff. Mother was screaming in severe pain. We asked nurse to call an ambulance. She refused stating it wasn't an emergency. We called her family Dr and he sent an ambulance. She had to have 3 units of blood in the ER due to internal bleeding and eventually died. What qualifies as an emergency at this place?! No thank you. If you want good care for your loved one, pass this one up. Absolutely terrible.

  • Sie Ervine III
    ★★★★★ 8 months ago

    I want work back ..

  • sandy lupfer
    ★★★★★ 4 years ago

    We had our sister there, didn't realize it was the old Belwood,, she fell out of bed 4 times the first two weeks, never got a shower for 4 weeks until we moved her to another nursing home. Watch and read all you sign, I didn't now they are trying to bill me,, for my sisters bill, even though she had medicare and medicaid, Matt , the administrator refuses to talk to you, he sends you to someone else, JUST BEWARE

About Heddington Oaks

General Information

Legal Business NameCounty Of Peoria
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 23, 1998 (21 years)
Capacity214
Residents162
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Heddington Oaks

Heddington Oaks was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

August 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 30, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

March 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$12,110 fine
FManyPotential for HarmComplaintMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

December 9, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionMake sure that special or therapeutic diets are ordered by the attending doctor.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

November 10, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$33,249 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

October 26, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

August 17, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintUse a registered nurse at least 8 hours a day, 7 days a week.
CManyPotential for Minimal HarmComplaintPost nurse staffing information/data on a daily basis.
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

August 3, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintEmploy staff that are licensed, certified, or registered in accordance with state laws.
CManyPotential for Minimal HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heddington Oaks require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 15min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
1hr 5min
55min
ReportedExpected
RN
4hr 35min
3hr 45min
ReportedExpected
Total Nursing

Quality Measures for Long Stay Residents

97.0%
98.0%
98.0%
98.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
95.2%
94.9%
96.4%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
47.5%
35.0%
33.3%
56.8%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
35.9%
37.1%
35.0%
30.8%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.5%
13.3%
12.4%
20.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
13.6%
16.7%
17.2%
21.5%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
17.9%
24.3%
21.2%
13.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
11.7%
9.8%
9.1%
5.9%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.5%
9.2%
5.1%
5.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.3%
6.4%
8.7%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
7.5%
7.9%
7.7%
8.2%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
6.6%
10.5%
9.9%
9.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
1.4%
0.7%
0.7%
2.2%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
7.3%
5.3%
4.8%
6.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
3.6%
4.1%
1.5%
0.7%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

60.6%
72.7%
83.2%
84.7%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
35.8%
75.0%
75.0%
75.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
60.1%
44.2%
42.0%
63.3%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
3.7%
3.0%
8.1%
4.7%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
1.4%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.9%
1.0%
1.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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