Search for Skilled Nursing by ZIP Code:  :

Eagle Creek Healthcare Center

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. Indianapolis Skilled Nursing Home Facilities
Full Name

Phone Number

Email Address

City of interest
We value your privacy. By submitting this form, you agree to the terms and conditions of our privacy policy and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Photos

Reviews
Overall Rating 2.6 / 5.0 ★★★★★

  • Ruth Johnson
    ★★★★★ 6 months ago

    I highly recommend Eagle Creek Health and Rehab. The staff are very kind, professional and knowledgeable. They work together well and take every step possible to make sure needs are met of the patient. My family and I have been pleased since we walked in the door. I will definitely use them in the future again without hesitation.

  • Charlotte McDaniel
    ★★★★★ 5 months ago

    I was here for two weeks. When I first arrived here I never got a welcoming response to let me know what the rules and regulations are. Visiting hours were 24/7 and I was fine with that. My roommate was prejudice so they moved me to another room. I had to take physical therapy and occupational therapy, which I liked but didn't like because they didn't have a set time for you. Also the food is awful there. They need to hire a new cook. Always fed you pork. Then when they didn't they give you small portions of of food like you a dam child. Some of the aids were nice then some weren't. I'm very glad I'm not in there no more. Wouldn't recommend this place for nobody. Poor management skills and lack of communication.

  • Shelby Smitherman
    ★★★★★ 6 months ago

    On Monday the 26th a very dear friend of mine was transported to Eagledale Healthcare Center. I'm not the kind of person who takes what others have to tell me to heart. I need to see for myself. I got nothing but input from others about this place and it's to say they were right. Upon arriving my friend should have been greeted with what this place has to offer in as much as rehab goes. He got nothing. I wanted to make sure he didn't fall out of bed so I requested for him to have a bed with side rails. I was told "Oh none of the beds here have side rails", I pointed out 3 beds that DID have side rails. One of the beds was in the room my friend was in. I got him transferred to a bed with side rails only to find the rails on the left side of the bed didn't work properly. His meals so far have ALL been cold. He hadn't gotten what is on the menu. It's only coffee but that's what is on the menu and he wants it. He should get it. I shouldn't have to request it for him. It was a struggle to get someone to help him get a shower. I asked 1 woman and she said sure in about 10 to fifteen minutes. 70 minutes go by so ask someone else who jumps right on it. I'm totally disgusted with the way the staff looks at the there job. I will be looking to transfer my friend.

  • Joshua Pool
    ★★★★★ 7 months ago

    My father was transferred to this location yesterday. Upon arrival he was placed in a room and no one came to speak with him for well over an hour. The room was filthy and your shoes stuck to the floor. The other patient in the room must have been a fall risk as they had placed a mat below the bed. That mat blocked access to the restroom. My father was taken back to the hospital to await transfer to a better facility. I plan on reaching out to the state to file a formal complaint.

  • Gigi woods
    ★★★★★ 11 months ago

    This is the worse place you could ever put your loved one in. My mother has been in this place now for a few months when I called to speak to her she frantically was saying hello then the phone hung up I called back no answer I went to see her last night she pointed to her mouth with it open it was purple she mouthed the words they did something to it to jeep her from talking so was escorted out by the so called head nurse and a great big man told I could never see my Mother again

About Eagle Creek Healthcare Center

General Information

Legal Business NameHancock Regional Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 29, 1999 (20 years)
Capacity120
Residents96
Percent Occupied80%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Eagle Creek Healthcare Center

Eagle Creek Healthcare Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 29, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

June 13, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmHealth InspectionProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
ESomePotential for HarmHealth InspectionMaintain comfortable sound levels.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide housekeeping and maintenance services.

March 2, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive or get quality laboratory services/tests in a timely manner to meet the needs of residents.
DFewPotential for HarmComplaintEstablish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

July 13, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

April 1, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$7,150 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Eagle Creek Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 45min
2hr 25min
ReportedExpected
CNA
45min
40min
ReportedExpected
LPN
55min
1hr 15min
ReportedExpected
RN
3hr 25min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.0%
78.9%
81.1%
81.1%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.9%
100.0%
100.0%
98.4%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
88.1%
86.5%
67.5%
65.9%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
14.8%
11.3%
13.0%
18.2%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
28.2%
9.4%
19.4%
13.3%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
12.9%
15.9%
10.5%
11.7%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
10.2%
11.7%
11.1%
12.7%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
14.1%
8.1%
12.5%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
9.6%
15.1%
9.6%
9.3%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
6.0%
2.9%
8.5%
3.8%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.6%
1.6%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
0.0%
0.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
4.7%
3.5%
0.0%
1.9%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.0%
83.7%
88.9%
85.2%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.2%
67.7%
67.1%
67.1%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.9%
72.6%
68.1%
71.3%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
31.6%
19.8%
26.8%
30.5%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
0.7%
2.7%
2.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
1.4%
2.3%
2.9%
0.6%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



Some page content retrieved from Google Places