Glen Oaks Health Campus
Reviews
Overall Rating 4.8 / 5.0 ★★★★★
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Sarah Davis★★★★★ 3 months agoGlen Oaks is a country club like healthcare setting. The building is clean and beautiful. The staff is always friendly and seem to love their jobs! It is great that this health center offers many levels of senior care such as skilled nursing, assisted living, AND memory care. I highly recommend considering Glen Oaks for a loved one or for yourself!
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bobbie jo adams★★★★★ 3 months agoI have had the pleasure of working here along side of the awesome Life Enrichment Staff a few times. I highly recommend this campus as the staff are caring!They have plenty of wonderful activities to engage your loved one and the food is superb!
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william wagner★★★★★ 4 months agoGlen Oaks is clean, but the rooms are horribly small, especially the non private rooms. The heating system in each individual room is controlled by the resident closest to the outside window, instead of a centrally located thermostat, which can make conditions uncomfortable for the other resident.
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Nick Joshi★★★★★ a year agoThis facility is very clean & tidy! People (staff nurses / administrative / non-clinical staff) are always welcoming and have a smile on their face. The Therapy / Rehab Dept. It Is the best in the town of New Castle!! #BestInNewCastle I highly recommend if you or your family/friends need any nursing / rehab services, this is the place to be!
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kilyssah★★★★★ 2 months agoBeautiful facility, with an incredible staff!
About Glen Oaks Health Campus
General Information
| Legal Business Name | Henry County Memorial Hospital |
| Ownership Type | Government - City/County |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | October 11, 2006 (12 years) |
| Capacity | 68 |
| Residents | 55 |
| Percent Occupied | 81% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Glen Oaks Health Campus
Glen Oaks Health Campus was reviewed by Medicare to have a rating of 4 out of 5 stars.
About Medicare Ratings | Overall Rating |
 | Health Inspections Rating |
 | Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Indiana Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
August 25, 2016 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| E | Some | Potential for Harm | Health Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| D | Few | Potential for Harm | Health Inspection | Ensure residents maintain acceptable nutritional status. |
| D | Few | Potential for Harm | Health Inspection | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| D | Few | Potential for Harm | Health Inspection | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
| D | Few | Potential for Harm | Health Inspection | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
| D | Few | Potential for Harm | Health Inspection | Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. |
| D | Few | Potential for Harm | Health Inspection | Reasonably accommodate the needs and preferences of each resident. |
| D | Few | Potential for Harm | Health Inspection | Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| D | Few | Potential for Harm | Health Inspection | 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. |
June 11, 2015 - 3 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| D | Few | Potential for Harm | Health Inspection | Keep accurate, complete and organized clinical records on each resident that meet professional standards. |
| D | Few | Potential for Harm | Health Inspection | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| D | Few | Potential for Harm | Health Inspection | Provide necessary care and services to maintain or improve the highest well being of each resident . |
| D | Few | Potential for Harm | Health Inspection | Allow residents the right to participate in the planning or revision of care and treatment. |
| D | Few | Potential for Harm | Health Inspection | Ensure that residents are fully informed and understand their health status, care and treatments. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Glen Oaks Health Campus require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 1hr 55min | 2hr 40min |
| Reported | Expected |
| CNA | |
| 45min | 40min |
| Reported | Expected |
| LPN | |
| 1hr 10min | 1hr 15min |
| Reported | Expected |
| RN | |
| 3hr 55min | 4hr 35min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 50min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 94.9% | 97.3% | 97.3% | 97.3% | 94.2% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 86.5% | 87.5% | 94.4% | 100.0% | 92.8% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| - | - | - | - | 51.5% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 16.7% | 15.4% | 31.2% | 27.3% | 22.1% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 5.6% | 13.2% | 11.5% | 18.4% | 17.2% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 13.5% | 12.5% | 20.0% | 20.6% | 15.4% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 20.0% | 19.2% | 6.2% | 12.1% | 16.3% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 13.5% | 6.2% | 5.7% | 0.0% | 7.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 3.6% | 0.0% | 2.9% | 3.0% | 5.8% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 3.5% | 5.0% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 3.3% | 8.3% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 3.1% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 5.4% | 6.2% | 11.1% | 11.4% | 3.7% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 1.5% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 0.3% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
Quality Measures for Short Stay Residents
| 89.7% | 96.6% | 94.3% | 92.7% | 81.8% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 91.3% | 94.9% | 94.9% | 94.9% | 80.5% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 60.7% | 71.3% | 78.1% | 74.1% | 66.2% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 18.5% | 22.4% | 18.0% | 25.9% | 13.4% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 1.3% | 0.0% | 0.0% | 0.0% | 2.1% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 1.6% | 2.1% | 0.7% | 0.7% | 1.1% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
