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Delmar Gardens Of Lenexa

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Reviews
Overall Rating 2.5 / 5.0 ★★★★★

  • Blanca Gardea
    ★★★★★ a month ago

    After almost working 4 years at this location. I've decided to go because of so much gossip from different employee's. No evidence! Just pure he said she said. Who ever the manger likes better is who he/she will believe. I did my job correctly, never called in unless I absolutly needed to. Even though this place definetly doesn't value their employees nor their customers. I appreciate the opportunity and will take my skills elsewhere.

  • Dee Boedeker
    ★★★★★ 5 months ago

    When you leave the hospital they arrange transportation for you to their location. However they do not tell you that you will be paying their contracted rate with this company. After I left I received a bill from Delmar Gardens for the 1 1/2 mile trip, the amount was $185. Beware, they do not pay for any transportation.

  • Bob Smith
    ★★★★★ 9 months ago

    My father died at this facility as a result (in my opinion) of the incompetent staff neglecting his care. As others have stated they try to put on a good show during normal visiting hours, and it's probably a fine facility as long as your loved one doesn't need any assistance what so ever. Unfortunately the reality is that this place just doesn't care about the quality of care they provide. My father was here in the alzheimer's unit and needed 24/7 care that we couldn't provide any longer. We reluctantly settled on Delmar Gardens Lenexa. He had a feeding tube and required every bit of food and water to be administered by the staff. He was supposed to get water flushes every several hours throughout the day like a normal person would need to drink water every few hours. Numerous times we would stay all day with him and not once would the staff come to provide water during an entire 8 hour day. When confronted about this I asked to see the notes written down and sure enough the head Nurse Tommy A. provided falsified documents showing water had been provided. Numerous times my father was sent to the emergency room and found to be dehydrated. Coincidence? Hardly. Frequently when I would visit I would find him unchanged from the night before still laying in a soiled brief. The staff would argue with me and refuse to change him when I would request to stay in the room in order to see that they were doing a proper job. At one point we noticed a wet spot on the ceiling. Upon inspection we found mold growing directly above his bed in the ceiling (pictures attached). If ever you are faced with the decision to place your loved one in a facility please take time to do the research and choose somewhere other than Delmar Gardens Lenexa. I now must live my life knowing that my father would likely still be with us had i chose another facility.

  • Jacqueline and Hugh Knefel
    ★★★★★ 3 years ago

    If you want to feel good about the difficult decision to trust your loved one to a care facility, visit Delmar 8 to 5. The halls are filled with smiling staff for window dressing. If you want to see what your loved one will endure, visit after 5 pm. I have 16 pages of notes that I took during my father's six weeks of neglect. I really didn't want to post my notes because there are a couple of very competent caring staff that were very kind to my father. However, I decided to start posting my notes to warn others. I wish someone would have warned me. The most egregious happened when my father was unable stand up after a bowl movement. Three of us carried him to bed. I looked up and I was alone with my father. The staff vanished. My father was in bed, naked from the waist down, door wide open and covered in feces. I cleaned his front side but was scared to turn him alone to clean the back. I covered my father's genitals with a hand towel and waited for the staff to return. After 15 minutes I began looking in the deserted halls. I finally found a lone CNA running frantically room to room trying to care for all the residents. He was appalled that my father was left like this. Together, we finished cleaning him and then dressed him. After that horrific night, I decided to find another facility.

  • Michael Breen
    ★★★★★ 2 years ago

    Not the greatest place to work and or reside. I looked after a lady there and even though the staff were pleasant enough they did not go out of their way to help you.

About Delmar Gardens Of Lenexa

General Information

Legal Business NameDelmar Gardens Of Lenexa Operating, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1981 (37 years)
Capacity250
Residents188
Percent Occupied75%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Delmar Gardens Of Lenexa

Delmar Gardens Of Lenexa was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

July 12, 2017 - 10 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
JFewImmediate JeopardyComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
HSomeActual HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

March 8, 2017 - 15 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$25,924 fine
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

January 23, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionMake sure that a working call system is available in each resident's room or bathroom and bathing area.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
DFewPotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
DFewPotential for HarmComplaint+InspectionEnsure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
DFewPotential for HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

October 14, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$92,584 fine
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
ESomePotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintKeep residents' personal and medical records private and confidential.

July 22, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Payment DenialPayment denial for 9 days
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 9, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintStore, cook, and serve food in a safe and clean way.

June 4, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmComplaint+InspectionProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Delmar Gardens Of Lenexa require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 20min
2hr 15min
ReportedExpected
CNA
40min
35min
ReportedExpected
LPN
25min
45min
ReportedExpected
RN
3hr 20min
3hr 35min
ReportedExpected
Total Nursing

This facility also provides approximately 25min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

92.9%
88.8%
87.9%
87.9%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.7%
97.6%
97.7%
97.2%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
49.3%
47.0%
47.1%
47.8%
40.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
26.4%
29.5%
24.3%
20.5%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
7.9%
17.1%
15.1%
12.9%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents whose ability to move independently worsened
19.0%
24.2%
23.6%
25.9%
19.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who received an antipsychotic medication
6.3%
24.2%
20.4%
9.1%
16.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents whose need for help with daily activities has increased
3.6%
6.5%
3.5%
1.2%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who lose too much weight
3.1%
5.4%
6.9%
4.5%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of high risk long-stay residents with pressure ulcers
1.4%
0.0%
0.0%
0.7%
8.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who self-report moderate to severe pain
5.1%
5.0%
6.7%
10.1%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who have depressive symptoms
3.0%
4.1%
5.2%
7.5%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents with a urinary tract infection
2.9%
4.7%
4.6%
3.4%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
0.6%
1.0%
2.6%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

96.0%
96.7%
95.7%
83.0%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.5%
77.3%
78.6%
78.0%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
21.4%
25.8%
13.3%
3.6%
70.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who made improvements in function
5.7%
15.2%
10.8%
8.3%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who self-report moderate to severe pain
1.6%
0.0%
0.0%
0.0%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.0%
0.0%
1.5%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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