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Miller's Merry Manor

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. Portage Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.9 / 5.0 ★★★★★

  • Barbara Blake
    ★★★★★ a month ago

    I would give them 0 stars. They kicked 97 year old Grandma out of the nursing home. Be careful who you put in....only the best will make it here!!

  • Nancy Wlnkiewicz
    ★★★★★ 2 months ago

    My husband had a car accident and was a quadriplegic. He got a very bad bedsore and needed a wound vac. I researched many nursing homes for wound care. I picked Miller Merry Manor because they claimed to have a fulltime wound nurse and doctor on staff. After 2 weeks of being there I kept asking when the doctor would visit my husband. I always got excuses as to why and when my husband would be seen. I came to visit my husband everyday after work and would see the wound vac off but the sponge still in the wound. Finally after 3 weeks I was told by the director that the wound doctor refused to see my husband because he came into the The facility with the wound. My response was, so the doctor will only see patients that get bedsores at your facility! They were not happy with my comment. They ended up calling an ambulance to take my husband to a wound clinic where we were told he now has MRSA in the wound and it ate part of his tailbone away. He was transferred right to the hospital and put in ICU! I wouldn't leave a goldfish at Miller Merry Manor to take care of! Worst place on earth. They even stuck me with the ambulance bill, even though we had to go to the wound clinic because the doctor they advertised about their great wound care!

  • Iman C
    ★★★★★ a year ago

    My mother has had horrible experiences with nursing homes. This nursing home is the only one that I would trust for my mom to go to for respite care. My mom is total care and bed bound. Although communication may fall thru from time to time, I will say they do a great job with making sure she is changed and her skin doesn't break down. I'm satisfied with the care given here.

  • Barb Batey
    ★★★★★ 3 years ago

    My father has been staying here for 3 years now. He loves it. I visit atleast 3 times a week. The people there are wonderful. Sometimes they are short staffed in the evenings but even then all patients are taken care of very well. The staff sincerely care about the residents and you just don't get that everywhere. The activities director is awesome. She takes the residents out as much as she can. I am always recommending Portage Millers Merry Manor.

  • Gwen Hickey
    ★★★★★ a year ago

    I have tried for months to get my $158 refund from this organization. Lots of promises no refund check. Don't do business with these people they will hold your money hoping you give up and let them keep it. Disgusting.

About Miller's Merry Manor

General Information

Legal Business NameJohnson Memorial Hospital
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJune 18, 1987 (32 years)
Capacity66
Residents46
Percent Occupied70%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Miller's Merry Manor

Miller's Merry Manor was reviewed by Medicare to have a rating of 5 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

January 6, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionGive or get specialized rehabilitative services per the patient's assessment or plan of care.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
BSomePotential for Minimal HarmComplaint+InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

July 12, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Miller's Merry Manor require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 40min
ReportedExpected
CNA
1hr 10min
40min
ReportedExpected
LPN
1hr
1hr 5min
ReportedExpected
RN
4hr 15min
4hr 25min
ReportedExpected
Total Nursing

This facility also provides approximately 10min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.6%
97.8%
97.8%
97.8%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
100.0%
100.0%
100.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
7.7%
15.8%
17.9%
17.9%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
3.6%
14.0%
4.2%
6.7%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
16.7%
14.3%
12.2%
12.2%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
2.6%
15.8%
5.1%
7.7%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
0.0%
0.0%
2.6%
0.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
8.8%
15.8%
12.5%
5.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
2.0%
8.1%
2.1%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
2.4%
0.0%
2.6%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
0.0%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
0.0%
0.0%
4.8%
4.8%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.0%
0.0%
0.0%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

86.9%
85.9%
90.1%
92.2%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.4%
87.9%
87.9%
87.9%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
55.5%
56.3%
65.0%
55.7%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
13.5%
16.9%
20.2%
18.6%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
1.2%
3.9%
2.4%
0.0%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
2.3%
3.9%
2.2%
2.0%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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