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Life Care Center Of The Willows

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. Valparaiso Skilled Nursing Home Facilities
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Reviews
Overall Rating 4.8 / 5.0 ★★★★★

  • Laurie Zande
    ★★★★★ a month ago

    People are friendly and do great care. All of the departments work hard to make sure your needs are met and offer great care as a team. The food is good for the most part and activities keep each of us real busy and there is always something to do for everyone. Lana Castro

  • james tamulevicz
    ★★★★★ a week ago

    My mom whom suffered a stroke in July of 18 is currently a resident. She has dementia, residual stroke damage in addition to issues from lifestyle choices. I am an only child, my father has been deceased for 15 yrs. If it was not for East Wing Nurses, Hanilee, Jenny, Carrie & Maria I would not be able to function even at the current level which, is less than 100%. They always answer my questions, talk me off the ledge that this life altering event has placed me on. They are not just "Nurses" they are counsellors, confidantes, the glue that holds it all together. They have a true compassion for their patients & the families. It's not an easy job. I may not say it enough but, I appreciate everything they do for myself & my mother on a daily basis. They are the reason why the machine runs. It's not about pushing a pencil or dollar/cents. Its about patient quality of care. Thank you ladies!! You mean the world to me & I am able to sleep at night knowing my mother is in your care. Kindest Regards & Greatest Appreciation, Traci Sullivan-Tamulevicz

  • Bernice Gross
    ★★★★★ 2 months ago

    I am a resident of the Willows. I am happy at the Willows. All of the nurses and cna's make sure you are well taken care of. All of the staff are wonderful here. Everyone makes sure you are comfortable, which I am very comfortable here. Everyone treats you as if you were their own family. I've been here 3 years and I couldn't think of a better place to call "home."

  • Bryan House
    ★★★★★ a month ago

    The staff was very friendly and helpful. Everyone takes time to know you. For the 5 years I have been here it is very good. Kerry Strong

  • Wes Carroll
    ★★★★★ a year ago

    A relative of mine has been at The Willows for several years. In that time I've experienced a caring staff working hard to keep their residents not only safe, but more active, healthier, and happier. I've also seen several initiatives aimed at "improving their game" in general, which is always really encouraging. I especially appreciate their recent efforts to more systematically communicate with the family members trying to help from far away. Keep up the great work, LCCW, and thank you!

About Life Care Center Of The Willows

General Information

Legal Business NameConsolidated Resources Health Care Fund I, L.P.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 15, 1974 (45 years)
Capacity100
Residents68
Percent Occupied68%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Life Care Center Of The Willows

Life Care Center Of The Willows was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

April 12, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

December 2, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

August 16, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

October 19, 2015 - 4 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$5,688 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Life Care Center Of The Willows require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 5min
2hr 30min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
45min
1hr 5min
ReportedExpected
RN
3hr 20min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 60min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.4%
100.0%
100.0%
100.0%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
96.9%
96.7%
100.0%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.8%
46.2%
44.0%
29.6%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
25.0%
23.0%
23.3%
28.1%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
18.3%
22.7%
23.9%
27.2%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
10.9%
11.3%
12.3%
7.3%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
12.7%
5.0%
8.5%
14.0%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
6.1%
1.6%
1.7%
0.0%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
9.8%
10.9%
7.7%
0.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
3.7%
3.3%
2.2%
3.2%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
1.6%
0.0%
0.0%
0.0%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
9.1%
1.6%
0.0%
1.8%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
3.0%
3.1%
0.0%
5.2%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
2.8%
3.9%
2.5%
2.8%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

82.4%
82.1%
73.7%
80.6%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.5%
71.8%
71.8%
71.8%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
11.5%
19.2%
12.0%
7.7%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
-
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
5.7%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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