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Hammond-Whiting Care Center

  1. Skilled Nursing Home Facilities
  2. Indiana
  3. Whiting Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Veronica Kourtis
    ★★★★★ 3 months ago

    Absolutely terrible facility! The pictures on this website are very deceiving, not to mention the positive reviews. Not unclean and workers are friendly? I completely disagree with that review, this place is filthy. Perhaps it might be because they neglect their residents and leave them there for hours without changing their diapers. My uncle was taken there to receive "physical therapy" and little did he know that this place was going to be this terrible. After staying at the facility for a few hours he was ready to go home. The staff tried their best to come up with every excuse as to why he should stay. We arranged to pick him up the following morning and we were told that the social worker was going to contact us after 9am to let us know when she had his medication and discharge papers ready so that he could leave. We waited until 12:30pm and we still had not received a call from the social worker. Instead I had to call various times to try to get in touch with her. My uncle was placed in a wheelchair outside of the nurses station for 6 hours with a soiled diaper. He had told the CNA that he wanted to be taken to bathroom and every time he asked her or anyone else around there they gave him a different excuse. The social worker finally reached out to tell us after the many attempts of us trying to reach her and she told us that we could pick him up and told us that his discharge papers were ready. Once we arrived, we found him slouched over in a wheelchair with a soiled diaper and pants completely drenched for a total of 6 hours.There was absolutely no excuse for this and I find this to be totally unacceptable! Overall, I found this facility to be very disturbing and I would not recommend anyone to bring there loved ones there.

  • Mel Allen
    ★★★★★ 2 months ago

    I came to check out this small rehab for family options. I feel terribly sorry for the nurses that are passing medicine. Management is sitting in the office about 4 or 5 laughing carrying on. Mean while the staff on floor is running back and forth trying their best to meet the needs of the occupants. 1 nurse on a unit. I counted 28 people in that unit. I seen everyone including the "mangers" tell the nurse who is already up to her neck in work trying to give medicines bark this one needs go bathroom take them. I had to ask myself are you not a healthcare worker? Take them yourself. Horrible horrible managers. They work them so lack of staff dont blame the nurses and the nurse helpers. it is the managers in that office laughing instead of out on that floor helping as they should be.

  • Skylar Adele
    ★★★★★ a month ago

    Need a new perspective and effort on management in this building.

  • Samantha Villareal
    ★★★★★ a month ago

    Awful attitudes with manager's. Ridiculous. Not hardly any staff.

  • Nancy Coleman
    ★★★★★ 9 months ago

    Awesome facility. Staff cares about the residents and does a terrific job.

About Hammond-Whiting Care Center

General Information

Legal Business NameConsolidated Resources Health Care Fund I, L.P.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 9, 1991 (27 years)
Capacity80
Residents69
Percent Occupied86%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Hammond-Whiting Care Center

Hammond-Whiting Care Center was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Indiana Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

November 6, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.

May 19, 2017 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$8,775 fine
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.

March 16, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaintGive residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProtect each resident from mistreatment, neglect and misappropriation of personal property.

September 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

April 18, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionGive proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionReasonably accommodate the needs and preferences of each resident.

January 6, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmComplaintImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

July 16, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmHealth InspectionEnsure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.
DFewPotential for HarmHealth InspectionProvide care by qualified persons according to each resident's written plan of care.
DFewPotential for HarmHealth InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
BSomePotential for Minimal HarmHealth InspectionMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

January 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$14,918 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Hammond-Whiting Care Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 15min
2hr 45min
ReportedExpected
CNA
30min
45min
ReportedExpected
LPN
45min
1hr 15min
ReportedExpected
RN
3hr 30min
4hr 40min
ReportedExpected
Total Nursing

This facility also provides approximately 1hr 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

74.6%
87.7%
87.7%
87.7%
94.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
90.2%
91.7%
91.4%
94.8%
92.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
72.4%
84.0%
89.7%
84.8%
51.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of low risk long-stay residents who lose control of their bowels or bladder
12.1%
17.9%
19.2%
21.1%
22.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antianxiety or hypnotic medication
27.3%
14.7%
7.8%
23.1%
17.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose ability to move independently worsened
11.7%
8.5%
6.9%
8.8%
15.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who received an antipsychotic medication
22.4%
7.1%
1.9%
10.9%
16.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents whose need for help with daily activities has increased
4.9%
0.0%
0.0%
1.7%
7.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who lose too much weight
6.8%
6.8%
3.4%
7.0%
5.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
8.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who have depressive symptoms
0.0%
0.0%
1.7%
1.7%
3.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a urinary tract infection
0.0%
1.7%
1.7%
1.7%
3.7%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents experiencing one or more falls with major injury
2.7%
3.1%
3.1%
2.2%
1.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents with a catheter inserted and left in their bladder
1.6%
1.7%
0.0%
0.0%
0.3%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

87.3%
91.8%
81.7%
67.6%
81.8%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.4%
90.4%
90.4%
90.4%
80.5%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
33.2%
32.8%
42.7%
32.2%
66.2%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who made improvements in function
3.8%
1.8%
5.8%
3.9%
13.4%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who self-report moderate to severe pain
1.8%
0.0%
0.0%
4.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents who newly received an antipsychotic medication
0.6%
1.9%
0.0%
2.8%
1.1%
Q4 2016Q1 2017Q2 2017Q3 2017IN
Percentage of short-stay residents with pressure ulcers that are new or worsened



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