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Friendship Village-Schaumburg

  1. Skilled Nursing Home Facilities
  2. Illinois
  3. Schaumburg Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.7 / 5.0 ★★★★★

  • Bridget Magee
    ★★★★★ 5 months ago

    My mom was first put in memory care and all they wanted to do is heavy medicate her for their convenience. My mom suffered from dementia and loved her baby doll. The staff took her baby and threw it up on the kitchen cabinet. After searching her room for days and asking the staff where here baby doll was they said they didnt know. I asked for help from the maintenance guy and he found it on top of the kitchen cabinet. What sick person would take something away that comforted my mom. I made so may complaints to the director which they shared with the staff which in turn made it 100 times worse for my mom. She ended up getting bruises and skin tears which they could not explain what happened. They then moved her to another unit which was horrific. My mom used a Walker and they took it away from her and forced her to sit pushing her down so she lost her ability to walk. I went there every day to feed her to make sure she got fed. Believe me I scheduled a million meetings that went on deaf ears. My mom was moved again to an even more horrific environment. She sat in her wet soiled depend, left in her room unattended, when I said to the nurse she should never be left alone the CNA said they do it all the time. Again, had several meeting expressing my concerns and nothing was done. To them, I was a complainer, they could of cared less regarding my concerns about the care my mom was receiving. You have to be there all the time to actually see what goes on each and every day. Yes, I took my mom home and she was happy, clean, loved and had her baby all the time. Found a wonderful caregiver that loved my mom and took such good care of her. Sharing my experience so that no one has to experience this for their loved one.

  • loralee Graham
    ★★★★★ 7 months ago

    My daughter and I spoke with a marketing rep who said in order to be notified of the model I was interested in, I had to make a fully refundable deposit of $15000.00. If I went into contract and reneged they keep$300. Kim told us it was totally refundable if I changed my mind. I never heard from anyone and after 6 months I changed my mind. They would not give my entire money back They kept $300 They refuse even though Kim assured us it was refundable. If they can't be trusted on that then I have serious doubts about their contract which has lots of wiggle room in their favor They not only never called me, they got interest on my money for over 6 months, they insisted on a letter of request which I wrote immediately, and they made me wait another 6 weeks to get my money which was missing $300.00. Make sure you get EVERYTHING in writing

  • Nanette Scoville
    ★★★★★ 6 months ago

    It's a wonderful place. My mother and mother-in-law live there.

  • Linda orlicz
    ★★★★★ 8 months ago

    They were very caring of my mother and supportive of us, the family during her last days.

  • Laurel Green
    ★★★★★ a year ago

    My mom lived here for 7 years until her passing this July 2018. Friendship Village is a wonderful facility. She truly enjoyed living there and it was her happy place. She met many wonderful friends and enjoyed having lunch every day with them. The staff and facility is wonderful, clean and professional. I would highly recommend this senior living village to anyone looking for a wonderful place to live for themselves or their parents.

About Friendship Village-Schaumburg

General Information

Legal Business NameEvangelical Retirement Homes Of Greater Chicago, Inc.
Ownership TypeNon Profit - Other
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 31, 1978 (42 years)
Capacity250
Residents210
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Friendship Village-Schaumburg

Friendship Village-Schaumburg was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 1, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 12, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

March 30, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Friendship Village-Schaumburg require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 50min
ReportedExpected
CNA
15min
40min
ReportedExpected
LPN
1hr 35min
60min
ReportedExpected
RN
4hr
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.5%
90.0%
90.0%
90.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
94.5%
93.3%
89.6%
91.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.1%
71.8%
75.4%
72.6%
44.5%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
15.7%
19.7%
20.0%
16.9%
21.6%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
12.9%
12.9%
13.2%
11.6%
17.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose ability to move independently worsened
14.6%
14.8%
14.9%
19.6%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who received an antipsychotic medication
6.6%
4.7%
3.6%
4.8%
14.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents whose need for help with daily activities has increased
5.8%
3.1%
4.0%
3.3%
7.9%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who lose too much weight
2.6%
1.2%
0.7%
1.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
4.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who self-report moderate to severe pain
6.0%
8.9%
10.3%
9.5%
18.8%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who have depressive symptoms
5.1%
0.6%
1.3%
2.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a urinary tract infection
3.2%
3.1%
2.0%
2.6%
3.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents experiencing one or more falls with major injury
1.7%
2.1%
1.6%
3.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.4%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.2%
75.3%
67.8%
44.1%
76.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
69.0%
79.7%
79.7%
79.7%
73.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.5%
57.6%
62.0%
64.8%
64.3%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who made improvements in function
0.5%
0.0%
0.0%
0.5%
11.0%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who self-report moderate to severe pain
2.5%
2.3%
2.0%
2.6%
2.2%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.5%
0.5%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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