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Rawlins House Health & Living Community

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Reviews
Overall Rating 2.4 / 5.0 ★★★★★

  • Christy Bowman
    ★★★★★ 6 months ago

    I wish I didn't even have to give them a one star! My mom about died in their care. I moved her to another facility who take wonderful care of her. Very under staffed. I told them for 3 weeks something was wrong with mom. Finally I had her sent to the hospital due to her being half dead. The nurse asked me not to take her to hospital. I wouldn't recommend.

  • linda dewing
    ★★★★★ 9 months ago

    This place sux I was admitted due to an amputation and couldn't be on my own I took pain pill at 11am from the hospital then taking to rawlins by ambulance didn't get pain pill till 5am sat in pain was given Tylenol then waited 3 1/2 hrs USE THE bathroom but could hear nurses in the hall talking and joking so finally called my friend to take me out of there and to find another facility

  • Koreena Birdwell
    ★★★★★ a year ago

    They dont feed my grandmother. She can no longer use her hands and they know this. She fell two weeks ago and the EMT literally said it was a fire trap due to the over crowding. They know how to follow the law. They just chose not to. They don't care. Unfortunately if you dont have money, this is where the state sends your loved ones. Please look for other options. My grandmother is also deaf and no one there signs or even writes to her. If They have time to be on their phones and lay on the beds then they have time to write on a piece of paper to ask my grandmother if she is okay or hungry. Literally makes me sick and my family visit every day for hours. Please chose wisely.

  • Amie Dobson
    ★★★★★ 5 years ago

    I worked at the Rawlins House for a little over two months. In my time there I heard and seen it all.The nursing staff is very understaffed due to budget so residents did not receive the proper care. The turn around rate for the nursing staff was huge due to they do not pay any of their employees well enough except administrative staff. I always walked by and heard staff talking crap about patients and I could hear it so I know residents and their families could. The administrator is amazing but none of the other staff is. My opinion, I would never bring my parents or grandparents to this facility.

  • A Google User
    ★★★★★ 7 years ago

    I came into this facility for the first time on 9/20 and I was amazed by the kind, warm and open welcome I received. I was waiting for an appointment, and as I did so I was greeted by multiple smiling faces as the Rawlins House employees asked if they could do anything to assist me. I then took a tour of the Rawlins House and Fall Creek Campus. I made sure to look at the faces of the residents and staff as I was walking around. They were happy faces and seemed to be very well taken care of - it was refreshing. Not only that, but I was also pleasantly surprised by the fact that the building was very clean and smelled good! After my tour and assessment of this haeven, I am certain that when my loved one needs more care that I can give, the professionals at Rawlins House and Fall Creek will provide amazing care.

About Rawlins House Health & Living Community

General Information

Legal Business NameRiverview Hospital
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 4, 1990 (28 years)
Capacity110
Residents90
Percent Occupied82%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Rawlins House Health & Living Community

Rawlins House Health & Living Community was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 24, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

July 19, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .

March 31, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
KSomeImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
KSomeImmediate JeopardyComplaintLet residents refuse treatment, refuse to take part in an experiment, or formulate advance directives.

March 16, 2017 - 14 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.

October 7, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$10,135 fine
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

June 8, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

September 22, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Rawlins House Health & Living Community require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 30min
ReportedExpected
CNA
55min
35min
ReportedExpected
LPN
1hr 5min
1hr 5min
ReportedExpected
RN
4hr 20min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

97.5%
89.9%
89.9%
89.9%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
97.1%
97.2%
100.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
65.2%
74.3%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
17.2%
14.5%
13.0%
16.7%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
23.8%
26.5%
30.2%
10.1%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
10.5%
12.9%
12.7%
12.0%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
12.9%
21.0%
14.5%
8.5%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
11.8%
18.6%
11.1%
3.9%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
3.8%
5.6%
3.6%
1.8%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
1.5%
0.0%
0.0%
2.3%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
1.6%
1.6%
6.3%
5.6%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
3.9%
2.9%
5.6%
3.9%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

66.7%
91.5%
95.2%
95.3%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.7%
94.5%
94.5%
94.5%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
49.5%
53.8%
54.1%
58.7%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
10.4%
15.3%
15.1%
9.2%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
2.1%
2.2%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.5%
0.0%
0.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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