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Glenbrook Rehabilitation & Skilled Nursing Center

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Rhonda Robinson
    ★★★★★ 4 months ago

    The nursing staff needs to be re-evaluated. At this point I suggest the whole place being evaluated. Just making sure everyone knows what their suppose to do and follow through. When in doubt ask questions to a co-worker or whoever is in charge. Do not let people you are to be taking care just slide through until you feel like dealing with them. We trusted our dear loved in your facility to help us care for him. He was left in a dirty depends for hours, hardly ever refilled/refreshed his water so he would keep drinking water. If you feel you can't safely lift someone from the bed to their wheelchair then don't, get help. My dad suffered a T6 fracture and It was witnessed him being put back into bed twice that we know of roughly. And then the last day that he was there. You couldn't get a blood pressure read on my dad so you were just going to put him back in bed and what hope for the best? At this point he couldn't even sit up in his wheelchair. And instead of doing what common sense should tell you to do it took for his loving sister to walk in and see what was going on. Since when is it ok to just put a patient in this condition back in bed and leave him? My answer to that is NEVER! There was no logical thinking of what to do, this facility actually asked my aunt what she wanted to do. As if they should have even had to ask. Call the EMS!!!!!!! Get him the help you don't know how to give. Never ever put your loved one in this facility!

  • Dominique King
    ★★★★★ 4 months ago

    Great staff , everyone seems to be friendly and have smiles on their faces . Residents seem happy . One of the only facilities I've found to allow residents to smoke.

  • Julie Marvel
    ★★★★★ 2 weeks ago

    Has turned into a behavioral building. AVOID!

  • Theresa Koble
    ★★★★★ 4 months ago

    Please don't ever put your loved one here. The place is dirty. The nurses don't know the signs of medical issues. I had to tell them what was probably going on. Even had to tell them to call an EMS when they couldn't get a blood pressure because they ask me what I wanted to do. We experienced a foot swollen twice the size, a fractured t-6 in his back, left in a dirty depends for hrs. it was my worst experience in a healthcare facility ever.

  • ROBIN YOUNG
    ★★★★★ 8 months ago

    I HAVE A FAMILY MEMBER CURRENTLY THERE AND AFTER THE FRONT OFFICE STAFF LEAVE FOR THE DAY THE NURSING STAFF INTERCEPTS OUR TELEPHONE CALLS TO HER AND WILL NOT ALLOW HER TO TALK WITH ME OR HER MOM. I JUST READ THEY ALSO HAVE 11 SUBSTANTIATED ALLEGATIONS ON RECORD WITH THE STATE. I DOCUMENT THE STAFF NAMES BUT THE OFFICE DOESN'T CARE OR DO ANYTHING ABOUT IT. THAT HAS HAPPENED NUMEROUS TIMES WITHIN THE LAST FEW WEEKS...

About Glenbrook Rehabilitation & Skilled Nursing Center

General Information

Legal Business NameThe Health And Hospital Corporation Of Marion County
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 24, 1976 (44 years)
Capacity82
Residents64
Percent Occupied78%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Glenbrook Rehabilitation & Skilled Nursing Center

Glenbrook Rehabilitation & Skilled Nursing Center was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionAssure that each residents assessment is updated at least once every 3 months.

May 9, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glenbrook Rehabilitation & Skilled Nursing Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 25min
2hr 35min
ReportedExpected
CNA
55min
45min
ReportedExpected
LPN
50min
1hr 20min
ReportedExpected
RN
4hr 10min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.5%
89.1%
89.1%
89.1%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
98.2%
91.4%
93.4%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.5%
70.4%
50.0%
54.2%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.1%
14.8%
18.9%
11.9%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.3%
7.6%
10.1%
4.0%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
6.5%
10.6%
12.0%
13.2%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
11.1%
5.6%
22.6%
13.8%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
3.5%
10.7%
3.5%
13.3%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
1.9%
7.5%
6.5%
4.4%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
12.2%
7.5%
15.9%
14.6%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
3.6%
5.2%
9.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
1.8%
0.0%
0.0%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.1%
1.7%
2.4%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.7%
86.6%
84.5%
73.9%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
84.8%
84.8%
84.8%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.6%
60.5%
52.2%
59.0%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
-
-
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
2.9%
5.3%
5.1%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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