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Southwood Healthcare Center

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. Terre Haute Skilled Nursing Home Facilities
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Reviews
Overall Rating 1.8 / 5.0 ★★★★★

  • Laura Froman
    ★★★★★ a month ago

    Do NOT let your worst enemy stay here. It is public record they have a history of their employees abusing residents. On more than one occasion. They screamed at my grandpa, let him fall and claimed no one was there to see it, and he also caught SCABIES while there! This place is a disgusting and neglectful dump.

  • Madison Sanders
    ★★★★★ 3 months ago

    Do not send your loved ones here. They do not care about their wellbeing. Staff is uneducated and they leave residents in their room, and do not tend to their needs. They said my father could not have anything to drink due to a failed swallow test DAYS prior, or get an IV due to it being too difficult for them to do. He was dying of dehydration and I immediately had him transferred to the hospital where he was able to drink and also get an IV successfully. Most staff members seemed as if they were on some serious drugs. This place needs evaluated and potentially shut down.

  • craiggnikki schofield
    ★★★★★ 2 months ago

    This place caused the death of my mother $he was there for rehab . and when i went to visit her she was laying in a dark room with the windows closed and they kept her door closed they did nothing to help her. Then when her insurance was running out the wanted to kick her to the curb and before we could find somewhere to help her one of their nurses decided to switch her pain patcj with a nicotine patch which mixed with her health issues caused her to have a hearth attack . ... So if you love your familt member dont send them to this death camp ....

  • Jason Bohan
    ★★★★★ a year ago

    Not attentive to patients needs. Frequently 3 or 4 cnas/nurses just stand behind nursing desk to gossip and eat. Never learned my fathers information or care needs after 3 weeks. Never learned my role in his care. I had to explain who i was and what he was there for to each attendant. They treated him like a hospice patient instead of a rehab patient as he was admitted. Left a tray of food and collected it later instead of encouraging him to eat, just assumed he was purposely starving himself. They had no idea that he had a poa and that it was me so explained that if he didnt want to eat, that was his choice until he lost all cognizance, then the Dr could file to be his POA. They were letting my father starve instead of addressing his needs and meeting them.

  • Baheriah Riah
    ★★★★★ 2 years ago

About Southwood Healthcare Center

General Information

Legal Business NameHancock Regional Hospital
Ownership TypeGovernment - City/County
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMarch 15, 1993 (25 years)
Capacity121
Residents95
Percent Occupied79%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Southwood Healthcare Center

Southwood Healthcare Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

May 15, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 23, 2017 - 18 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintProvide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

August 10, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

April 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that residents are safe from serious medication errors.

February 26, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$28,633 fine
KSomeImmediate JeopardyComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
JFewImmediate JeopardyComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
JFewImmediate JeopardyComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
DFewPotential for HarmComplaint+InspectionDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

November 5, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Southwood Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 25min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
30min
1hr 5min
ReportedExpected
RN
3hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.8%
97.8%
97.8%
97.8%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
46.3%
46.5%
47.6%
48.2%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
61.4%
47.6%
53.8%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
20.2%
23.7%
22.7%
19.2%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
8.7%
21.7%
14.6%
20.3%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
21.4%
25.0%
21.3%
22.1%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
15.6%
12.2%
15.1%
14.7%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
10.0%
3.6%
4.8%
2.4%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
6.5%
5.2%
7.1%
1.7%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
0.9%
1.0%
0.0%
3.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
2.2%
2.6%
1.3%
0.0%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
0.0%
1.2%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
2.1%
1.2%
1.2%
1.2%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
2.3%
1.7%
3.5%
1.7%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

12.8%
12.0%
34.3%
54.8%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.7%
22.8%
22.1%
22.1%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
51.8%
60.7%
61.8%
67.8%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
10.1%
8.1%
7.8%
14.3%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
4.0%
3.6%
3.9%
4.3%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.7%
0.9%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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