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Greenwood Healthcare Center

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Renee Johnson
    ★★★★★ 7 months ago

    Worst place I have ever been in. Since my mom's sickness. If you love your loved ones DON'T take them here had so many issues with them within 24-hrs it's a nightmare from hell there.. getting mother out now finding a place as I speak.take advice BEWARE YOU WILL NOT BE HAPPY and loved ones much neglect seen it with my own eyes

  • Charlie Foxtrot
    ★★★★★ 7 months ago

    Horrible experience there, every time my Step father went there he came back sick, they didn't give his meds to him on time nor propperly. Last time he came back with his legs swollen so badly he could hardly walk. The memory care unit there is horrible. Sent him home with fecal matter in his underwear and in his clothing in the laundry basket, didn't give all his cloths back and even put someone elses cloths in there non of which were washed along with a bed sheet, like why is that in there? Horrible, they need to be shut down. Or re-staffed with people who truly care and do their job, for every time I went to see him they were to busy talking about their personal life and playing with their phones rather than doing their job. Just plain sickening.

  • Debra Stevenson
    ★★★★★ 9 months ago

    Family member sent there in critical condition And had sepsis. contracted pseudomonas while there .Now has a bedsore he didn't have before. And family had to inform the staff about it. Patients are suppose to be turned every 2 hours but frequently didn't get turned for 4-6 hoursOh yeah, minimal physical therapy. He now has the beginnings of foot drop and one of his hands is starting to contract. Went to the facility on a ventilator and didn't see a pulmonologist for 7 days. Then only saw one bc family requested one. Ventilator would alarm and family finally went to nurses station to get someone and staff was sitting around socializing. The care was so bad you can't believe this review is real but it is all true. A couple of the nurses were rude. The nephrologist were great!

  • Kristie Means
    ★★★★★ 10 months ago

    Why good nurses hard-working people that really care about your health and what you're going through very nice and friendly and helpful

  • Rose Armstrong
    ★★★★★ 7 months ago

    Meals arrive cold. Woman down hall had light on and was yelling nurses sitting at station on computer not responding. Cigarette butts all around entrance Staff parking in handicap spots.

About Greenwood Healthcare Center

General Information

Legal Business NameHancock Regional Hospital
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareSeptember 25, 1980 (37 years)
Capacity185
Residents169
Percent Occupied91%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Greenwood Healthcare Center

Greenwood Healthcare Center was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 14, 2017 - 3 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

October 11, 2017 - 4 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 1, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

January 27, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

January 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Greenwood Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
1hr 30min
1hr 20min
ReportedExpected
RN
4hr 5min
4hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.6%
94.2%
94.2%
94.2%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.3%
100.0%
100.0%
100.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.8%
47.2%
43.1%
35.4%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.6%
21.0%
20.9%
20.6%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.1%
21.4%
12.9%
12.3%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
13.1%
11.3%
17.6%
15.6%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
10.1%
14.6%
10.7%
20.2%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
4.2%
8.6%
10.1%
3.7%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
5.8%
7.0%
10.1%
11.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
1.9%
2.3%
5.1%
3.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
4.2%
1.7%
0.8%
1.8%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.7%
2.1%
2.2%
0.7%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
2.8%
2.9%
4.3%
5.1%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.4%
1.3%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

94.7%
96.9%
99.5%
94.6%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.1%
92.6%
92.6%
92.6%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
50.9%
54.0%
54.2%
50.2%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
4.4%
3.8%
4.8%
6.6%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
3.0%
2.4%
2.2%
0.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.3%
0.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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