Concordia Village Care Center
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Reviews
Overall Rating 4.0 / 5.0 ★★★★★
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Kathy Cazin★★★★★ 3 years ago
My mother has been on all levels. She has gone from independent to 7/24 care due to their neglect in not monitoring her when she fell. She ended up in the hospital and from there it has been downhill. She continually get UTI, due to not having her depends changed enough. When I visited for the weekthe employees played on the computers while my mother waited 15 minutes for them to come back and get her off the toilet. My mother does not like the fact that the staff is changing frequently. She can not keep up with the staff's names and her caretakes.The physical therapist gave up on her so she is now using a wheelchair. I try to call her but gave up because she doesn't have a phone and if I do get the receptions, they send me to her locked area. There is never anyone to answer and I seldom get a call back. I gave up. The administration has lost several gifts when UPS delivered them. One was Strawberry Chocolate stemmed roses which were sent on her birthday. She didn't get them from her daughter in California. When asked how they were, the found them 3 days later all melted on the reception desk. The other a homemade gift made by my sister. My sister spends hours and paid extra so she would get it. It was lost for several days but found after multiple phone calls. My mother complains when the laundry is done, she never gets her own clothes back. she does not like wearing other people's clothes. The weather in Springfield is not always good, so she spends the majority of her time in her room. She entered a very vibrant woman but since she has been there she has lost her dignity. They talk about her not to her. She is gaining wait as she choose her meals, and in her case she takes the sweets. She has never been that heavy. She spends holiday alone and gets a one hour visit from my brother on Saturday. It is a very sad state of affairs that a woman who worked all of her life (89) in her own business is now being treated without human dignity.
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Timothy Birrer★★★★★ 10 months ago
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carolyn fisherkeller★★★★★ 11 months ago
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Some Random Girl★★★★★ 3 years ago
About Concordia Village Care Center
General Information
Legal Business Name | Lutheran Retirement Center Association |
Ownership Type | Non Profit - Church Related |
Changed Ownership In The Last 12 Months | No |
First Accepted Medicare | May 1, 2012 (7 years) |
Capacity | 64 |
Residents | 59 |
Percent Occupied | 92% |
Program Participation | Medicare And Medicaid |
Resident And Family Councils | Resident |
In Hospital | No |
Continuing Care Retirement Community | Yes |
Special Focus Facility | No |
Auto Sprinkler System In Required Areas | Yes |
Ratings for Concordia Village Care Center
Concordia Village Care Center was reviewed by Medicare to have a rating of 3 out of 5 stars.
About Medicare Ratings![]() | Overall Rating |
![]() | Health Inspections Rating |
![]() | Quality Measures Rating |
![]() | Staff Rating |
![]() | RN Staff Rating |
Overall Ratings of Illinois Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
Residents Affected | |||
Severity of the Deficiency | Few | Some | Many |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
October 6, 2017 - 17 months ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
E | Some | Potential for Harm | Complaint+Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
September 22, 2017 - 17 months ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
F | Many | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
D | Few | Potential for Harm | Health Inspection | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
D | Few | Potential for Harm | Health Inspection | Offer other nutritional food to each resident who will not eat the food served. |
D | Few | Potential for Harm | Health Inspection | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
D | Few | Potential for Harm | Health Inspection | Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. |
D | Few | Potential for Harm | Health Inspection | Give each resident enough fluids to keep them healthy and prevent dehydration. |
D | Few | Potential for Harm | Health Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
August 26, 2016 - 2 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
- | - | - | Fine | $15,056 fine |
G | Few | Actual Harm | Health Inspection | Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. |
E | Some | Potential for Harm | Health Inspection | Provide activities to meet the interests and needs of each resident. |
D | Few | Potential for Harm | Health Inspection | Give each resident enough fluids to keep them healthy and prevent dehydration. |
D | Few | Potential for Harm | Health Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
D | Few | Potential for Harm | Health Inspection | Ensure residents maintain acceptable nutritional status. |
March 30, 2016 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
- | - | - | Fine | $8,223 fine |
G | Few | Actual Harm | Complaint | Provide necessary care and services to maintain or improve the highest well being of each resident . |
D | Few | Potential for Harm | Complaint | Give each resident enough fluids to keep them healthy and prevent dehydration. |
December 30, 2015 - 3 years ago
Residents Affected | Severity | Source/Type | Description | |
---|---|---|---|---|
- | - | - | Fine | $5,460 fine |
Staffing Levels Per Resident per Day 
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Concordia Village Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
2hr 45min | 2hr 35min |
Reported | Expected |
CNA |
1hr 5min | 40min |
Reported | Expected |
LPN |
40min | 1hr |
Reported | Expected |
RN |
4hr 30min | 4hr 15min |
Reported | Expected |
Total Nursing |
This facility also provides approximately 45min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents 
97.9% | 94.0% | 94.0% | 94.0% | 92.8% | 94.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
100.0% | 97.9% | 97.8% | 93.8% | 91.3% | 94.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
- | - | - | - | 44.5% | 47.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
12.8% | 16.7% | 9.8% | 14.0% | 21.6% | 22.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
31.4% | 41.8% | 11.3% | 23.8% | 17.1% | 18.2% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
18.2% | 10.6% | 15.6% | 18.8% | 19.3% | 15.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
36.8% | 40.0% | 10.3% | 9.3% | 14.2% | 15.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
11.4% | 10.6% | 9.3% | 8.3% | 7.9% | 7.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
14.3% | 13.9% | 3.1% | 2.7% | 5.8% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
5.3% | 0.0% | 0.0% | 0.0% | 4.1% | 5.6% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
4.8% | 7.0% | 2.2% | 0.0% | 18.8% | 4.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
13.6% | 14.9% | 9.3% | 6.2% | 3.7% | 3.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
4.5% | 4.3% | 2.2% | 0.0% | 3.4% | 3.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
4.0% | 3.8% | 2.9% | 1.8% | 2.2% | 1.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
0.0% | 0.0% | 0.0% | 0.0% | 0.4% | 0.4% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
Quality Measures for Short Stay Residents 
93.9% | 92.3% | 96.3% | 98.1% | 76.0% | 83.1% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
93.6% | 94.2% | 94.3% | 94.3% | 73.2% | 81.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
75.4% | 73.6% | 77.4% | 67.3% | 64.3% | 67.5% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
13.6% | 10.0% | 3.7% | 1.2% | 11.0% | 13.7% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
2.2% | 2.5% | 1.4% | 0.0% | 2.2% | 2.0% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
1.5% | 1.9% | 0.0% | 0.8% | 1.1% | 0.9% |
Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IL | U.S. |
