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Pinnacle Ridge Nursing & Rehab Center

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Reviews
Overall Rating 3.2 / 5.0 ★★★★★

  • ★★★★★ 4 weeks ago

    Absolutely the *Worst* nursing facility I have ever seen. If I could give them a negative score, I would. The employees/ administration could care less about the welfare of the residents. It was disturbing how often I would see call lights stay on for an hour plus AND see nurses in the office playing with their cell phones. On several occasions, I found my grandmother laying in soiled clothing and on more than one occasions found out that nursing staff had become verbally abusive with her. When I took my issues to the administrator he did nothing so I contacted the State. I can now sleep well at night knowing my grandmother no longer resides in the horror that is Pinnacle Ridge. PLEASE, PLEASE IF YOU TRULY LOVE YOUR LOVED ONE *DO NOT* SEND THEM TO THIS FACILITY. THEY WILL BE IGNORED, ABUSED AND NOT PROPERLY CARED FOR.

  • ★★★★★ 5 months ago

    I have recently started there with a number of other head departments and am the activity director...I left another facility after eleven years, which was one of the hardest decisions I had to make, but couldn't be happier with the choice. Yes they are under going a number of changes but in my heart I know that all the hard work by everyone that works and lives there will pay off. We have an AMAZING start to a new leadership and given time the turn around with be worth all the effort. I can't wait to continue my role and partnership with everyone there. I also can't believe how amazing the neighbors are and already love them so much they make all days so much brighter.

  • ★★★★★ 3 months ago

    Recently I've been volunteering at this facility starting in January. This is such an eye opening experience. I'm only 15 years old and I love making personal connections with the residents. Being able to feel like I'm actually brightening up someone's day is a rewarding feeling. The boss is so kind and caring about his staff and the residents. Such a welcoming enviroment, you really see everyone is a team at Pinnacle Ridge! The activity director is truly the heart and soul of the facility. Overall I'm so happy I have developed good workmanship from volunteering! I'm Looking forward to coming back in August!

  • ★★★★★ 7 months ago

    I worked there for three years, the residents are great but I would not recommend this facility to any one who cares for their relatives. I started in the kitchen and became a cna fur to my passion and was wrongfully terminated . administration doesn't respect the workers as well as top other staff. Poor facility

  • ★★★★★ a year ago

    The memory care unit at Pinnacle Ridge is amazing! I don't know much about the rehab part but the care she was given on the unit was so special they loved her and she loved them. I was so happy we got into a place that was so caring and loving, the place we took her out of was horrid. I am thankful for everyone that helped us make sure my mom's final days were happy ones.

About Pinnacle Ridge Nursing & Rehab Center

General Information

Legal Business NamePinnacle Health Facilities Xviii Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1992 (26 years)
Capacity94
Residents79
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pinnacle Ridge Nursing & Rehab Center

Pinnacle Ridge Nursing & Rehab Center
was reviewed by to have a rating of 2 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 21, 2016 - 13 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,000 fine
FManyPotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmHealth InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionHave enough nurses to care for every resident in a way that maximizes the resident's well being.
ESomePotential for HarmComplaint+InspectionProvide housekeeping and maintenance services.
ESomePotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmHealth InspectionGive notice to the resident before a room or roommate change.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmHealth InspectionKeep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.

February 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$76,575 fine
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintProvide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.
DFewPotential for HarmComplaintEnsure services provided by the nursing facility meet professional standards of quality.
DFewPotential for HarmComplaintDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pinnacle Ridge Nursing & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 20min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

93.6%
98.7%
98.7%
98.7%
95.4%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.1%
100.0%
98.4%
96.9%
92.8%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
46.9%
47.5%
45.9%
47.6%
39.7%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
23.0%
27.9%
28.1%
31.1%
24.3%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
32.6%
13.6%
25.6%
24.4%
19.3%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents whose ability to move independently worsened
24.2%
25.8%
21.4%
30.4%
20.2%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents who received an antipsychotic medication
30.5%
23.7%
32.1%
20.0%
16.7%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents whose need for help with daily activities has increased
9.0%
6.5%
4.7%
7.2%
10.4%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents who self-report moderate to severe pain
11.8%
8.6%
3.2%
1.6%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents who lose too much weight
1.9%
0.0%
2.3%
2.7%
5.2%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
6.4%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents who have depressive symptoms
10.3%
1.4%
0.0%
1.6%
6.0%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents with a urinary tract infection
7.1%
4.2%
4.8%
12.5%
4.8%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents experiencing one or more falls with major injury
0.0%
1.4%
0.0%
0.0%
2.6%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.2%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

95.7%
93.5%
95.9%
90.2%
76.2%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.6%
82.6%
82.6%
82.6%
74.2%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
69.5%
Q4 2015Q1 2016Q2 2016Q3 2016KS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
32.4%
21.9%
25.0%
17.9%
20.9%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.0%
-
0.0%
2.7%
Q4 2015Q1 2016Q2 2016Q3 2016KS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
2.1%
2.2%
0.0%
0.0%
1.9%
Q4 2015Q1 2016Q2 2016Q3 2016KS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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