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Forest Creek Village

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ 2 months ago

    MUST READ !!!!!!! PLEASE PLEASE PLEASE don't send your loved one here ....its horrible...the failed to tell us as family about a wound on my loved ones tailbone people it is huge like we can see bone and the poorly took care of the wound ....the did not at all send my loved one to the hospital for treatment that was very much needed....we as family had to go to the facility and call a ambulance our selfs ......my loved is still at the hospital and its been little over a week now going on two weeks...the staff including nurses will lie to your face telling me one story then my mother another over my loved one.....please please I am telling you this place is bad evil .... If you have loved ones here that's bed bound and can't move go check them asap and I mean from head to toe front to back ....to all others is check your loved ones as well and request medical records ....they had my loved one so drugged she couldn't talk or anything please people check your loved ones today......

  • ★★★★★ 2 weeks ago

    most of the nurses are terrible and lazy lazy lazy .. up at Forest Creek and most of the CNA's are as well .they have a bad rating with BBB with all my complaints My mother was Neglected.i also have video of proof Please Please do not send your love one here if they have a memory problem they leave the ones that cant help them selfs in soiled pampers as you can tell from the smell .I have visited the new place I was moving my mother to before she passed and didn't smell like urine at all very very clean place...I can honestly say im telling the truth about this facility I will post pictures and video of the neglect soon

  • ★★★★★ 4 months ago

    I would never send your family or friends here, not even your enemies. Not only did they not pay attention when my mom said something was wrong, they also didn't do what they were supposed to when she went into cardiac arrest. With two nurses in the room when it happened, they delayed CPR by minutes which proved fatal. Now, 6 weeks later, they are trying to bill us when I know for a fact her insurance covers everything. They have absolutely no compassion. Please, by all that is good in the world, do not go to this establishment.

  • ★★★★★ a year ago

    My mom has been in three different homes. They all have good ,and they all have bad. So far Forest Creek Village staff has been good. Just as good as the other two homes. Putting your relatives in a care facility is not easy. I believe that is the whole problem. It will never be as good as there home and independence. It's not the same life to them or to the family. It's hard to put loved ones in hands that are unknown.we have to work with whatever place they are in. We can work through problems. The staff at any facility will work with you.

  • ★★★★★ 10 months ago

    My Dad has been here for 3 months, I don't know if that is time enough for a fair appraisal. The outside facade is beautiful, inside is old and sad looking, no updating since it was built many years ago. It is maintained and fairly clean. It is small and cramped, halls are narrow for people in wheel chairs to negotiate, there is no place where you can meet in private with a resident. My friends told me at first not to judge a "book by its cover". The care was what mattered, not the appearance. I've found so far, they do not follow up on what they say they will do--medically or in social activities. To inform patients of changes in dining room schedule they announce at meals in a very noisy, echoie dining room the change. My Dad is next to deaf he never hears these announcements and has gone for meals at the wrong time. He has trouble with time and date concepts, there are no calendars or clocks in the building which might help a little. RX drugs appear to be given properly, so far with my Dad but other things such as drops applied to ears for wax removal, patches for nerve pain are applied slip shod, the pain patches fall off nearly as fast they put them and they can't seem to figure out to tape them around the limb to keep them on. The business administrator is really good on taking care of the big things (such as Medicaid apps) but lackadaisical on things like getting payment wirelessly transferred from the payor to their account. The Therapy department is the best aspect of the facility. They began work with Dad the minute he came in, they are very personable and communicate with me frequently and professionally. The admissions person is fantastic, of course, but absent quite often. There is very little personal interaction between the staff and residents (except for giving basic care). Staff can pass a patient and never acknowledge their presence let alone greet them by name. I was told doctors would communicate with us after visits, I have yet to get anything from a single doctor, getting information from the staff is as painful as pulling teeth without Novocain. I've tried for weeks to get a form to have my dad seen by a doctor for a specific problem, still waiting and asking. I'm not complaining without taking action. I am there 3 or 4 days a week, 2 hours each time usually. After 3 months of asking who do I talk to about... and getting a different answer each time I was told they have a "customer relations rep. Surprise! There is a sign on the back of every room door with that information--who goes in and looks on the back of doors? They do not want the room doors shut. I don't think I've been unfair, this is all from experience and I've addressed every one of these concerns to them at least once. Dad is on a waiting list elsewhere waiting, waiting, waiting. I need to at least find out if this is is normal nursing home behavior and procedure.

About Forest Creek Village

General Information

Legal Business NameThe Health And Hospital Corporation Of Marion County
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 1, 1984 (33 years)
Capacity128
Residents108
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Forest Creek Village

Forest Creek Village
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

December 10, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Forest Creek Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 5min
2hr 50min
ReportedExpected
CNA
50min
50min
ReportedExpected
LPN
1hr 25min
1hr 25min
ReportedExpected
RN
5hr 20min
5hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 40min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.2%
100.0%
100.0%
100.0%
93.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.7%
57.1%
44.7%
38.7%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
24.1%
23.9%
21.4%
28.0%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
11.4%
2.5%
2.8%
8.2%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose ability to move independently worsened
17.1%
17.9%
20.8%
23.1%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antipsychotic medication
8.6%
4.7%
4.9%
7.5%
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose need for help with daily activities has increased
5.7%
12.6%
5.7%
6.0%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who self-report moderate to severe pain
12.9%
16.3%
8.2%
11.4%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who lose too much weight
13.3%
10.4%
9.4%
6.2%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of high risk long-stay residents with pressure ulcers
42.9%
51.2%
49.4%
47.1%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who have depressive symptoms
4.3%
2.1%
1.2%
0.0%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a urinary tract infection
4.2%
2.1%
2.3%
3.3%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.5%
0.0%
1.7%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.1%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

98.1%
99.1%
100.0%
97.6%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.9%
97.1%
97.1%
97.1%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
24.4%
23.4%
22.9%
23.8%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who made improvements in function
9.4%
39.3%
20.0%
6.9%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
2.9%
2.5%
4.3%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
1.1%
1.5%
2.2%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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