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Forum At The Crossing

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Reviews
Overall Rating 4.9 / 5.0 ★★★★★

  • Ray Mitchell
    ★★★★★ a month ago

    My wife and I chose to move to The Forum at the Crossings a few months ago. We were impressed with the classic structure and the size and quality of the common areas. We also are pleased that our apartment is spacious, well equipped and comfortable. I have a den/office, two baths, large living area, a good-sized master bed room and a fully equipped kitchen. This is much more than we found elsewhere. The main dining room is high quality, manned by friendly staff who provide us excellent menu choices at every meal. Best of all has been the friends we have made, the services we have received and the amenities provided to the residents. We are most appreciative of the transportation that is provided to doctor appointments, local stores and more. The talented caring staff make our days pleasant. We, like many our age was not sure what our future would be like when we left our old life behind. We no longer have any concerns since the Forum has provided us a great worry-free living and for that I will always be grateful.

  • RJA
    ★★★★★ a week ago

    I was at The Forum for 10 weeks for rehab. I found it clean and well managed, the nursing staff was great, and the food was good. I enjoyed the activities and the weekly happy hours. I had outstanding results from the therapy I received.

  • Michelle Miller
    ★★★★★ a week ago

    My parents have both been at the Forum for 10 months, dad is in Memory Care and mom is in Independent Living. They moved there from another facility that was not able to care for my dad at the level he needed and we couldn't be happier. The Memory Care area is phenomenal. Christina and the rest of the staff (most have been there many years) are caring, very competent and extremely patient and always do what is best for the residents. My dad requires more hands on attention and they take such great care of him. There are many activities (Becky is great!) and they try to personalize the activities when they can to better suit the needs of the residents. I can't speak highly enough about the Memory Care and staff. My mom lives in Independent Living and loves it. The aides are all caring and know her name and go out of their way to help her. The food at the restaurant is very good and Prince and Trey are standouts with their joyful attitudes and willingness to chat and engage with the residents and families. They also have fun activities and events that my mother enjoys and the transportation to appointments is very helpful. All of the staff at Memory Care, Independent Living, and in Administration are friendly and helpful and they treat the residents with respect. The Director, Tim, is very engaged and seems to always be there and frequently can been seen chatting with the residents in the restaurant and elsewhere. Brad, who enrolled us, is wonderful too. Both facilities are always clean and the grounds are well maintained. The only (somewhat) negative thing I can say is that since the facility is older there have been some issues with heating, electrical, water leaks etc., but when they have occurred the residents have been notified and the issues have been promptly fixed. I still wouldn't trade the Forum for a newer, flashier place. Before moving there I visited many senior living locations but I didn't feel as comfortable in them and I knew my parents wouldn't either. In the end the Memory Care, Skilled Nursing (which we haven't needed yet), and dedicated staff with many years of experience were the deciding factors for us.

  • touchedbyanangel salon
    ★★★★★ 5 months ago

    First impressions very important when entering as a resident or visitor. The environment very well maintained & color interior is light and airy. Flowers at entrance just lovely. Not hospital like at all. Mr. Tracy and Ms. Antwaina and Ms. Carolyn all very accommodating. Staff very friendly plus professional. Met my relative dining in beautiful sunny area. Her meal looked very tasty. Clean & comfortable. I would definitely keep this place on my list for myself or my Dad. I am so delighted my relative is here even if it is just for a few days. I know she is well taken care of during her stay. Truly a blessing. Dee

  • MH P
    ★★★★★ 5 months ago

    I've had several surgeries and went to Forum this last time. It was the best physical therapy I've ever received. I was impressed with the people. They work the entire time. There is no standing around and you can tell they care about each patient. They were all great!

About Forum At The Crossing

General Information

Legal Business NameFive Star Crossing LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareFebruary 13, 1987 (32 years)
Capacity74
Residents30
Percent Occupied41%
Program ParticipationMedicare
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Forum At The Crossing

Forum At The Crossing was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 21, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
CManyPotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Forum At The Crossing require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
1hr 10min
1hr 25min
ReportedExpected
RN
4hr 5min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 3hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

81.0%
-
-
-
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.5%
70.5%
81.4%
82.4%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
71.2%
71.2%
71.2%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.9%
49.5%
55.6%
59.9%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
0.8%
5.5%
7.7%
7.2%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
1.9%
1.1%
0.6%
0.7%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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