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Rosewalk Village

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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Harrison Town
    ★★★★★ a month ago

    Unbelievably bad... Get video documentation. Plant a clandestine video recorder. Make formal complaint to Indiana State Department of Health! My brother chose this place because of its location, sight unseen, for his end-of-life hospice care. When the ambulance dropped him off and we checked in, I got a general impression that this facility was pretty bad. His first night there, he tried to get water and pain medication at 2:00 am. He kept pushing his call button, but no staff would respond. He started videoing his situation for over two hours, until approximately 4:30 am when someone finally came to check on him. The person that came to check said that they couldn't get water or pain pills for him, but someone would be there soon. He asked them just to fill his water jug in the bathroom and they said that they'd be back, but did not return. By 5:00 am he called 9-1-1 and had an ambulance take him out of the facility and back to the hospital. When the fire department and ambulance showed up, they called me (because I am his health care advisor/POA) and asked permission to take him to the hospital. With the FD paramedic, Rosewalk LPN and my brother all in the room on speaker phone, I asked pointed questions of the LPN, only to find out that the facility didn't even have the pain medication that was prescribed to him in the building to give to him. His total stay was less than 12 hours. I am a chief officer for local Fire/EMS with 38 years of service. I have been in many nursing homes. I have never seen one this bad. Get documentation and file a formal complaint with ISDH!!! They lied about what happened, but the two hour video set the record straight.

  • Teri Kelley
    ★★★★★ 3 months ago

    My mother in law was put in the bathroom without her oxygen and left there for several minutes with it. The staff is rude and very unpleasant. She tried to explain what was going on and the staff didn't bother to listen and didn't care.

  • Gail Shackelford
    ★★★★★ 6 months ago

    This place is very horrible my father in law is currently in there now. Husband has tried several times to contact administration there and left several messages with no response back .very unprofessional .my husband has tried to get poa paperwork sign on his fathers behalf with having case management escorting my husband out of the building and them saying he is not able to sign paperwork. We have been looking for to move him some where else so he could get the proper treatment that he should be receiving. Please dont take any of your love ones to this place stinks and management is very horrible

  • Dennis Ciurej
    ★★★★★ a year ago

    My wife was recently in the rehab center for a month. While the staff was helpful and attentive, any requests we made, while passed on to the staff, was ignored by anyone above them. My wife was given 22 units of Lantis when her doctor had prescribed 33. She told that to the staff, but nothing was ever done. As a result, her blood sugar spiked quite often over 400. She says the staff recorded it but nothing was done. She called her doctor and was told they had no control or influence over the center. I received a call in the afternoon last Tuesday and was told that our insurance ran out. I was asked whether we would appeal or leave. We had to leave that day. I asked the person on the phone how much it cost to stay, she didn't know. I asked her to check and call me back. Instead of calling me, my wife was told the price was 220/day. She told me she had one more appointment with her therapist and had to arrange for oxygen. I told her to pay for the next three days if she wished to. She paid the next morning and was THEN told therapy was not included. She was tested for oxygen Wednesday at 1:30 and no one told her the results until Thursday. At that point we were so disgusted that she came home. We were never refunded for the lost day.

  • shiann weeden
    ★★★★★ a year ago

    This place is horrible.. Very understaffed..the supervisers and the CNA are pitiful..the supervision is terrible.. THIS PLACE NEEDS TO B CLOSED DOWN..NASTY STINKY PLACE!! DONT BRING UR LOVED ONES HERE!!

About Rosewalk Village

General Information

Legal Business NameThe Health And Hospital Corporation Of Marion County
Ownership TypeGovernment - City/County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareApril 10, 1989 (29 years)
Capacity161
Residents145
Percent Occupied90%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rosewalk Village

Rosewalk Village was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 1, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionGive each resident enough fluids to keep them healthy and prevent dehydration.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

October 13, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

August 8, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

July 12, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

May 26, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaintMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

February 16, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

September 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionTry to resolve each resident's complaints quickly.

January 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEmploy staff that are licensed, certified, or registered in accordance with state laws.

October 28, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

June 18, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionGive or get x-rays and other tests in a timely manner to meet the needs of residents.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rosewalk Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 40min
2hr 40min
ReportedExpected
CNA
25min
45min
ReportedExpected
LPN
50min
1hr 25min
ReportedExpected
RN
3hr 55min
4hr 50min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
92.7%
92.7%
92.7%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
100.0%
100.0%
100.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
57.4%
66.2%
72.9%
79.7%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
16.1%
15.7%
14.2%
13.5%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
5.8%
14.5%
11.3%
17.2%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
8.7%
14.6%
10.9%
10.6%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
6.5%
25.2%
23.1%
13.6%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
13.0%
9.2%
15.6%
10.7%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
2.4%
4.7%
4.1%
7.2%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
11.1%
11.4%
9.1%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
69.7%
42.3%
38.6%
26.4%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
1.0%
0.0%
0.0%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
2.0%
6.2%
6.4%
3.4%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.2%
1.2%
1.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

67.3%
73.6%
86.6%
88.3%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
76.0%
76.0%
76.0%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
73.7%
78.6%
74.2%
81.1%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
6.4%
5.7%
1.6%
10.0%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
2.7%
0.0%
0.0%
0.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.6%
0.3%
0.2%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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