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Belltower Health & Rehabilitation Center

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. Granger Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Teena Lutomski
    ★★★★★ 2 months ago

    I moved my Aunt here, and boy, what a difference from where I moved her from! FROM a facility that is unorganized, lies to you to get you in, with some of the staff literally yelling at residents and I could go on and on. She is finally in a place that is not only beautiful and clean, but the staff is amazing! I have found nothing but kindness and knowledgeable staff. Not only the nursing staff, but everyone! I have eaten there with her quite often, and the food is pretty good. So I know first hand that she isn't eating a bunch of slop. I have noticed that a few of these reviews were all within the same time frame, all with very bad reviews. Makes a person kinda wonder because it's all unbelievable from what we have experienced ourselves. Sure the call button is not answered within a minute, but when it is answered, it's answered with a smile and professional manner. There are many activities for the residents to stay busy, and to make friends. I feel confident that my Aunt will be happy for her last few years because of this facility.

  • Darlene Murdick
    ★★★★★ 3 months ago

    Beautiful facility and the staff go above and beyond to make the residents feel like they are at home, great movie theater with popcorn. Therapy department help residents to stay positive during their journey to wellness. Location is great on Fir Trail in Granger.

  • Rose Martina
    ★★★★★ 2 months ago

    There is a new director at Bell Tower and he has done a great job at making improvements. Was a little concerned about bad reviews but wanted to check it out for ourselves. Mom has been at Bell for almost a month now and she is having a very positive experience. Admin has gone out of their way to make her feel at home. ie: bringing in decaf coffee and her favorite soda. It is not uncommon to see Admin helping in the dining room, walking thru the halls and stopping to check on a call light or to wheel a patient to where ever they need to go. The Physical Therapy and Activity departments are amazing. Esp Mom's Speech Therapist, Joanne. The food is good and there are many options off of the menu for the picky eaters. We love the nurses at Bell. Tonya is our favorite, as she has been with Mom from the beginning. She had Mom's meds straightened out on our first day, so I was impressed. As with all rehab/long term facilities, there is a shortage of nurse aides, but the folks at Bell really come together as a team to get the job done with the staff they have available. This is a lovely facility, centrally located. Keep up the good work, Bell Tower

  • Maggie Nguyen
    ★★★★★ 5 months ago

    Worst place for anyone. Food are terrible. Place always short of staff, Aides are useless, rude, don't take care of residents rooms, doesn't feed the ones who can't be fed, never given residents bath, had far too many falls, worst managements, this place needs to be shut down because they never take care of anyone's needs. Don't waste your time and money for your loved ones. None of them are honest. There are couple useless nurses passed medications to wrong residents, giving medications very late, never ever trust anyone there. If your loved ones falls, they are not charted, and not always are reported.

  • Michael Hoyt
    ★★★★★ 6 months ago

    Please if you care for your family members do not send them to this facility. The staff does not care. The nurses need to have their licenses taken away. The amount of neglect is ridiculous. The state needs to step in and shut the place down. For the amount it cost a month you would think it would be the best facility to send your family members to. BELLTOWER HEALTH & REHABILITATION CENTER NEEDS TO BE SHUT DOWN.

About Belltower Health & Rehabilitation Center

General Information

Legal Business NameMajor Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 27, 2016 (2 years)
Capacity100
Residents59
Percent Occupied59%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Belltower Health & Rehabilitation Center

Belltower Health & Rehabilitation Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 2 Years

Note that this facility has only accepted Medicare for 2 years.
The state and national averages include problems for the past 3 years.

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 2, 2017 - 9 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionAllow residents to easily view the results of the nursing home's most recent inspection.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

June 20, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

March 17, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Belltower Health & Rehabilitation Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 25min
2hr 20min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
20min
1hr 25min
ReportedExpected
RN
2hr 55min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
73.9%
73.9%
73.9%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
82.6%
50.0%
25.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
47.8%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
19.2%
22.5%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
39.0%
43.4%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
4.5%
9.7%
14.0%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
26.9%
22.5%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
4.3%
12.5%
4.9%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
6.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
8.6%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
0.0%
0.0%
10.3%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
0.0%
0.0%
2.3%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
13.0%
12.5%
9.1%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
5.9%
6.4%
1.4%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
0.0%
0.0%
2.3%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

47.1%
32.9%
21.7%
11.3%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
-
20.8%
20.8%
20.8%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
84.9%
67.6%
66.6%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
5.6%
14.6%
18.4%
13.9%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
3.4%
4.3%
1.7%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.7%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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