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Lakeview Manor

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Kyana Bellamy
    ★★★★★ 3 weeks ago

    This place is nasty. They have some nasty people that works in the kitchen. Not all.The manager is a desk receptionist and never worked in the kitchen before and scared to say anything about what goes on the the kitchen to the staff. She cooks food with no gloves on and has cuts in her hands and won't use the soap. These are some of the condition of the kitchen. I feel sorry for these poor old people. They tried to feed them undone meatloaf. Milk cartons floating in water overnight. A lot of people with deep bed sores. They are way under staff. Alot of falls and disrespectful staff front desk and nursing.

  • Nat M
    ★★★★★ 3 months ago

    PLEASE!!!! PLEASE!!!! PLEASE!!!!! Don't I will repeat DON'T ever work nor have your love one come to this poor place of business. The head department is rude, pretend to be friendly but their not. They only put on a front when state is in the building or when they're trying to get families to live there. They do not care about their employees because they talks to them nasty and demands them to do unethical things. They can't keep any staff because of how management talks to them. They always working short staff and they expect one nurse or one or two aides to take care of 30 to 40 residents by themselves and how in the world can you call that good patient care. That place needs to get management out of there. And then there are workers who are working there that don't have the correct license to be working in their field in that facility. State need to do a thorough investigation in all departments up there.

  • Christina Boyer
    ★★★★★ 2 months ago

    Used to have to go there while working for an unrelated medical transport company. Aides never seemed to possess any kind of awareness. I would show up for an appointment that had been scheduled weeks prior, only to recieve a blank stare from the Aides, and have to go get the patient ready myself, though I wasn't employed there. Because, they were too busy looking for the individual to blame rather than assure the patient made it to the appointment on time. I have also had an Aide slam her hands on her desk at me in a threatening manner and scream in my face, because she lacked the basic comprehension skills to process the idea that she was mistaken, and the day I was standing in front of her was the day that the facility arranged the transport. I showed her the paperwork, and she threw it at me. Super professional, right? Patients were consistantly dirty, reeked of waste, had food caked to thier clothes and faces, with filthy equipment, and generally unhappy. I have been screamed at by other staff here for asking for something as basic as making sure my patient had lunch while they would be gone all day at appointments. It got to a point where I refused to have a thing to do with them. I have no idea how these people tolerate the rampant incompetence here. Also: I am a CNA in school for RN, now. I do this job daily. It is challenging, but if you are willing to step away from your phone, and think about why you are really there, it is rewarding and impactful. If you can stay organized, it isn't hard, just time consuming some times. And knowing all of this- I wouldn't send my pet rock here.

  • Jocelyn Appleton
    ★★★★★ 11 months ago

    Everything started off great. The office staff was very nice and seemed to be attentive when going through the admission process. But... that ended up not being the case when push came to shove. I moved my son who has special complex care needs from their sister facility Camelot Care in Logansport, Indiana. Once he turned 18, I was thrilled just to get him closer to home. Myself, Riley Children's Hospital and Camelot Care assisted Lakeview Manor with all medical information and a history on my son. They said without a doubt they could provide for his needs. After only two days of my son being there I went in for a visit around 12:30pm and he was just sitting in his room by himself in his wheel chair staring at a wall. No Television on...nothing. He was literally soaking wet with sweat, clothes and hair even. He was bright red and his respirations were 80 breaths per minute with a very high temperature. He was obviously in distress. I hollered out for some assistance and the aid came in and said he had been like that all morning. What!!!??? He had gone into seizures and had been having them that morning and no one was with him knowing he was in distress. No medical was contacted nor was I. Then when I asked for an ambulance all medical staff just left and gave him no assistance. I just was shocked about this. Then he went to hospital and after discussing the matter further the facility decided they could not provide the care Marcus needed. The DON said she was not involved in his admission or would have stated concerns immediately. Nothing in his care had changed from hospitalization. I just feel that before they accepted him they should have been sure they could care for him. Because then their sister facility would not take him back. Said they did not have the staffing anymore. So for over a week he has been stuck in the hospital with no where to go and little to no assistance from Lakeview Manor to find him placement. It has been an endless battle to find a 18 year old with complex care needs home assistance being forced to put into a facility. To now couldn't find a facility to take him. Leaving us in a serious bind and putting myself in a serious financial bind. They should have taken more responsibility in assisting since they signed on for his care, were unable to provide, and left him homeless. This may sound ridiculous homeless... but as a single mom we would both be homeless if I don't work. Bringing him home was not even an option.

  • Ronald Brown
    ★★★★★ 3 years ago

    Rehabilitation unit, and self are caring. administration planning to remodel and improve the quality of care and environment.

About Lakeview Manor

General Information

Legal Business NameWitham Memorial Hospital
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 2, 1968 ()
Capacity184
Residents112
Percent Occupied61%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Lakeview Manor

Lakeview Manor
was reviewed by Medicare to have a rating of 1 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

January 13, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$39,280 fine
JFewImmediate JeopardyHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyHealth InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
JFewImmediate JeopardyHealth Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyHealth InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
GFewActual HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
ESomePotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

July 27, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
BSomePotential for Minimal HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

December 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
ESomePotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmHealth InspectionLet each resident or the resident's legal representative access or purchase copies of all the resident's records.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Lakeview Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 15min
ReportedExpected
CNA
60min
40min
ReportedExpected
LPN
60min
1hr 10min
ReportedExpected
RN
3hr 45min
4hr
ReportedExpected
Total Nursing

This facility also provides approximately 45min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

87.9%
96.3%
96.3%
96.3%
93.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.2%
97.1%
95.7%
95.9%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
26.0%
37.5%
47.7%
34.0%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.5%
27.6%
24.4%
25.0%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.6%
23.6%
12.7%
14.8%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose ability to move independently worsened
19.2%
16.7%
20.0%
18.9%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antipsychotic medication
21.7%
23.0%
11.2%
21.0%
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose need for help with daily activities has increased
32.1%
32.3%
27.9%
30.2%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who self-report moderate to severe pain
7.7%
11.7%
4.3%
5.3%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who lose too much weight
7.4%
16.2%
9.4%
8.2%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of high risk long-stay residents with pressure ulcers
8.4%
16.3%
14.5%
13.3%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who have depressive symptoms
4.8%
7.8%
5.4%
3.2%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a urinary tract infection
5.7%
6.8%
8.6%
8.2%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents experiencing one or more falls with major injury
2.0%
3.4%
2.0%
3.1%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
1.0%
0.0%
1.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

78.6%
82.9%
80.0%
88.7%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.3%
84.2%
84.2%
84.2%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
69.0%
64.6%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
59.5%
45.5%
44.2%
40.0%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who self-report moderate to severe pain
4.3%
4.4%
3.8%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who newly received an antipsychotic medication
3.5%
6.5%
2.7%
1.4%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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