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Bluffton Regional Medical Center Care Center

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  2. Indiana
  3. Bluffton Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Syd Ziko
    ★★★★★ 3 months ago

    Pro: Nurses are very nice and calming. Greeting us with care as soon as we walked in. Con: My husband had to go to the ER and the doctor who on duty was super short to us and also rude. He didn't explain why my husband was feeling the way he was. My husband came to the hospital in very much pain and left with more pain. I'm very upset with this place. I've also came with issues with myself as well in the past and other family members did as well. My loved one was in pain and it hurt me because they didn't even try to figure out what was wrong with him, they just sent him home with nothing and no treatment. THE PLUS SIDE: We went to parkview hospital in Fort Wayne and they helped us. They finally helped us figure out what was going on with my husband. I'm a relieved wife. He got sent home with a diagnosis and also treatment.

  • Mike Gootjes
    ★★★★★ a year ago

    My wife and I had our first child delivered here. Our doctor and all the nurses we met were very friendly, knowledgeable and caring. We received great care during our week long stay here. The rooms were very clean and up to date. We were very impressed with the hospital and all the team members we encountered. We can't say enough about how great the staff is here.

  • Lauren Rich
    ★★★★★ a year ago

    Special Needs Child - Canceled Procedure My daughter first went to Bluffton after a referral from Adams County. She had been suffering from ear infections in reaction to her medication. We had your typical first appointment with the ENT facility on the south campus and they scheduled her surgery for the next month due to schedule conflicts of the staff. (It was a great team, no complaints about the doctor or staff.) After a fairly smooth process of pre-registration, insurance and estimates for the procedure we received a call stating that they no longer would be providing care, two days before the scheduled date. The worry was from the anesthesiologist, which is understandable. However, Riley had cleared my daughter to receive anesthesia and care at this hospital. She has also never had any complications with anesthesia which she had received in the months prior to this situation. My daughter is blind and missing the portion of her brain related to speech. Her ears are really all she has in forms of communication. We are now scheduled at Riley, through our primary care doctor, however the earliest we can get in is February. I feel it is important for some form of communication to be established at this facility between the hospital and their patients. If there was a thought that this procedure wouldn't go through, I believe it is fair to be told much earlier in the process. If not this, an attempt to help us find a team who felt confident enough to perform the procedure or at the very least, an apology from the nurse delivering the news would have been appropriate.

  • Adam Surbaugh
    ★★★★★ 2 weeks ago

    Poorly

  • Amanda Copeland
    ★★★★★ 7 months ago

    they are best

About Bluffton Regional Medical Center Care Center

General Information

Legal Business NameBluffton Health System LLC
Ownership TypeFor Profit - Individual
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 13, 1991 (27 years)
Capacity13
Residents8
Percent Occupied62%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Bluffton Regional Medical Center Care Center

Bluffton Regional Medical Center Care Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 7, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

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94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
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22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
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-
-
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0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.2%
98.6%
95.7%
95.0%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
98.6%
98.6%
98.6%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
30.1%
32.2%
39.5%
62.7%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
40.7%
40.8%
35.7%
38.7%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.1%
2.4%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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