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Alden Park Strathmoor

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Rockford Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Questionable Life
    ★★★★★ 2 months ago

    Any good reviews on this place are definitely from the owners and NOT any of the patients whom had to be treated here. They give their patients small portions for food and only serve 3 meals a day - no snacks. The meals consist of. Breakfast - 1 waffle and 2 pieces of sausage or day2- 1 boiled egg, slice of toast (1 piece of bread cut in half), and 1 slice of bacon. Lunch a mcd's size hamburger w a tablespoon size amount of peas and carrots! You have got to be kidding me. My father could nit move on his own at the moment do to a fall and he had to wait 45 min to be taken to the bathroom, they left him on the toilet for 50 min before coming to check on him or to wipe for him, he ended up forcing himself to walk to the bed... the nurse finally came 20 min later. This place is not a place that you want to bring a loved one! ***REMEMBER. ALL GOOD REVIEWS ARE FROM OWNERS! This place is NOT GOOD!!!*** I wouldn't like to do this for a living myself, and I don't. But if this is your job, then you need to do your job. No excuses. And as a biz, FEED YOUR PATIENTS!!!!

  • Patricia Wesley-Loyd
    ★★★★★ 2 months ago

    I want to be very clear. Alden Park Strathmoor received 1 star rating from me due to they are located so close to OSF, otherwise it would be 0 ratings. This is not a facility to take a loved one to that cannot speak and is not ambulatory. This facility should be investigated from top to bottom. They almost killed my Uncle on 3 separate occasions. I'm my Uncle's POA for finance and health care and I am not a native of Rockford IL. My job transferred me here and I was told Alden Park Strathmoor was the best place in town for him to go, so June 2017 he was admitted there. This place never served his food in a timely fashion if at all. Uncle, in my opinion was a very easy patient to care for due to he would/could only eat/drink Chicken Noodle Soup Broth, Ensure, Boost, and a Protein Shake. He has no teeth, and has a trach, they never cleaned the Miral Passe Valve that would enable him to be heard when speaking. This caused upper respiratory infections constantly. So much so that the Physician ordered that they not put it on his trach any longer. In the space of 2 months Uncle developed a pneumothorax twice. They told us he was being suctioned and provided breathing treatments every 4 hours, and it was found this was not true. He also developed pneumonia, Mercer, and C-Diff repeatedly. I lived approximately 10 minutes from the facility, each and every time my Mom (his sister 75 yoa) and or I visited he always had huge amounts of mucus on his chest. I started coming daily before work, and dropping in on my lunch break just to see if any change. We had meetings where care instructions were updated, and I was promised the process would be carried out. Nothing changed. The last straw was Tuesday 4/3/18 when I was contacted via Courtney the Nurse Practitioner stating Uncle couldn't breath yet again and it didn't " look good" for him and they need to transfer him yet again to OSF. Needless to say he had yet another pneumothorax, and also had developed a fluid sac beneath his right lung which was also causing breathing issues. OSF saved his life for the 3rd time, discharged him that Saturday 4/7/18, Sunday 4/8/18 06:10am I receive a call from Uncle's morning nurse stating he can't get any air and he needs to go back to OSF. The night nurse takes the phone away from the morning nurse ( you could actually hear them struggle over the phone) and tells me he's breathing better, and starts babbling that she followed the instructions of the hospital of a continuous drip at 70 of his feeding tube, and it was discovered this morning that he isn't absorbing the drip and the stomach is distended. This goes back to them not checking him regularly, and completing the care plan instructions already written. The feeding tube had been added due to the physician stated he was starving to death due to he was not receiving the aforementioned soup, boost, ensure, and protein shakes 3 times a day as needed. I don't have enough room to cover all that we have gone through with this place. I will end by saying I truly thank God for OSF for saving him and assisting me with placement in a different facility until we can find a better LTC facility close to Rockford. If you can't find a place and you truly have to take your loved one there, PLEASE PLEASE PLEASE be very visible, speak out for your loved one, watch them like a hawk. No place is going to be perfect, but gosh darn it, do your gosh darn job. That's all they had to do. The head nurse of the E-Wing Joseph, is a liar and a fraud. He thinks he can speak swiftly, display concern for your loved one and that smooths things over. It does not. If Alden Park Strathmoor could clone Bobby (Case Manager) and Merna (Uncle's day nurse) that place would be awesome! Unfortunately that's just not possible. Stay away from Alden Park Strathmoor, unless you just don't give a good rip about your loved one and you want them to pass on quickly. If that's what you're looking for, then you have the perfect place to achieve your goal.

  • Veronica Steward
    ★★★★★ a year ago

    My grandma was at Park Strathmoor for a few months before moving to another facility. She was very unhappy there. I noticed her food was always served cold and not in a timely manner. A few times she was just being served dinner at 7pm! They are very understaffed all the time. Weekends are the worst. Also, the business office personnel never returned my calls towards the end of my grandma stay. I left several msgs concerning some questions I had, no one returned my calls. Not a very coordinated place.

  • Deborah Richey
    ★★★★★ 4 years ago

    My mother is at Park Strathmoor and I am very happy with her care there. If I ever have any questions, Spring, Michelle, or Danni answer any questions quickly or they direct to someone who can answer my questions. I spend lots of time at Park Strathmoor when I am in town and I appreciate the special care and attention residents get there. I have experienced how the staff keeps the residents, including my mother, busy with activities, treats them with dignity, feeds them delicious meals (I have seen and tasted many of the dishes), and genuinely does their best to make each resident comfortable. I only wish I lived closer to Rockford, Illinois, so I could visit my Mom more often. I am glad that some of my siblings live close to Park Strathmoor.

  • Rika M
    ★★★★★ 3 years ago

    Very nice and clean facility. Patients are very well taken care of. I have a relative in this facility that has no complaints. Employees are so respectful and helpful. You can really tell they care about there patients.

About Alden Park Strathmoor

General Information

Legal Business NameAlden-Park Strathmoor, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareAugust 7, 1973 (45 years)
Capacity189
Residents147
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Alden Park Strathmoor

Alden Park Strathmoor was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 13, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionKeep each resident free from physical restraints, unless needed for medical treatment.

January 18, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

August 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.

May 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 24, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.

March 17, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.

November 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Alden Park Strathmoor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 40min
2hr 25min
ReportedExpected
CNA
25min
45min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
2hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.9%
99.3%
99.3%
99.3%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
100.0%
97.2%
97.9%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
33.3%
30.0%
26.6%
30.8%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.1%
23.0%
20.2%
22.1%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
33.9%
23.8%
23.6%
25.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
28.7%
27.0%
27.0%
25.9%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
28.5%
18.3%
16.1%
22.5%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
5.5%
3.5%
4.2%
1.4%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
3.4%
3.6%
3.6%
3.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.5%
0.6%
0.6%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
4.6%
2.2%
2.2%
1.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
3.4%
0.0%
0.0%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
2.0%
2.1%
3.5%
2.1%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
0.6%
0.0%
0.0%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
2.7%
1.4%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.7%
85.7%
85.4%
81.6%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
45.7%
80.0%
80.0%
80.0%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.0%
-
8.0%
0.0%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
-
-
0.0%
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.4%
2.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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