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Presence St Anne Center

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Reviews
Overall Rating 1.6 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Neglectful staff. Meds given sporadically, if at all. Hours long wait for assistance. Call light system "broke" no one noticed for entire nightshift -which says a lot. I have pictures of bugs in hallway. Food was actually ok. If you have options check out other places. Left day 4 of 14 day stay.

  • ★★★★★ 6 months ago

    My husband is currently in St Anne's. We have had long waits for someone to answer call button. Ask the CNA to tell the nurse husband needs pain meds and maybe within an hour he might get them. He was non weight bearing the first few weeks, so he had to call every time he had to go to be put on bed pan. Sometimes he would wait up to 45 minutes or long. Nurse/ CNA would put him on the bed pan and he would have to wait another 45 mins for them to come back to take him off bed pan.. My husband has even called me in the middle of the night to get someone to get off bed pan. My husband has to watch every time they give him his meds, as they they are not always correct. Nurse's are to change my husband's bandage 3 times a day. But they feel that once a day is good enough. So my sister in law and I have had to learn to do change his bandage and get him on and off the bed pan. I give him is sponge bath as they never do and luck if he gets a shower once a week. Hopefully husband will be out shortly. Would never recommend this place!

  • ★★★★★ a year ago

    My father had 8 falls while at his stay at St. Anne's. His call light was never answered promptly and therefore he would get up by himself which he could not do and fall. His wife and family tried to always be there for every meal and somebody was there from 10am-7:30 pm so there was little for them to do as we helped with his meals and his wife would clean him thoroughly since that was not being done. We kept track of the timing for his medicine which was never on time and we had to go find the nurse to remind her that it was time. He was in pain and anxious when he did not need to be if they had given his medicine as scheduled. The whole medicine set up, especially when the new computer system came in, was a joke. He continuously told us that they were mean to him but we thought he was exaggerating. However, the last fall twisted his back and he was in terrible pain. The day that he was going to move to another room, he hollered every time you touched him and they still gave him a shower. He was miserable and in extreme pain. The decision was made by his wife-no more and she would take him home. She used respite care and he was admitted into the hospital where they seen the abuse evidence and his arm/wrist, hand something we believe is broke as it just swelled up like crazy which had to have been from something that happened in the shower, since we were not there to see it. My dad is fortunate that he had family with him and I really feel terrible for the patients that have nobody to watch out for them

  • ★★★★★ a year ago

    My grandmother went here from Fri afternoon to Sunday afternoon for respit care and thank God it was for only 2 days! She came home stinking of urine, they never washed her or cleaned her after she used the bedpan or peed in a diaper! She needs to lay down in the afternoon because of back problems and they wouldn't let her, told her she needed to stay up. She told me there are a lot of patients who are up at 4 and are required to stay up and not allowed to lay in bed all day! Only redeeming qualities were the food was good not great and they gave her her pain meds on time. She was never given her insulin while there, they never helped her do her nebulizer treatment. Never letting her go back here ever again

  • ★★★★★ 2 years ago

    Very expensive place for not great medical care. The nurses and PT staff were wonderful to my dad. The "doctor" (he was there for 6 weeks, never saw an MD, just a nurse practitioner) sounded like a med student on the phone, if that. I asked her several times to LOOK AT HIS FOOT. He's a diabetic and the heel was turning black. She just kept prescribing ointment. I said for God's sake it's gangrenous. More ointment. Finally we couldn't afford the place any more and we put him in a county home in Dixon. With in 24 hours they had him in an ER because of...guess what...the black heel. They put a wound vac on it for a week straight but it was too late. One of the nurses said "If you'd kept him in St. Anne's, he probably would have lost the leg." We're lucky: he's going in next week for surgery to have part of the heel removed. Removed. All because for 6 weeks no one at this $7000 per month facility would listen to me and unwrap his foot and give me a straight answer. Thank God we moved him out of there when we did.

About Presence St Anne Center

General Information

Legal Business NamePresence Life Connections
Ownership TypeNon Profit - Church Related
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 29, 1986 (31 years)
Capacity179
Residents140
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Presence St Anne Center

Presence St Anne Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

August 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

July 22, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

May 20, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Presence St Anne Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 25min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
1hr
1hr 15min
ReportedExpected
RN
3hr 45min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.7%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
20.0%
28.9%
34.9%
25.6%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
32.3%
23.5%
27.5%
24.3%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.4%
24.1%
12.2%
16.7%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
10.8%
12.0%
15.8%
13.8%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
17.9%
16.1%
22.6%
9.0%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
6.1%
5.1%
9.3%
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who self-report moderate to severe pain
11.0%
4.1%
4.1%
9.0%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
6.9%
12.9%
6.2%
7.9%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
1.5%
3.0%
0.0%
0.0%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
5.5%
5.4%
5.3%
5.1%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
4.1%
2.7%
2.6%
5.0%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
4.3%
3.7%
2.2%
1.4%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.9%
98.1%
98.3%
98.3%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
95.1%
95.1%
95.1%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
68.9%
63.2%
60.9%
67.8%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
22.9%
15.2%
11.6%
8.6%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
1.0%
1.0%
1.7%
1.0%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.4%
0.5%
0.7%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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