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Retreat At The Stratford, The

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  2. Indiana
  3. Carmel Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • Mary Susan Buhner
    ★★★★★ 2 weeks ago

    5 STAR!!! I helped move my mom from our family home two years ago into The Stratford. I toured many places in greater Indianapolis before helping my mom make the decision to move to The Stratford. Beyond measure The Stratford had the overall best of everything! The apartments are stunning, the dining area is beautiful and the food is delicious! The staff is 5 star! The residents are delightful and every time I'm there visiting my mom, I am reminded how grateful we are that she is living at The Stratford!

  • matt barclay
    ★★★★★ 3 weeks ago

    My grandmother lives here and I'm very very disappointed in the quality of their restaurant. The food is horrendous. I'm not usually one to complain, but this is especially bad -- and expensive. We waited over an hour for our dinner the other night only to be served cold, inedible food. My "steak" dinner was pieces of beef in a brown liquid sauce. It was utterly inedible. For the price residents pay to live here, the food should be much much better. It's basically one step above hospital food. The Stratford needs to get their act together and fix the kitchen. Many residents here depend on the restaurant for 3 meals per day. They shouldn't be forced to eat this garbage in their golden years. Edit 11/27/2018: There are lots of great things about the Stratford. In fact everything else asides from the food is excellent. The building is beautiful, there are lots of activities, the staff are friendly and helpful. It's really quite shocking that the restaurant is as bad as it is. I asked quite a few people in the halls if it's always like this and response was a resounding "yes". From what I understand, problems started about a year ago when the head chef was replaced. Many other restaurants are capable of serving 130+ customers per night within a reasonable amount of time. The time spent waiting really isn't the biggest issue. If the food were excellent, it would be worth the wait. If you're thinking about moving to the Stratford, make sure you dine here a few times before making your decision. I will gladly delete my review when the restaurant improves. If you're reading this, it means that is hasn't.

  • Adam Schaffer
    ★★★★★ a month ago

    This place is senior living at it's best. It's good for people who don't need a lot of help and people who need a little bit more. All of the staff are amazing and willing to help in any situation. They really go out of their way to help their residents with all of their needs. I would highly recommend.

  • Savannah Jane Carter
    ★★★★★ a month ago

    It was amazing to see such a beautiful community with a caring staff! I would feel confident sending my parents here when the time comes. I would highly recommend if you're considering at retirement to look at this place!!!!

  • chris simmonds
    ★★★★★ 3 months ago

    The Stratford is a LOVELY facility! It's situated in the beautiful WestClay Village! I've been an assisting vendor there for nearly 10 years and have to say how great the administrative, sales and maintenance teams are to work with. Very attention to detail and nothing but the highest quality accepted for their residents and their grounds/facilities. It is certainly a community I'd choose in the future for my family members and, when my need arises, that I would choose to call home.

About Retreat At The Stratford, The

General Information

Legal Business NameStratford Retirement, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 4, 2012 (7 years)
Capacity18
Residents13
Percent Occupied72%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Retreat At The Stratford, The

Retreat At The Stratford, The was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.

March 14, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

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94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
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-
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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
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51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
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22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
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-
-
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17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
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-
-
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15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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-
-
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16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
-
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7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
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-
-
-
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
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-
-
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5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
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8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
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3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
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0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.3%
93.1%
100.0%
100.0%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
89.3%
89.3%
89.3%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
24.0%
15.4%
3.7%
4.2%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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