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Illini Restorative Care

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • ★★★★★ 3 months ago

    Terrible experience for my grandpa!!!!! Nursing staff are unprofessional uneducated!!! Who puts people to bed in their clothes? Lazy staff that's who! Take the time and but them in their pajamas! These are someone's dad's, grandparents uncle's aunt! Come on people! I was highly recommend to this place and I'm sorry that we went here!!!!! Never will day anything to anyone about this place for there family!!!!!!! Also Grandpa had incident with his ileostomy bag it leaked and he was wet he hit his call light and asked the R.N. who answered the light if she could help him , her response was " sorry i know nothing about that your going to have to do that yourself!" This man has 10 broken bones!!!!!!!! Is here for rehabilitation people and nurses are supposed to help people not humiliate them!!!!!!!!!!

  • ★★★★★ a year ago

    My father has been here for about a month and has recieved excellent care. He loves the food and the personnel, staff, and nurses. His OT and PT therapists have been very diligent in working with him daily and set him up with his own program to maintain his gains. We have been very pleased wtih IRC and will recommend the facility to everyone! Thanks for your services to all staff at IRC! Steve S. from Nebraska

  • ★★★★★ 3 years ago

    My Mom has been in this center for over a year and I have visited from out-of-town on several occasions. Most importantly, my Mom is satisfied with her situation there and likes most of the staff. All interactions I have witnessed between staff and patients have been positive. It is not always easy to find someone to talk with about any questions, but this is mainly because the nurses and staff are busy taking care of the continuous issues that arise in a facility of this type. Of course, seemingly endless reams of paperwork have to be completed to satisfy Medicare, insurance companies, and protect from lawsuits, so much of their time is spent filling out forms. I have visited similar care centers in Texas and Alabama as well as in Illinois. This one holds up well when compared with those . . . in some ways better, in some not. I have eaten dinner in the center with my Mom and her tablemates numerous times. No, it's not good restaurant quality meals, but the food was always at least okay. My Mom has some special needs for dining and those needs have always been met. There is probably no way to make staying in this type of facility a great experience. None of the patients want to be there, and for most it is the last stop on the subway line of life and of course they know it. Many of the people working there are not nurses, but are staff who are probably not paid all that much. I salute them for accepting the task and I thank them for caring for my 95-year-old mother.

  • ★★★★★ 3 years ago

    If I could give this facility a 0 star rating I absolutely would. My grandpa was at this facility for only a week and it was an absolute nightmare. DO NOT send anyone you love to this facility. They will be treated like dogs. His bed sheets weren't changed after myself and several of my family members had requested them to be changed. He was given medications that are not to be mixed together for 5 days in a row after we told them exactly what to give him and when to give it several different times (my sister is a pharmacy tech). My dad was asked to sign a form saying that the staff could sedate him at any time they felt necessary. When my dad asked to have a note in his file that the family would be notified if this medication was to be used they scoffed at him, slapped a sticky note on his file, and replied, "There, happy now." He was supposed to have an alarm that went off if he left his room and he was found on the floor of another patient's room at 2 a.m. unaware of what had happened. The staff had no idea how long he had been there or what had happened. The nurses were incredibly rude, except for Ashlie. They constantly seemed inconvenienced, would yell down the hall to communicate with each other, and even laughed rolled their eyes at me. They were constantly irritated that we were there to visit my grandpa on a daily basis, even saying to my sister "Oh, you're back." This place is horrible. We were thrilled when we were finally able to get my grandpa out of there and moved to a facility where he will be cared for.

  • ★★★★★ 5 months ago

About Illini Restorative Care

General Information

Legal Business NameGenesis Health System
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 3, 1991 (26 years)
Capacity92
Residents74
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Illini Restorative Care

Illini Restorative Care
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Illinois Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

April 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
GFewActual HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

January 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

December 9, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

November 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

July 6, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that residents are safe from serious medication errors.

February 19, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
ESomePotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

January 27, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Illini Restorative Care require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr
2hr 35min
ReportedExpected
CNA
40min
40min
ReportedExpected
LPN
1hr 15min
1hr 10min
ReportedExpected
RN
4hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

71.2%
81.8%
82.2%
82.2%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.1%
97.5%
85.4%
64.3%
91.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
85.7%
69.6%
78.6%
75.0%
43.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.3%
29.7%
32.4%
28.9%
22.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.2%
19.5%
8.1%
14.6%
17.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose ability to move independently worsened
4.8%
7.5%
0.0%
2.4%
19.7%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who received an antipsychotic medication
15.4%
16.2%
2.7%
23.7%
15.0%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents whose need for help with daily activities has increased
3.0%
11.6%
-
0.0%
5.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
7.1%
12.5%
7.3%
7.3%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who lose too much weight
5.4%
12.9%
3.0%
2.9%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
7.9%
13.2%
18.8%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who have depressive symptoms
9.5%
2.5%
0.0%
0.0%
4.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a urinary tract infection
2.4%
0.0%
4.9%
7.1%
3.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents experiencing one or more falls with major injury
6.1%
3.6%
7.3%
7.6%
3.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.6%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

50.9%
44.6%
53.4%
56.3%
76.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.4%
59.6%
59.6%
59.6%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
76.0%
81.4%
85.9%
85.8%
60.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who made improvements in function
22.9%
30.4%
30.0%
27.7%
14.1%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who self-report moderate to severe pain
0.6%
1.6%
0.5%
1.6%
2.4%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.3%
1.2%
0.3%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016IL
Percentage of short-stay residents with pressure ulcers that are new or worsened



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