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American Village

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  2. Indiana
  3. Indianapolis Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • lauren irish degbo
    ★★★★★ a week ago

    I called with questions and the front desk lady was absolutely disgustingly rude and hung up on me. I called back and reminded her of appropriate behavior when at work.

  • Monica Tucker
    ★★★★★ 2 months ago

    The care and condtions are horrible in the health care section. My uncle has had to be treated for bedsores has fallen out of the bed twice. Had e coli from leaving the catheter in too long and they were not giving him his insulin and caused his sugar level at 1000. They have almost killed him. And are now being sued.

  • radha kishan
    ★★★★★ a month ago

    Thanks, that village is looking very beautiful /nice

  • CASSANDRA P
    ★★★★★ 7 months ago

    If you want to get an accurate view of American Village, go on the weekend. The regular workers are normally off and the weekend workers are awful. I had lunch with my mom on Sunday and there was only one CNA working. She had to get the residents up and serve lunch by herself! There were sticky dirty tables with dishes and trash from breakfast (I wish I had taken pictures). My mom's room was dirty with trash on the floor. Needless to say, I'm looking for somewhere else for her to stay!

  • Amanda Bee
    ★★★★★ a year ago

    This is possibly the worst nursing home in the Indianapolis area! Do NOT send your loved ones here. Not only is their nursing staff incompetent, they are careless. I would come visit my grandma and residents would be on the floor while their call lights were going off, screaming for help! And where was the staff? SITTING DOWN ON THEIR PHONES. I had to ask the tstaff multiple times to help my grandma get dressed because I would come in and she would have on the same thing she had on the previous day and days before that. I would have to change her linen because the staff NEVER did it. Numerous times I would come in and her pills were all over the floor. I know for a fact the nurse was supposed to make sure the pills are taken. In my grandma's final days she couldn't swallow anymore yet, I would come in and they had her sitting on the end of the bed, with food in front of her, know she wasn't able to feed herself. Tashay (Spelling) was very rude, to be a nurse very unprofessional. I tried to voice concerns to her but she couldn't be bothered. Donald, the QMA, also was very rude. He hooked up my grandma's oxygen but did it wrong. I asked him if he's ever done oxygen and he said yes, but being someone who works in healthcare, I saw that definitely didn't hook it up correctly. Tashay, never checked his work. Imagine how many residents have died there because of their tiny mistakes? Also, my grandma had a skin tear on her leg down to the bone and none of them noticed it! Why? Because they weren't giving her proper care. They killed my grandma and no one can tell me anything different.

About American Village

General Information

Legal Business NameThe Health And Hospital Corporation Of Marion County
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 6, 1987 (33 years)
Capacity150
Residents134
Percent Occupied89%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for American Village

American Village was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 26, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

March 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionAllow residents to self-administer drugs if determined safe.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of American Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 45min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
1hr 5min
1hr 15min
ReportedExpected
RN
5hr 10min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

89.3%
87.6%
87.6%
87.6%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
87.1%
87.1%
84.9%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
88.9%
91.7%
87.9%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
10.7%
7.6%
9.0%
9.2%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
1.2%
0.0%
2.3%
2.2%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
12.2%
14.5%
17.8%
13.6%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
14.8%
2.7%
5.7%
10.6%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
15.4%
15.3%
6.5%
15.2%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
0.0%
0.0%
0.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
5.7%
6.1%
3.4%
4.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
50.0%
42.5%
38.9%
40.2%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
2.2%
1.2%
0.0%
1.1%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
5.4%
4.7%
5.4%
4.3%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
1.2%
1.9%
1.3%
1.1%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.4%
76.4%
80.2%
77.1%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.3%
81.7%
81.7%
81.7%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
54.4%
46.6%
61.2%
76.6%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
1.7%
0.0%
2.5%
1.5%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
0.6%
1.1%
2.3%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.6%
0.4%
0.7%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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