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River Bluff Nursing Home

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Rockford Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • JL Honeydew
    ★★★★★ in the last week

    My father-in-law spent about the last four years of his life here. For about the last 10 years prior, he had been in and out of rehabilitation centers and had spent time at two other assisted living/nursing homes before this one. Of all the places he stayed, he told me he liked being at River Bluff and never complained to me about his stay here. To put this in perspective, this was a man who could be quite difficult at times and often complained about everything. For those of you who have older parents, I mean this in the nicest way possible. I remember him coming to River Bluff from the previous nursing home he hated being at. I visited him after his first few days at River Bluff, and I was expecting to hear numerous complaints from him. Instead, he said he was much happier here, from the food being so much better to the staff being friendlier, more attentive, and much more activities to do. Over my many visits with him, I came to agree with him that River Bluff was a good place to be. I would often visit him during his lunch, and the food always looked good and appetizing. My father-in-law spent many days sitting in the dining or rec rooms, and this is where we had most of our visits. The staff working in these areas or just passing through would often call out to him and say hello or stop and have a small conversation with him. This was much different than what I'd seen at the other places he stayed at. It seemed to be much more relaxed and had a feeling that he mattered to the staff. They made it feel like the closest thing to being home for him. I would often ask my father-in-law what activities he did through the week, and he always had a list of things he did. From bingo, which he loved doing, to Church/Bible Study, to excursions to Pizza Ranch and stores, he always had his day planned out. River Bluff seems to always have something going on for the residents. To be fair, there was one time that I was not happy. By this time, my father-in-law was not doing well and was having a hard time getting from his bed to his wheel chair so he could go down to the dining room. He put on his call light. After waiting for approximately 15 minutes for someone to respond, I stood in the hallway hoping to see to catch someone to help. It quickly became obvious that there was only one CNA currently working on the wing, and the CNA was going non-stop from room to room trying to take care of everyone. After about 45 minutes, the CNA did finally make it to his room, but by this time, I realized the CNA was doing the best they could with the amount of patients they had. I asked my father-in-law if was normal, and he said no but this does happen when they are short staffed. I don't blame this so much on management, but more on funding/budget constraints. They only have so much money to work with. At the end of his life, the staff, especially his CNA and Nurse, were outstanding, attentive, and supportive. I'm sure that there are others who may have different opinions of River Bluff, but from what I saw, they have a great group of employees who often go unrecognized by families for their hard work. Thank you!

  • Chi ! Cago
    ★★★★★ 3 months ago

    It looked like a very well run place. Residents looked well. Very friendly staff

  • Jaydie Bella
    ★★★★★ 6 months ago

    If I could give 0 stars I would. You can tell who works in Administration or management because they gave 5 stars. Anyone who worked as a CNA or had a parent or grandparent here at this...place gave it 1 star. This place is a joke. They will tell you all the right things to get you into the door for the job and then barely train you for maybe 2 weeks and then throw you to the wolves. They will put you on one of the heaviest work loads of a wings, by yourself and expect you to work it in a timely manner, meanwhile certain staff gets to leave early and gets certain perks. Hmph. And they wonder why everyone leaves and they can't keep staff. When you treat your staff like garbage, county benefits doesn't matter, people will still leave! I feel so bad for the residents there. Some had to wait very long periods of time for care because of staffing issues and that just isn't right! If anyone is looking for a nursing home for your loved one, DO NOT GO HERE!!! RUN THE OTHER WAY!!!

  • Melissa Dennis
    ★★★★★ 7 months ago

    Very understaffed!!!! Management/county doesn't seem to care. Their disdane reflects in the staff. As in all places, some good & some bad staff. Staff can only do so much with the staff that is there. Lots of call offs. Not a supportive place. Will lie to you to get you in & then wants nothing to do with you.

  • Bonnie Butera
    ★★★★★ 6 months ago

    Bright and cheery the staff is so very attentive with the residents and so very kind and gentle to the residents and there visitors

About River Bluff Nursing Home

General Information

Legal Business NameCounty Of Winnebago
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 8, 1993 (27 years)
Capacity304
Residents223
Percent Occupied73%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for River Bluff Nursing Home

River Bluff Nursing Home was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.

August 3, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

July 5, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 13, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

May 16, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

April 5, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of River Bluff Nursing Home require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 60min
2hr 25min
ReportedExpected
CNA
45min
35min
ReportedExpected
LPN
40min
50min
ReportedExpected
RN
3hr 30min
3hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.1%
97.3%
97.3%
97.3%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
99.5%
98.2%
96.3%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
56.7%
59.3%
67.5%
64.4%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
19.6%
14.9%
17.2%
19.1%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
10.5%
25.4%
19.7%
20.2%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
18.2%
16.8%
16.4%
18.2%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
14.4%
21.9%
23.1%
18.6%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
7.2%
8.9%
10.1%
9.5%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
10.0%
9.4%
8.7%
10.5%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
3.2%
4.3%
9.2%
5.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
2.0%
3.4%
1.5%
3.0%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
2.4%
4.2%
0.9%
2.4%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
6.2%
2.8%
1.8%
3.3%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
5.6%
6.1%
5.3%
2.3%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.1%
96.2%
78.7%
80.0%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.5%
78.4%
78.4%
78.4%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
8.8%
8.6%
0.0%
9.1%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
-
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
1.9%
5.1%
4.1%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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