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Generations At Rock Island

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Rock Island Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.0 / 5.0 ★★★★★

  • Barbara Johanson
    ★★★★★ 3 months ago

    This place should be shut down. Do not believe there web site. Rooms are run down. Worst 36 hours of my mothers life and I will feel guilty the rest of my life for not checking the reviews better. I only had 48 hours to find a place and this was recommended. What a joke. One nurse per floor! Those poor nurses are trying. You can figure this out if there are 5 floors and one nurse per floor. They say 177 beds.. Do the math. They bring in Agency aides and they don't care and tell you they don't work there. Open your ears and listen to the staff you will hear a lot.... My brother and I waited two hours after pulling the call light (which is a string on the wall) and nobody showed up. Went to the desk and the nurse said "I am only one person"! You may or may not get your medicine. Food?? It is cold and not dietary needs at all. Mom is on low sodium and fluid restriction. They feed everyone the same thing is what we were told. Food is cold and I mean really cold. I got home that night and was back there in two hours until midnight! I did a lot of screaming and got her out the next day! The ones that care are far and few between, but there are some. Please stay as far away from this place as you can. We have pictures of the filthy toilet and nails sticking out of the dresser and many more pictures of the awful. Don't just walk in the front go through floor by floor before you even think about putting anyone there. Sincerely a guilty daughter.

  • Bill Akin
    ★★★★★ 8 months ago

    I have lived there for four and a half years and have received great care.

  • randall alan
    ★★★★★ 2 years ago

    Nurse and aid contact with patient is minimal, medication is not given on schedule. The sporadic contact between patient and caregiver borderline on neglect probably due to short staffing. I would not give any type of good recommendation for this "care center(?)". Checked in today, I was told by staff that there has been "no hot water available Tues or Wed " unbelievable but very true. My loved one hasn't been washed in any manner for 5 days, in my opinion this is certainly neglect. This should and will be reported to the Nursing Board. It is very difficult for me to see patients treated like this, very sad and disgusting. We want out a.s.a.p.. Checked in again today there is no television to be watched in the hole place. Staff say's no cable till June, must not have paid their bill, i would assume. The patients are neglected while staff congregate to gossip near elevator and main desk areas on each floor. Bridgette the so called "head nurse" on 2nd floor, read me the "riot act" when I went to the desk to ask for help to care for my loved one. Very disrespectful was her demeanor showing everyone a very unprofessional attitude and a poor choice for "care of" patients in this setting. Minus 5 stars for that type of caregiver.

  • Rosemary Hiatt
    ★★★★★ a year ago

    Very discouraged.very poor homemaking.staff seem to neglect duties or not enough staffing. Question care residents are getting.

  • Brittni Holmes
    ★★★★★ 2 years ago

    I am rating this place a ZERO (google forces me to put a 1), My grandfather was placed here and it was the WORST REHABILITATION CENTER I HAVE EVER EXPERIENCED. I went to visit my grandfather and we were outraged because he had been sitting in his wet pants for 3 hours! The only reason he was even changed is because I found a CNA, who wasn't even his!!, nicely help him get changed. Then on his 7th day there he was suppose to go to his doctor's appointment and they never took him OR called me to say he wasn't going to go!! This place is disgusting and horribly unkempt.

About Generations At Rock Island

General Information

Legal Business NameGenerations At Rock Island, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 19, 1997 (22 years)
Capacity177
Residents90
Percent Occupied51%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Generations At Rock Island

Generations At Rock Island was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

September 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

August 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
CManyPotential for Minimal HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that residents are safe from serious medication errors.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionDevelop a post-discharge plan with the resident and family for the resident's care after leaving the nursing home.

August 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

July 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

May 10, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.

April 8, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

December 15, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmComplaintUse a registered nurse at least 8 hours a day, 7 days a week.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Generations At Rock Island require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 20min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.7%
71.0%
71.0%
71.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
45.2%
60.0%
56.4%
52.4%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.4%
16.3%
14.3%
9.5%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.5%
27.4%
18.2%
23.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
15.3%
16.7%
22.1%
22.8%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
10.0%
13.2%
17.9%
7.2%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
9.6%
12.8%
9.0%
15.6%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
14.3%
9.6%
8.9%
11.1%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
1.1%
1.8%
0.9%
0.9%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
16.7%
2.6%
2.6%
2.8%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
1.1%
4.8%
2.4%
1.1%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
6.1%
6.7%
5.6%
5.5%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.7%
4.1%
4.3%
3.5%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

79.5%
78.3%
84.3%
84.8%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.4%
43.5%
43.5%
43.5%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
15.4%
7.7%
3.8%
-
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
5.0%
8.0%
6.5%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
2.3%
2.6%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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