Riverwalk Village

Better think twice before you put a loved one in this place! My 100 year old dad was in there after a broken hip. Sure wish we would have had more time to check out other facilities. He also has dementia. They let him fall 3 times, which we were only notified one of the times. He had fallen one morning & I got a call around 10:00 PM that night! He had a bruised arm when I went in that next day. He always had on someone else's clothes that were way to long which is why he fell out of wheel chair. His name were in his clothes, but were always lost. They lost new set of hearing aids he had just got, then ran the extra set thru laundry. Was reported to social worker & said they would be replaced. Well later on after 3 months they would never return my calls about hearing aids. Met with the man who runs facility, but we were denied any new hearing aids which says in their policy that they have to replace any that had been lost or damaged. Dad was coughing really bad they said he was fine. They let him lay in wet diaper. He had pneumonia, a Uti, & a bed sore which we did not know about until we moved him to a much better facility. This all happened in their memory care unit which floor was very dirty. Thank god hes him a 5 star place now. Hes 101 now. He wouldn't still be here today if he had not of been moved.

From my personal experience with family and a stranger...avoid if possible. We know that nursing homes and hospice centers are where you go for the end of the road in most cases. And they treat their patients like a number. If you don't believe me go inside and walk around. Recently i found one of their patients outside of a outpatient surgery center. They had been outside in 95 degree heat alone and with no water for over an hour. River walk had been contacted twice by the center. The pick up never showed up. I called when i realized that he had been out there for so long. They said we're working on it and hung up. It wasn't until 30 more minutes of waiting with him they finally decided to show up. Had i not noticed, who knows how long it would have been until the showed up. My personal experience with my father in law was scary as well. Had we known what kind of place they're running we would have looked other places.

They are taking good care of my mother

The people are friendly, and it's a great work environment, too.

There is so much caring and love for their residents. Staff are very friendly and inviting.