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Big Blue Healthcare, Inc, Dba Riverbend Post Acute

  1. Skilled Nursing Home Facilities
  2. Kansas
  3. Kansas City Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.6 / 5.0 ★★★★★

  • Dennis Jones
    ★★★★★ 2 months ago

    When this place was Presbyterian Manor the residents were treared like humans. Now my mother in law can't get her showers. The hall leading to her room smells like urine. She can not transfer from her wheelchair to the toilet without assistance. She pushes the button and waits. And waits. And waits. Until it is too late and she has messed herself. Then she might still sit there in a mess until she is blessed with help. The help spends too much time on their cell phones or out on break smoking or just out on break. It is humiliating and down right disgusting the way they treat the residents.

  • Stephen Franano
    ★★★★★ 3 months ago

    River Bend is a fantastic place for your loved one. The facility is immaculate, food amazing and the staff is highly trained. Aimee is one of the top Directors in Kansas City. 5 stars!

  • Trisha Mausbach
    ★★★★★ a year ago

    The building may be old, but has lots of character and the residents, staff, volunteers, families and friends make up for it in heart! Care is their top priority, not a fancy new building like other facilities. Under the new management, there has been a complete 180 degree turnaround. Those on the leadership team come with a great deal of experience, knowledge, education and passion for what they are doing. I would highly recommend coming to take a tour, and you won't be disappointed, as I was pleasantly surprised! The Admissions team will give you a warm welcome and will have you feeling like part of the family in no time! And the food is remarkable! I have been to other facilities in the area, and residents at other facilities have raved about how amazing the food is at Riverbend and how other facilities can't compete! And the therapy team is like no other! Several families just marvel at how fast their loved ones are progressing and improving just days after the hospital. I would highly recommend checking out Riverbend for your loved one!

  • Aimee Orel
    ★★★★★ a year ago

    Would highly recommend for a loved one! Staff is very accommodating and make you feel at home. Loved the therapy and nursing teams! Administrator is always available for any questions or concerns. Great and much needed addition to KCK!

  • Marcia Waters
    ★★★★★ a year ago

    Nursing and management is a JOKE!! If u need care for a loved one with dementia or Alzheimer's this is NOT the place for them. Any aggressive behavior shown they won't them out even if u have a PRN ordered to be given. They won't give it and want the person taken to hospital. Also, the nurse is not always on the floor due to short staffed so the nurse works 2 areas even with the patients that need watched closer such as my dad. Bad bad situation! Don't go there if u care about your loved ones!!

About Big Blue Healthcare, Inc, Dba Riverbend Post Acute

General Information

Legal Business NameBig Blue Healthcare Inc
Ownership TypeNon Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJuly 1, 1994 (24 years)
Capacity161
Residents91
Percent Occupied57%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Big Blue Healthcare, Inc, Dba Riverbend Post Acute

Big Blue Healthcare, Inc, Dba Riverbend Post Acute was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 21, 2017 - 11 months ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

September 1, 2017 - 12 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmComplaintHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmComplaintEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaintAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
DFewPotential for HarmComplaintProvide housekeeping and maintenance services.
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintHelp and prepare each resident for a safe and easy discharge or transfer from the nursing home.
DFewPotential for HarmComplaintTell the resident or the residents representative in writing how long the nursing home will hold the residents bed in cases of transfer to a hospital or therapeutic leave.
DFewPotential for HarmComplaintEstablish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.

May 22, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$9,725 fine
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 15, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$15,765 fine
JFewImmediate JeopardyComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .

June 15, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 8, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 24, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionEmploy staff that are licensed, certified, or registered in accordance with state laws.
ESomePotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Big Blue Healthcare, Inc, Dba Riverbend Post Acute require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

3hr 20min
2hr 30min
ReportedExpected
CNA
60min
35min
ReportedExpected
LPN
45min
55min
ReportedExpected
RN
5hr
3hr 55min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

54.4%
91.8%
91.8%
91.8%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
79.8%
76.3%
73.3%
80.7%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
53.7%
61.8%
54.5%
53.6%
40.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.2%
31.2%
27.5%
25.7%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
37.2%
27.9%
20.6%
28.2%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents whose ability to move independently worsened
11.3%
15.3%
14.2%
13.4%
19.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who received an antipsychotic medication
31.2%
39.4%
15.8%
21.8%
16.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents whose need for help with daily activities has increased
8.2%
8.1%
9.7%
12.3%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who lose too much weight
4.7%
2.6%
1.2%
3.8%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of high risk long-stay residents with pressure ulcers
3.3%
8.4%
4.9%
7.4%
8.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who self-report moderate to severe pain
3.3%
9.1%
11.8%
4.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who have depressive symptoms
1.0%
4.5%
6.2%
6.1%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents with a urinary tract infection
1.0%
2.6%
5.2%
6.1%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents experiencing one or more falls with major injury
0.7%
0.7%
1.9%
0.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

63.2%
68.0%
69.2%
60.9%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.0%
71.4%
71.4%
71.4%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
70.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
27.8%
-
25.0%
14.6%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
3.8%
7.4%
2.9%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who newly received an antipsychotic medication
3.3%
2.0%
0.0%
1.1%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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