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Washington Healthcare Center

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Reviews
Overall Rating 2.3 / 5.0 ★★★★★

  • ★★★★★ 11 months ago

    My sister was taken here May 14th, 2016. She had been in a horrible car accident and was on life support. Once she was better we were guided to Washington Health care for her after care. She had a fixator on her right leg and couldn't walk due to a crushed knee, broken tibia that went through the side of her leg and a broken ankle that also protruded through her skin. Needless to say she needed a lot of help. The first 3 hours she was left unattended because they didn't know what to do with her. On another occasion she had accidentally urinated on the side of the bed. Because they waited too long to come and get her up. So they changed the sheets and left her on a wet mattress. She had a broken wheelchair and a broken bedside table. They didn't clean her open wounds for the first 48 hours she was a patient there. She ended up with an infection in her leg we just spent 6 weeks trying to save and I had to alert them because they had no clue of the swelling or how hot it was. There was urine and waste left in her portable toilet and that was what they gave her to use as a foot stool. There are many more issues I could list but I think you get my message. I wouldn't take my dog to this place! It's ridiculous!!! If you have a choice go elsewhere for the good of your own health. The head administration was well aware of everything and nothing got any better.

  • ★★★★★ a year ago

    My mother was placed in the memory care unit. Unfortunately, it was a horrible experience for my mother n us. Horrible care. My mother in two days caught a diaper rash that she never had in two years while I was caring for her. Third day, an unexplained swollen hand with a bruise. Constant neglect on the cna employees. They was not feeding her. I complained to the director in a two week span. Constantly soak n wet with urine n feces. I would bring her clothes to the directors office dripping wet. Alot of promises by Emily ; but unfortunately nothing was done. They act like they care but nothing was done. Last straw was when I found out my mother lost 10 lbs in two weeks. I immediately took her out. This place hides behind the policy if a patient says no they back off Well my mother has dementia. They always say no. They were lying telling me she was eating n I would find her food in the microwave. My mothers bathroom was so unsanitary. It would clog up everyday with a filty unhealthy stench. Nurse loretta would not even help me unclog it. Stayed like that for a days. Nurse loretta wasnt giving my mother her medication cause she said no. The nurse instead of taking the initiative n crushing it, she just backed off. It was a horrible place n i would not recommend it to anyones love ones or even a homeless dog.

  • ★★★★★ a year ago

    It's a nice house.

  • ★★★★★ 10 months ago

  • ★★★★★ a year ago

About Washington Healthcare Center

General Information

Legal Business NameThe Health And Hospital Corporation Of Marion County
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 24, 1991 (26 years)
Capacity94
Residents81
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Washington Healthcare Center

Washington Healthcare Center
was reviewed by to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 29, 2016 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionEnsure that residents receive proper treatment and assistive devices to maintain their vision and hearing.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionKeep residents' personal and medical records private and confidential.
BSomePotential for Minimal HarmHealth InspectionGive residents a notice of rights, rules, services and charges.

February 12, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 31, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

November 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

June 12, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Washington Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 10min
2hr 45min
ReportedExpected
CNA
40min
50min
ReportedExpected
LPN
55min
1hr 25min
ReportedExpected
RN
3hr 50min
4hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
98.7%
98.7%
98.7%
93.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
87.3%
38.9%
8.5%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.7%
81.0%
86.1%
93.3%
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
9.5%
15.4%
19.7%
15.9%
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.8%
4.1%
11.0%
13.7%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose ability to move independently worsened
18.8%
18.6%
21.7%
14.8%
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who received an antipsychotic medication
1.4%
6.2%
6.1%
25.0%
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents whose need for help with daily activities has increased
1.4%
0.0%
-
2.9%
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
13.3%
12.7%
11.9%
8.6%
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who lose too much weight
2.7%
6.1%
3.3%
1.4%
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of high risk long-stay residents with pressure ulcers
40.5%
35.3%
28.6%
43.5%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who have depressive symptoms
0.0%
1.4%
1.4%
0.0%
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a urinary tract infection
1.3%
1.4%
4.2%
2.8%
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
3.6%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

100.0%
84.5%
32.8%
6.9%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
87.9%
87.9%
87.9%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
78.8%
78.5%
78.2%
55.1%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who made improvements in function
0.0%
0.0%
-
-
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
5.3%
7.5%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
1.2%
1.1%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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