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Diversicare Of Providence

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. New Albany Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Mr. Clusters
    ★★★★★ a year ago

    My mom stayed here twice for rehab after surgeries. Both times were for almost 3 weeks. Both times went great. She was always treated good and staff was friendly and professional. My wife also has her 95 year old grandma here. Shes been here for years and has never had a problem. Family stops in unannounced and shes always well groomed and taken care of. She once hit her arm and got a bruise but family was immediately notified and it wasn't serious, thank goodness. I could not recommend any better place because I've never seen a better place. I hope if I ever need a place like this, I get to come here myself. If you reading this because you have a family member in need, look no further. This is the best place around!! Your loved one will be well taken care of and you can relax and not worry about them.

  • Angela Milne
    ★★★★★ 11 months ago

    It breaks my heart that I made the decision to put my dad here. He was there for 8 days and it was 8 days too many. Understaffed, he wasn't treated with respect at all. When an issue was brought up, I said it's important that this is done, because it lets us know if he has to go to the hospital....the nurse in front of my dad looked me in the eye and said he is a DNR...we would never call the hospital for him. This place truly disgusts me. On top of this, we were private pay, we paid this place over $6000 the day he went in, they owe us $4664 and 4 months later they avoid my calls and haven't returned my dads money, he died 3 months ago. It is DISGUSTING the way these people behave and trust me it starts at the top, Jay Nowlin is a disgrace, my heart aches for any elderly person that doesn't have family to speak up for them.

  • Barb East
    ★★★★★ 5 years ago

    hard to give this place a star....there are a couple of people that do a good job.....they have a great rehab team but how long will that last? I'm not likely the only person looking for a better location .

  • Marie Otto
    ★★★★★ 2 years ago

    The staff here is so sweet and caring! Very clean facility.

  • Kevin Reitz Angela Pedigo
    ★★★★★ 2 years ago

About Diversicare Of Providence

General Information

Legal Business NameDaviess County Hospital
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 12, 1999 (20 years)
Capacity158
Residents113
Percent Occupied72%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsBoth
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Diversicare Of Providence

Diversicare Of Providence was reviewed by Medicare to have a rating of 4 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 14, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

May 2, 2017 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaint+InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
BSomePotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Diversicare Of Providence require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 50min
2hr 25min
ReportedExpected
CNA
1hr 20min
40min
ReportedExpected
LPN
40min
1hr 5min
ReportedExpected
RN
3hr 50min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

99.1%
87.0%
87.0%
87.0%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
96.0%
96.8%
97.8%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
51.2%
59.0%
55.6%
56.4%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.8%
21.3%
20.9%
18.5%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.4%
16.9%
17.8%
17.9%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
15.0%
17.5%
19.6%
22.1%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
18.2%
23.9%
17.1%
20.3%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
9.8%
14.3%
14.0%
13.5%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
4.0%
5.2%
3.1%
5.3%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
3.8%
1.3%
0.0%
2.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
3.1%
3.5%
3.8%
0.0%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
3.9%
5.1%
0.0%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
1.0%
5.1%
4.2%
5.6%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
1.0%
0.8%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.5%
89.1%
96.5%
95.2%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.6%
89.1%
89.1%
89.1%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.7%
64.9%
68.6%
77.3%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
9.4%
6.3%
3.1%
1.2%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
1.3%
1.0%
2.4%
1.9%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.4%
0.0%
0.3%
0.3%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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