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Symphony Of Dyer LLC

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  2. Indiana
  3. Dyer Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Lanna Melko
    ★★★★★ 2 months ago

    Beautiful facility with a caring staff. 2 physicians and nurse practitioners plus a pain management specialist on staff. Doctors round 7 days a week. Nurses are well trained and supportive. All staff addresses call lights and communicates needs with the nurses and aides. Food is excellent and guests are engaged in activities for their level of comprehension. Something for everyone. Loved it!!

  • Jennifer Wiejak
    ★★★★★ 3 months ago

    From the moment I walked in the door at Symphony of Dyer, I couldn't believe how beautiful and clean it was. I immediately was greeted which is very important to me. As I walked through the halls the staff always acknowledged you with a smile and hi. That meant a lot to me. The activities they have to offer, you feel more like you are in a hotel on vacation then in a rehabilitation unit. There is always something to do. They even have a spa! Going into the therapy department, I was impressed at how many staff members were on hand and how attentive they were to each person. The equipment available to train on was also impressive as it appeared they had an area or machine to work on everything they need, including a bedroom for occupation therapy to show you how to get back to your normal everyday life. After researching Symphony I also found out they have a 4 out 5 star rating with the state program. I highly recommend this facility for your rehabilitation and/or assistant living needs.

  • Jason Dananay
    ★★★★★ a month ago

    This place is terrible. Please don't choose this facility for a loved one. Seriously! The care is pretty bad (especially on the weekend). The administration and social workers hide from people behind a locked door. The State Department of Health was in there several times while my family member was there. They missed medication, over medicated and lied to cover it up. The only time I got a response about a concern from administration was when I threatened to call the State Department of Health. My loved one eventually passed due to infections they received in the bed sores while in Symphony. Look beyond the lobby, and run the other way!

  • Amanda Wallace
    ★★★★★ 3 months ago

    At first I thought this place would be like a nursing home, I was wrong. When I first walked in I was amazed how beautiful it looked and it felt like I was walking into a hotel, after taking a tour I was impressed how friendly everyone was from the nursing staff, Therapy people, dietary and even housekeeping. It didn't feel or smell like a nursing home at all. It truly feels like what the sign out front says, a medical resort. Private cozy rooms, a small restaurant area with great food. I'm truly impressed with this place and love it.

  • Tracy Mize
    ★★★★★ 3 months ago

    This place has bad bed side manners. My husband was placed there after having major back surgery. The first night there I get a phone call at 3:00am him being in pain at a 12. We were informed by the afternoon nurse they have reserve pain medication until his comes from their pharmacy out of SouthBend, but the midnight nurse said they don't have anything. I ended up out of bed driving there at that time of the morning. They don't give medication on time like your doctors say to. He was there for 3 days they wash patients and change bedding up on only 2 days out of the week. I washed my husband up went and got the bedding to change out the dirty bloody ones out and find wash cloths, towels. After they found out I washed him up they wanted him to sign a form he refused for them to shower. That was not the case, he told them my wife just washed me up. Therapy was great people in that part are GREAT. But, the others are lazy sleeping on midnight shift leaving one person to look over everyone. Make sure someone helps with you meals or they will ask you while you are sleeping and you get something you don't like or would never order. I would not place my dog in this place for care let alone my dog gets better care at home then what this place did. I had stayed in contact with my husbands doctor and he said get him out of there. They tried to tell me he couldn't go, I said his doctor gave me permission to take him out due to the treatment being that bad. He said he was not aware that he was sorry, I told his doctor not your fault. That when I went over to check the place out I was given the wrong perspective care my husband would receive. So, watch what you wish for with this place. If you want your loved one cared for like family this is not the place.

About Symphony Of Dyer LLC

General Information

Legal Business NameSymphony Of Dyer LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 6, 2015 (3 years)
Capacity100
Residents80
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Symphony Of Dyer LLC

Symphony Of Dyer LLC was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 7, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 5, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

November 29, 2016 - 1 year ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive each resident enough fluids to keep them healthy and prevent dehydration.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

October 19, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionMake sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
BSomePotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

July 20, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintQuickly tell the resident's doctor the results of laboratory tests.
ESomePotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
DFewPotential for HarmComplaintGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

July 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Symphony Of Dyer LLC require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 60min
2hr 20min
ReportedExpected
CNA
1hr 45min
40min
ReportedExpected
LPN
1hr 15min
1hr 30min
ReportedExpected
RN
5hr 55min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

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94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
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92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
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-
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51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
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22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
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17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
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16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
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-
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7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
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5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
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-
-
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8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
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-
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3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
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-
-
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
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-
-
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1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.3%
81.0%
86.0%
88.0%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.5%
82.8%
82.8%
82.8%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.6%
63.7%
65.4%
66.9%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
5.6%
4.6%
4.5%
4.6%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
0.8%
0.9%
1.4%
1.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.3%
0.4%
0.9%
0.6%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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