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Providence Anderson

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • ★★★★★ 4 months ago

    My Mom did her rehab here to heal from a fractured hip. The people were very nice & good to her. The facilities are very good...newly renovated in the rehab area. We had 2 minor problems that involved long wait times after she used her call light & both incidents were on the evening/night shifts. I know they are looking to hire more people & this may help those problems. But, when we addressed it the next day, they listened to our concerns and addressed the issues with the staff. Sometimes the food was cold by the time it arrived to my Mom's room, but this was a minor issue, too. The rooms are roomy & light. The really fun thing they did was to have a little going away party for her when she was discharged. She was delighted! And I must say, the administration & the staff were compassionate and competent.

  • ★★★★★ 3 months ago

    Dear Madison County Residents, I am from out of town, but I want to share an experience I had in Anderson last month, that I am hoping will help some of you, who may end up in the same position I was in, where you will need to make important decisions on your loved one's behalf. My 90 year old father fell and broke his hip. It was very important that my sister in law and myself quickly find a rehab place for him where he could heal. After visiting three different establishments, we decided on the Providence Anderson Post Acute establishment located in Anderson on Madison Avenue. I am so impressed with the care my father was given in their Medicare Unit. Let me explain. Let's start with the nurses aides, as they had the most contact with my dad. They were amazing. They treated him with dignity and respect, always knocking before entering his room and closing the door when they would attend to his personal needs. They made sure he was clean and dressed.They helped him in and out of bed per the instructions from the therapists, (and his procedure changed as my dad progressed in his therapy.) Now, before I continue, let me give you some background on my dad. He was not one of those easy patients there. He was blind, sometimes confused and would call out off and on all during the night for my mother to come. This was very hard on everyone, yet the staff would greet us in the mornings with any positive news they had to share with us, to encourage us, and they still treated him kindly. About the nurses - they communicated well with us, and not only gave him good physical care, but also did what they could to help him emotionally. Not only did they answer our questions when we would arrive in the morning, but would call us if they had any important updates for us. The wonderful woman who cleaned his room was also so kind and considerate, and wanted to make sure she worked around our visiting schedule, as to not interrupt our visits, and the woman who did his laundry was also very pleasant and helpful. The therapists who worked with him were absolutely amazing. They worked hard with him. They pushed him to do his best and were so encouraging. They cheered him on with each success. They also communicated well with us, letting us know jut how he was doing. The activity director knew his name and would go to his room to invite him to activities, and another woman there initiated getting him a tape recorder with talking material for the blind. And last, but certainly not least, let me tell you about the director of the whole place. He came and introduced himself to us, and also left us a card with his cell phone number, in case we had any concerns. Also, I saw him one day, dressed in scrubs answering call buttons just as the aides did. I hold him in high respect for these two acts of kindness. I believe God directed us to Providence. During this hard time in our lives, with my blind dad frequently confused and needy, we found a place that was so helpful and with so many compassionate people. I hope this letter will help you also if you find yourself walking this same journey, needing someone to help your loved one. Please check out the Medicare unit there at Providence. Susan Adams

  • ★★★★★ 3 weeks ago

    Great food.. no wait during lunch time ?

  • ★★★★★ a week ago

  • ★★★★★ a month ago

About Providence Anderson

General Information

Legal Business NameDaviess County Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsYes
First Accepted MedicareJanuary 1, 1967 ()
Capacity216
Residents116
Percent Occupied54%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Providence Anderson

Providence Anderson
was reviewed by to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Note that this facility has changed ownership within the past 12 months.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 12, 2016 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 7, 2016 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

March 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProvide proof that residents' personal money that is deposited with the nursing home is secure.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

September 24, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.

August 5, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

February 2, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionQuickly tell the resident's doctor the results of laboratory tests.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide doctor's orders for the resident's immediate care at the time the resident was admitted.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

December 8, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure residents maintain acceptable nutritional status.
GFewActual HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Providence Anderson require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 20min
ReportedExpected
CNA
1hr 40min
40min
ReportedExpected
LPN
45min
1hr 10min
ReportedExpected
RN
4hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

91.9%
98.4%
98.4%
98.4%
93.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.0%
83.9%
83.6%
84.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
39.6%
27.5%
30.3%
45.5%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.4%
24.5%
18.6%
13.9%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
22.8%
14.3%
12.3%
29.7%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose ability to move independently worsened
24.2%
24.4%
22.6%
20.7%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antipsychotic medication
14.7%
23.3%
24.7%
19.8%
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose need for help with daily activities has increased
1.9%
1.8%
6.7%
4.9%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who self-report moderate to severe pain
4.4%
6.6%
6.4%
9.3%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
4.2%
6.4%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of high risk long-stay residents with pressure ulcers
0.9%
0.9%
2.9%
1.8%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who have depressive symptoms
2.6%
0.9%
1.8%
0.8%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a urinary tract infection
5.2%
4.5%
4.5%
5.0%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents experiencing one or more falls with major injury
2.1%
1.0%
1.1%
4.1%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.5%
76.2%
76.0%
78.2%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
78.0%
76.0%
76.0%
76.0%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
75.4%
60.3%
44.7%
58.3%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who made improvements in function
20.6%
16.2%
14.7%
18.8%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who self-report moderate to severe pain
6.5%
3.4%
3.2%
1.6%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who newly received an antipsychotic medication
1.8%
2.1%
2.2%
0.8%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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