Riverwalk Village
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★
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Emma Smith★★★★★ 7 months agoFrom my personal experience with family and a stranger...avoid if possible. We know that nursing homes and hospice centers are where you go for the end of the road in most cases. And they treat their patients like a number. If you don't believe me go inside and walk around. Recently i found one of their patients outside of a outpatient surgery center. They had been outside in 95 degree heat alone and with no water for over an hour. River walk had been contacted twice by the center. The pick up never showed up. I called when i realized that he had been out there for so long. They said we're working on it and hung up. It wasn't until 30 more minutes of waiting with him they finally decided to show up. Had i not noticed, who knows how long it would have been until the showed up. My personal experience with my father in law was scary as well. Had we known what kind of place they're running we would have looked other places.
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Michael Jardina★★★★★ 3 months agoThey are taking good care of my mother
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Ashley B★★★★★ 10 months agoThe people are friendly, and it's a great work environment, too.
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Nikki Goodwin★★★★★ a year agoThere is so much caring and love for their residents. Staff are very friendly and inviting.
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Katherine Ott★★★★★ 4 months ago
About Riverwalk Village
General Information
| Legal Business Name | The Health And Hospital Corporation Of Marion County |
| Ownership Type | Government - City/County |
| Changed Ownership In The Last 12 Months | No |
| First Accepted Medicare | December 17, 1969 () |
| Capacity | 169 |
| Residents | 136 |
| Percent Occupied | 80% |
| Program Participation | Medicare And Medicaid |
| Resident And Family Councils | Resident |
| In Hospital | No |
| Continuing Care Retirement Community | No |
| Special Focus Facility | No |
| Auto Sprinkler System In Required Areas | Yes |
Ratings for Riverwalk Village
Riverwalk Village was reviewed by Medicare to have a rating of 4 out of 5 stars.
About Medicare Ratings | Overall Rating |
 | Health Inspections Rating |
 | Quality Measures Rating |
| Staff Rating |
| RN Staff Rating |
Overall Ratings of Indiana Nursing Homes
Fines, Complaints, and Inspection Problems in the Past 3 Years 
Compare The Number of Problems
Types of Problems at Nursing Homes
Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.
| Residents Affected | |||
| Severity of the Deficiency | Few | Some | Many |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
October 3, 2017 - 17 months ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| E | Some | Potential for Harm | Health Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| D | Few | Potential for Harm | Health Inspection | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| D | Few | Potential for Harm | Health Inspection | Conduct initial and periodic assessments of each resident's functional capacity. |
| D | Few | Potential for Harm | Health Inspection | Provide housekeeping and maintenance services. |
October 19, 2016 - 2 years ago
| Residents Affected | Severity | Source/Type | Description | |
|---|---|---|---|---|
| F | Many | Potential for Harm | Health Inspection | Store, cook, and serve food in a safe and clean way. |
| E | Some | Potential for Harm | Health Inspection | Have a program that investigates, controls and keeps infection from spreading. |
| E | Some | Potential for Harm | Health Inspection | Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. |
| D | Few | Potential for Harm | Health Inspection | Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse. |
| D | Few | Potential for Harm | Health Inspection | Provide activities to meet the interests and needs of each resident. |
| D | Few | Potential for Harm | Health Inspection | Allow residents the right to participate in the planning or revision of care and treatment. |
| D | Few | Potential for Harm | Health Inspection | Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. |
| D | Few | Potential for Harm | Health Inspection | Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. |
| D | Few | Potential for Harm | Health Inspection | Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. |
Staffing Levels Per Resident per Day
Medicare determines the expected staffing time per resident per day depending on level of care the residents of Riverwalk Village require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.
| 2hr 5min | 2hr 35min |
| Reported | Expected |
| CNA | |
| 1hr 10min | 45min |
| Reported | Expected |
| LPN | |
| 45min | 1hr 20min |
| Reported | Expected |
| RN | |
| 3hr 60min | 4hr 40min |
| Reported | Expected |
| Total Nursing | |
This facility also provides approximately 35min per resident per WEEK of physical therapist time.
Quality Measures for Long Stay Residents
| 99.3% | 99.3% | 99.3% | 99.3% | 94.2% | 94.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 100.0% | 100.0% | 100.0% | 100.0% | 92.8% | 94.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 32.5% | 36.8% | 46.9% | 38.3% | 51.5% | 47.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 14.0% | 13.2% | 15.4% | 15.1% | 22.1% | 22.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 12.2% | 9.1% | 7.1% | 8.1% | 17.2% | 18.2% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 21.6% | 20.0% | 22.7% | 18.9% | 15.4% | 15.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 27.4% | 22.4% | 10.0% | 15.7% | 16.3% | 15.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 8.5% | 7.0% | 10.0% | 10.6% | 7.8% | 7.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 1.7% | 3.4% | 2.9% | 3.2% | 5.8% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 1.2% | 0.0% | 1.1% | 4.5% | 5.0% | 5.6% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 25.4% | 23.3% | 15.0% | 11.3% | 8.3% | 4.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 1.6% | 0.0% | 0.0% | 0.0% | 3.1% | 3.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 2.3% | 4.7% | 6.5% | 4.8% | 3.7% | 3.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.6% | 2.0% | 1.4% | 0.0% | 1.5% | 1.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.8% | 0.8% | 0.8% | 0.8% | 0.3% | 0.4% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
Quality Measures for Short Stay Residents
| 100.0% | 96.3% | 90.7% | 90.8% | 81.8% | 83.1% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 97.8% | 93.7% | 93.7% | 93.7% | 80.5% | 81.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 46.3% | 57.2% | - | - | 66.2% | 67.5% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 10.7% | 13.6% | 8.0% | 3.4% | 13.4% | 13.7% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 2.6% | 3.8% | 4.2% | 2.1% | 2.0% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
| 0.0% | 0.0% | 0.0% | 0.0% | 1.1% | 0.9% |
| Q4 2016 | Q1 2017 | Q2 2017 | Q3 2017 | IN | U.S. |
