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Aperion Care Tolleston Park

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  2. Indiana
  3. Gary Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Ms Michelle
    ★★★★★ 8 months ago

    Services here not good at all. I sat back and watch how they mistreat them there and doing there lunch time there food thrown at time like prisoners. Very bad attitudes unprofessional sit at desk and go back and forth out the door smoking looking at clothing and talking amongst themselves. Not good patient care don't recommend. Some there are nice but nice don't take care of patients. Really need more customer service skills and more training home to take care and treat others.

  • Carmen peterson0fytyzufudu
    ★★★★★ 11 months ago

    Hello, this place is terrible!!! The staff is very very unprofessional and rude. They could care less about the residents. Went to visit my parent and was in the room for 4 hours No one ever came in and checked. Put the call light on to ask for water they never came. I had to go to the desk and ask the nurse for water for my parent, while walking to the desk I noticed all of the light where lit. The group of nurse and aide's where sitting eating, talking loud and on the internet, just doing nothing.next day I came in at 6:45 PM. The aide saw me coming down the hall and ran to a room and came out with a tray of food for my parent. If your loved one doesn't feed themselves please please go in and feed them yourself and make sure You give them water because this staff will not feed them or make sure they drink something. They Don't Care About Our Live Ones. Trust me you will notice a big big weight loss quick. Even though clothes were marked with a permanent black marker, staff couldn't find Clothing. Oh and don't ask any questions concerning your family, they will snap your head off for asking. This place Sucks! Just remember staff, everyone has to get old. Remember how you treat these poor helpless people. It's a shame, get rid of those people and get new workers that truly care. So I rate this place (0) the worst ever

  • lady James
    ★★★★★ a year ago

    So when I first admitted my mom her this was top shelf facility, over the last month I noticed a gradual decline. I walked through the front door and was immediately hit with an odor.This had never happened before, then I asked for water for my mom and the nurse was rude and confrontational. I could see if it was for something she wasn't suppose to have,water should be given every shift.The hall was cluttered there was no soap in the dispenser or garbage basket to put the trash away. Overall my mom was okay, there are good nurses and staff there, but I'm afraid the rotten ones will run away the good ones...

  • charles burns
    ★★★★★ 5 months ago

    My Aunt's name is (was) Evelyn Jones.

  • Master Yoda
    ★★★★★ a year ago

    Please make sure not to send your family to any aperion care. The corporate people who run these suck and let lazy people who will spend all there time making sure they do as little as possible for your family member. Please stay away !!!! Please !!! For your family's safety !!!

About Aperion Care Tolleston Park

General Information

Legal Business NameMajor Hospital
Ownership TypeGovernment - City/County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 25, 1995 (24 years)
Capacity180
Residents112
Percent Occupied62%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Aperion Care Tolleston Park

Aperion Care Tolleston Park was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

June 1, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

April 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.

March 17, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide or obtain dental services for each resident.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

March 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 23 days

January 24, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 8, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$49,270 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Aperion Care Tolleston Park require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 45min
ReportedExpected
CNA
50min
45min
ReportedExpected
LPN
25min
1hr 15min
ReportedExpected
RN
3hr 25min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

78.7%
76.1%
76.1%
76.1%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
90.1%
87.7%
87.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.6%
73.1%
80.6%
88.9%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.6%
13.7%
10.9%
15.4%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
19.9%
40.4%
21.7%
13.1%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
15.7%
14.0%
10.5%
15.8%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
13.2%
14.0%
8.5%
15.5%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
3.1%
3.0%
10.5%
5.6%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
16.3%
16.7%
11.8%
9.9%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
14.2%
16.2%
17.3%
15.1%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
1.2%
1.1%
3.1%
1.1%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
2.0%
1.0%
2.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
2.1%
1.0%
1.9%
1.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
3.0%
3.1%
1.6%
1.5%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.9%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.3%
53.6%
58.4%
65.5%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
66.2%
30.4%
30.4%
30.4%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
73.6%
-
-
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
21.1%
25.0%
27.8%
22.2%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
0.0%
2.3%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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