Heritage Park
Photos
Reviews
Overall Rating 3.4 / 5.0 ★★★★★
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Dan Surface★★★★★ 10 months agoAs owner of a DJ company, I have had the opportunity to entertain here several times and have witnessed a caring staff interact with the residents. Sherry, their activity director and Jane King are always planning fun activities. Would be my first choice for a loved one!
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Beth Nicholson★★★★★ 8 months agoMy mother was admitted to this facility and in the first three days of her stay they waited too long to take her to the bathroom and dhe didn't make it. She turn on the call light to get help and it was on for thirty minutes before anyone came. Last but not least she had turned on her call light for help to get into bed and get comfortable for the night and next thing she knew her night nurse found her sitting up in the chair covered up with one of her hospital gowns and it was three a.m. The call light was still on and her feet were so swollen she couldn't get her shoes on. And she is only there for s short term rehab stay!!!!
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Linda Robbins★★★★★ 2 years agoI love Heritage Park . My parents have been there for a couple of months. So far the administration and staff have been wonderful. They have everything they need in this community. I feel very at peace having them at Heritage Park
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Catherine Roberts★★★★★ a year agoMy patient had his defibrillator fire and the nurse at this facility told him "that's what it's supposed to do!". Pt was not sent to the hospital.
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Judi McGuinness★★★★★ 2 years agoStaff and administration is hard working, caring and tries to meet your every need.
About Heritage Park
General Information
| Legal Business Name | The Health And Hospital Corporation Of Marion County |
| Ownership Type | Government - Hospital District |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | June 24, 1969 () |
| Capacity | 180 |
| Residents | 161 |
| Percent Occupied | 89% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | Yes |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Heritage Park
Heritage Park was reviewed by Medicare to have a rating of 5 out of 5 stars.
About Medicare Ratings | Overall Rating |
| Health Inspections Rating |
| Quality Measures Rating |
 | Staff Rating |
| RN Staff Rating |
Overall Ratings of Indiana Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
February 24, 2017 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| E | Some | Potential for Harm | Complaint+Inspection | Store, cook, and serve food in a safe and clean way. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Heritage Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 45min | 2hr 50min |
| Reported | Expected |
| CNA | |
| 40min | 50min |
| Reported | Expected |
| LPN | |
| 45min | 1hr 20min |
| Reported | Expected |
| RN | |
| 4hr 5min | 4hr 55min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 35min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 99.4% | 100.0% | 100.0% | 100.0% | 94.2% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 100.0% | 100.0% | 100.0% | 100.0% | 92.8% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 88.1% | 82.4% | 80.4% | 70.5% | 51.5% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 25.0% | 22.6% | 20.2% | 18.6% | 22.1% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 8.4% | 5.3% | 5.2% | 7.5% | 17.2% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 8.5% | 12.6% | 8.5% | 11.3% | 15.4% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 4.7% | 8.1% | 10.2% | 9.4% | 16.3% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 2.2% | 1.4% | 10.4% | 8.0% | 7.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.8% | 3.8% | 2.3% | 4.5% | 5.8% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.7% | 0.0% | 0.0% | 5.0% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 77.3% | 64.7% | 67.7% | 58.8% | 8.3% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 3.1% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 5.2% | 4.3% | 4.4% | 2.9% | 3.7% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 1.5% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.7% | 0.0% | 0.0% | 0.0% | 0.3% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
Quality Measures for Short Stay Residents
| 100.0% | 100.0% | 100.0% | 100.0% | 81.8% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 97.9% | 98.0% | 98.1% | 98.1% | 80.5% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 48.6% | 62.5% | 78.0% | 78.0% | 66.2% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 1.4% | 0.7% | 0.0% | 0.0% | 13.4% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 2.2% | 1.1% | 1.1% | 1.0% | 2.1% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.4% | 0.0% | 0.0% | 0.0% | 1.1% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
