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Northwest Manor Health Care Center

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • Barbara Curry
    ★★★★★ a month ago

    My Aunt's doctor at IU recommended Northwest Healthcare for her rehab after surgery. It was a little farther for us to visit but so glad we did. My aunt received excellent care and actually enjoyed going to therapy everyday. She was able to return home just after a couple of weeks.

  • Shelly Coe
    ★★★★★ 3 months ago

    Treated our family much much love. Ashley and team members did a awesome awesome job.....

  • Austin Meyer
    ★★★★★ 9 months ago

    Most definitely will never have anything to do with this place again. My grandfather had to go to rehab here after being in the hostpital for 6 weeks from pneumonia. The staff here is very rude with an exception of a couple staff members. I mean it's terrible! I've never seen anything like this! These women are so lazy it's unreal. It takes them so long to answer the door it's not even funny. I stood there one day ringing the door bell and one lady saw me standing there and kept on walking. I ended up banging on the glass and she came and opened it. Not to mention when you sign out they never remember to let you out the door. It's hard to even ask them simple questions about what's going on with my grandpa without them getting an attitude and acting like it is too much work to answer a simple question. There is a woman named "Phyliss" that works there. I am only pointing her out on here to let everyone know that considers using this place for a home for their loved ones to not ask her any questions because she was terriblely rude more than once to me. It's so bad that she acts like she is annoyed with customers presence. I was worried about my grandpa overall being in this place.. it did not make it better that MOST (not all) of the staff was rude, lazy, and overall just VERY RUDE was taking care of him. I want to tell anyone who is considering using this place to BEWARE YOU WILL BE WORRIED! VERY HAPPY MY GRANDPA IS OUT OF THIS PLACE! Sorry for the long review but this needed to be said.

  • Calvin
    ★★★★★ a year ago

    Great place with amazing care! My family member was here for short term rehab after a knee replacement. Love their Doctor!

  • Mike Frysig
    ★★★★★ 2 years ago

    I had a wonderful stay the staff was best of the whole. Experience. They were very caring and hart warming.

About Northwest Manor Health Care Center

General Information

Legal Business NameAdams County Memorial Hospital
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 12, 1967 ()
Capacity126
Residents111
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northwest Manor Health Care Center

Northwest Manor Health Care Center
was reviewed by Medicare to have a rating of 5 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

March 23, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionKeep all essential equipment working safely.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

December 19, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northwest Manor Health Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 40min
ReportedExpected
CNA
1hr 5min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 10min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 20min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
100.0%
100.0%
100.0%
93.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.9%
97.1%
98.0%
96.1%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
60.4%
62.1%
57.1%
54.1%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.5%
8.9%
8.3%
7.8%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.1%
21.2%
14.7%
34.5%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose ability to move independently worsened
7.9%
9.4%
7.5%
12.5%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antipsychotic medication
21.1%
23.5%
10.6%
25.0%
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose need for help with daily activities has increased
2.6%
3.5%
0.9%
0.8%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who self-report moderate to severe pain
8.5%
10.0%
14.4%
20.8%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who lose too much weight
4.2%
6.7%
5.5%
8.1%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of high risk long-stay residents with pressure ulcers
2.1%
2.0%
2.1%
2.0%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who have depressive symptoms
2.1%
8.0%
9.3%
9.9%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a urinary tract infection
1.1%
2.9%
4.1%
1.9%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.8%
0.0%
1.6%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
1.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

93.8%
94.4%
92.0%
91.0%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.8%
93.0%
93.0%
93.0%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
83.1%
76.6%
64.4%
63.1%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who made improvements in function
8.5%
17.6%
12.5%
8.7%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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