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Altenheim Health & Living Community

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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • Erin K. Lewis
    ★★★★★ 2 months ago

    If I could give it zero stars I would. My Mother went in on a Thursday 10/20, not able to get up on her own. Saturday she called me, they came in to change her because she had soiled, they removed her clothing and left her laying there naked. I had to call to get someone to take care of her. If family was there, they were on top of things, when we weren't there, she would lay for long periods of time soiled. The rehab people were very nice, but the nurses were horrible. They were supposed to get her out of bed everyday, they didn't. Not once. They didn't clean her room one time while she was there. The Monday after she got there, she was getting worse. Nothing was done, nurse practitioner was never around to talk to. We took her back to the hospital on Wednesday 10/26. She was in septic shock. She died on 10/28. One of the CNA's even said she wasn't doing well. Nurses didn't care. Wednesday before she died I told the nurse she was having a hard time breathing, she didn't listen to her, just gave her a breathing treatment. I truly believe they killed my Mother. If they would have been doing their job they could have caught this faster, and maybe she could have fought it. We were told they had 2 nurses for 50 patients, that is totally unacceptable. Please don't take your loved ones here.

  • Greg B
    ★★★★★ 4 weeks ago

    Staff here and facilities have been great. Rylee was awesome and is an incredibly skilled rapper as well.

  • Jama Kylee
    ★★★★★ a month ago

    It's great to see the Director of Nursing (Shannon Durham) and the Administrator (2 postings as Rylee Lutz & Rylee Humphies) posting reviews. As an employee, I can honestly say that all of the nurses I have interacted with do sincerely care about quality care, getting things done timely and making sure the residents are clean, safe and pain free. Every facility has issues, but the nurses and aides I have worked with are awesome.

  • Kendall Korth
    ★★★★★ 2 months ago

    I would recommend this to any of my family and friends. Staff is very caring and patient

  • Cindy Gordon
    ★★★★★ 2 months ago

    My father was a patient here for rehab. Horrible staff and Management. Facility was decent however my dad had only 3 showers in a months time. Went to Management over multiple issues and she assured me it would be addressed however it wasn't. Made a written complaint and Jeff assured me he would get to the bottom of it and call me but nothing. My last straw was giving my dad an ice cold shower and putting a gown on him instead of his clothes. Only a few good nurses that were caring others didnt want to do their job and laugh at the patients if they had thickening liquid and didnt want to drink it. I would NEVER recommend this facility to anyone in fact I will encourage them to go else where. If I could give it a zero I would. Oh and breathing treatments scheduled 3 times a day and I sat there from 7:15am to 4:00pm to see why breathing didnt get better and not one treatment. If you wanted it you had to ask for it. Such a shame they treat family members in such a way.

About Altenheim Health & Living Community

General Information

Legal Business NameRiverview Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 22, 1980 (38 years)
Capacity87
Residents66
Percent Occupied76%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Altenheim Health & Living Community

Altenheim Health & Living Community was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
* Data not availableStaff Rating
* Data not availableRN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 19, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.

August 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmHealth InspectionMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

July 21, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$11,700 fine

May 28, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,150 fine

Staffing Levels Per Resident per Day

Data Not Available

Quality Measures for Long Stay Residents

86.0%
93.9%
93.9%
93.9%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
85.1%
95.3%
89.6%
84.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
88.0%
89.3%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.3%
10.8%
7.1%
6.5%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.0%
34.9%
13.2%
20.0%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
12.8%
9.5%
10.6%
10.2%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
7.3%
10.8%
9.5%
25.0%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
17.8%
18.6%
14.9%
4.2%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
0.0%
5.0%
7.0%
6.5%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
10.1%
3.7%
2.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
17.4%
48.8%
29.3%
21.7%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
2.2%
7.0%
2.1%
2.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
1.5%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.4%
85.9%
75.1%
53.9%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.6%
85.9%
85.9%
85.9%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
64.0%
79.5%
78.7%
68.3%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
16.8%
9.9%
4.7%
3.6%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
2.1%
0.8%
0.6%
0.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.5%
0.0%
0.3%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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