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Golden Living Center-Indianapolis

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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Terry Johnson
    ★★★★★ a month ago

    Vicki the activity director here has an alarmingly snappy attitude. She was unnecessarily rude when asked simple questions on the phone. She sounded rushed and she made sure it came across that she wished she had not picked up the phone. Very unprofessional and has a bad habit of interrupting. I would not recommend any facility that finds this acceptable... if I can't count on you to have a decent less than two minute conversation do you really think that I'm going to choose the person I love to live where you work?

  • Kendra O'Nele
    ★★★★★ a month ago

    A family member of mine got extremely painful bed sores due to being left in his chair as a quadriplegic for too long. Took the facility a number of days to have a wound care nurse come out to the facility and treat his wounds. On top of that, he has to wait long amount of time on a daily basis for any kind of assistance that he's in need of.

  • Larry C
    ★★★★★ 4 months ago

    This has to be one of the nastiest places I have been in. The staff are rude and uncaring for their patients. Patients sitting on toilets in excess of 20 minutes waiting on staff to assist them, we even went to the nursing station for someone assist the other patient and no one was around. Then when someone did, we ask for help it took her another 10 minutes to come to the room. We ask about staffing and care her response was " it is all about money." The facility director was made aware and nothing was done, the patient was sleeping in their wheel chair because there were no rails on the bed nor anyone to help them get in bed or out of bed. The place smells really bad the minute you walk in the door, why in world would the board of health allow this facility to stay open. Oh, and don't even try to get a hold of the business office, he is always gone for one reason or another. Never let your loved ones stay or attend rehab here.

  • Jamia Bailey
    ★★★★★ 4 months ago

    This place does not assist in anything. They send patients out unclean smelling like a zoo. This place needs to be closed down.

  • Cheryl Garneau-Wyatt
    ★★★★★ 6 months ago

    They do not pay their vendors on time, or, at all. It took me many months to receive payment from one event in March, and I still have not received payment from a May event.

About Golden Living Center-Indianapolis

General Information

Legal Business NameHendricks County Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 27, 1972 (47 years)
Capacity115
Residents58
Percent Occupied50%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Golden Living Center-Indianapolis

Golden Living Center-Indianapolis was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

August 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.

May 9, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Golden Living Center-Indianapolis require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr
2hr 25min
ReportedExpected
CNA
1hr
40min
ReportedExpected
LPN
60min
1hr 5min
ReportedExpected
RN
4hr
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

38.5%
92.5%
92.5%
92.5%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
98.3%
100.0%
96.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
29.4%
32.1%
28.6%
48.1%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.1%
26.9%
20.8%
18.6%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
31.6%
22.9%
39.4%
18.6%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
24.6%
15.1%
16.7%
12.2%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
22.8%
23.5%
19.1%
14.6%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
3.2%
5.3%
5.6%
6.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
0.0%
5.9%
5.6%
5.6%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
7.7%
7.2%
1.4%
16.6%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
1.9%
0.0%
0.0%
0.0%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
9.7%
1.8%
5.6%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
1.6%
1.7%
1.8%
2.0%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
3.1%
2.7%
1.3%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

70.1%
79.2%
95.5%
90.9%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.4%
77.8%
77.8%
77.8%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
67.1%
70.2%
67.7%
63.8%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
36.5%
33.3%
29.8%
27.1%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
4.1%
2.6%
0.0%
2.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
1.2%
0.0%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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