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Riverview Tcu

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Margaret Potter
    ★★★★★ a week ago

    I don't know how I had such an amazing experience after reading some of these. I don't know what they had wrong but I do know me. I was there for the entire week.I have never been treated better.The staff,very caring kind,compassionate.and above all else always totally professional. My team of care givers from respiratory therapy were amazing through treatments.teaching techniques to make for after care easier.Guidance with many suggestions. My team of physicians came daily,made exams explained every matter at length,and follow up appointments for after care. The housekeepers came daily.mopped changed trash,freash linens,towels,gowns,check on personal toiletries,nothing left undone. The meals was just like hotel room service on call at your pace and your special needs if any. Always delivered promptly with caring smiling happy staff.always waiting to make sure you received everything.also if you forget to order a particular item that was ordered for you,they so ill ask if you're cancelling the order or did you leave it off accidently.wow.... There's absolutely nothing short of lacking in my stay.I cannot say enough about the staff here.Totally 100% off the chart. Keep up the good work.From one who was scared to even stop there because of the negative reviews,to one who's committed to this one for life. Again can't thank each of you enough.

  • Andrew Pierson
    ★★★★★ a month ago

    Two of our three children were born here. Great experience with both. Billing department needs some scrutiny. I asked for an itemized bill and found two separate charges for two separate I.V. sticks and subsequent meds. The problem is there was only one actual I.V. stick. When I asked the billing department about it, they replied "Oh yeah, that is standard. Don't worry, your insurance covers all of it."

  • Faith HOVEE
    ★★★★★ in the last week

    My good friend had to go to the emergency room twice for vomiting and other unpleasant symptoms. Both times they gave her iv fluids and nausea meds, then sent her home. Not doing tests to see what was causing the problem. Not cool. I dont recommend going there if you need medical help.

  • Alan Muey
    ★★★★★ 5 months ago

    Called to get a follow up from the ER since I couldn't get into my family doctor. The lady took the time to call my doctors office and get me in sooner than before. I highly appreciate the time and effort to get me what I needed. Thanks Riverview! Will be referring my friends to your great care and I hope I can get a doctor in your network soon!

  • K.B. Laugheed
    ★★★★★ 2 months ago

    They charged me over $500 for labwork they'd advertised on their website for $70. Their explanation? The lower price was for walk-in patients without a labwork order from their doctor. Can we pretend I just walked in and didn't have a doctor's order? No. Will I ever go to Riverview for labwork again? No. Labcorp will do the same test for $15.

About Riverview Tcu

General Information

Legal Business NameRiverview Hospital
Ownership TypeGovernment - County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareOctober 26, 1999 (18 years)
Capacity25
Residents8
Percent Occupied32%
Program ParticipationMedicare
Resident And Family CouncilsNone
In HospitalYes
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Riverview Tcu

Riverview Tcu
was reviewed by Medicare to have a rating of 4 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Riverview Tcu require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 35min
2hr 50min
ReportedExpected
CNA
5hr 35min
1hr 5min
ReportedExpected
LPN
2hr 45min
2hr 10min
ReportedExpected
RN
11hr 50min
6hr 5min
ReportedExpected
Total Nursing

This facility also provides approximately 11hr 15min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
93.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
-
22.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
-
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
-
15.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
-
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
-
6.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
-
7.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
-
6.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
-
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
-
3.9%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
-
3.6%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
-
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
-
0.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

99.4%
99.3%
99.2%
98.5%
81.1%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.4%
89.2%
89.2%
89.2%
80.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
62.7%
63.3%
53.9%
45.0%
63.3%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who made improvements in function
47.7%
45.1%
41.2%
39.8%
15.7%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who self-report moderate to severe pain
1.9%
1.1%
1.2%
0.0%
2.2%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents who newly received an antipsychotic medication
1.3%
6.3%
5.5%
2.9%
1.5%
Q4 2015Q1 2016Q2 2016Q3 2016IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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