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Pinnacle Ridge Nursing & Rehab Center

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Reviews
Overall Rating 3.1 / 5.0 ★★★★★

  • Lucas Kinsey
    ★★★★★ 2 months ago

    ***DO NOT PUT YOUR LOVED ON IN THIS PLACE**** Absolutely the *Worst* nursing facility I have ever seen. If I could give them a negative score, I would. The employees/ administration could care less about the welfare of the residents. It was disturbing how often I would see call lights stay on for an hour plus AND see nurses in the office playing with their cell phones. On several occasions, I found my grandmother laying in soiled clothing and on more than one occasions found out that nursing staff had become verbally abusive with her. When I took my issues to the administrator he did nothing so I contacted the State. I can now sleep well at night knowing my grandmother no longer resides in the horror that is Pinnacle Ridge. PLEASE, PLEASE IF YOU TRULY LOVE YOUR LOVED ONE *DO NOT* SEND THEM TO THIS FACILITY. THEY WILL BE IGNORED, ABUSED AND NOT PROPERLY CARED FOR.

  • Naomi Bowie
    ★★★★★ 2 months ago

    Horrible nursing home. Does the staff even care about the patients. The answer is an emphatic no. This place reeks of urine and feces. Don't bother using a call light here, the nurses are too busy talking and texting on their phones to worry about the patients. I'm glad I got my mother out when i did. Pinnacle Ridge= DEATH TRAP. Please find another facility.

  • Haley Carrillo
    ★★★★★ 5 months ago

    With a positive attitude and perseverance any team can transform into a winning success no matter how long they have worked together. I thank God every day to be a part of this group. Honest leadership, heartfelt care and an all around fun place to be.

  • Celina Keys
    ★★★★★ a year ago

    I have recently started there with a number of other head departments and am the activity director...I left another facility after eleven years, which was one of the hardest decisions I had to make, but couldn't be happier with the choice. Yes they are under going a number of changes but in my heart I know that all the hard work by everyone that works and lives there will pay off. We have an AMAZING start to a new leadership and given time the turn around with be worth all the effort. I can't wait to continue my role and partnership with everyone there. I also can't believe how amazing the neighbors are and already love them so much they make all days so much brighter.

  • Katie Hills
    ★★★★★ 6 months ago

    If I could give a zero review I would! DO NOT TAKE YOUR LOVED ONES HERE!!! First, when we moved in my step dad the room REEKED of urine and was FILTHY. The person had passed away the night before and didn't so much as take his things out let alone clean anything. Second, THEY LOST MY STEPDAD (who has dementia) AND DIDNT CALL ANYONE FOR ALMOST 24 HOURS!!! They acted like it was no big deal. Said they thought family had signed him out (none of us had ever taken him off premises prior) AND they had no sign out sheet for him??!! Additionally when we did find him (THANK GOD) he had 2 broken ribs to top it all off. SO many other things wrong. The nutrition is terrible, lucky if they get what is actually on the menu. The nursing staff are constantly on their phones and not paying any attention what so ever. The person at the front desk is either absent or not paying any attention anyway (pretty sure this is how he got out). DO NOT TAKE YOUR FAMILY HERE IF YOU CARE ABOUT THEIR WELL BEING, BECAUSE THE STAFF WILL NOT

About Pinnacle Ridge Nursing & Rehab Center

General Information

Legal Business NamePinnacle Health Facilities Xviii Lp
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareJanuary 1, 1992 (26 years)
Capacity94
Residents79
Percent Occupied84%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Pinnacle Ridge Nursing & Rehab Center

Pinnacle Ridge Nursing & Rehab Center was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 24, 2017 - 7 months ago

 Residents AffectedSeveritySource/TypeDescription
FManyPotential for HarmComplaintPost nurse staffing information/data on a daily basis.
FManyPotential for HarmComplaintUse a registered nurse at least 8 hours a day, 7 days a week.
FManyPotential for HarmComplaintTry to resolve each resident's complaints quickly.

October 10, 2017 - 8 months ago

 Residents AffectedSeveritySource/TypeDescription
JFewImmediate JeopardyComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

February 3, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$143,270 fine
KSomeImmediate JeopardyComplaint1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
JFewImmediate JeopardyComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.
FManyPotential for HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmComplaintHave enough nurses to care for every resident in a way that maximizes the resident's well being.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

October 21, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$25,976 fine
FManyPotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
GFewActual HarmComplaint+InspectionEnsure residents maintain acceptable nutritional status.
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmComplaint+InspectionDevelop policies and procedures for influenza and pneumococcal immunizations.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide activities to meet the interests and needs of each resident.
DFewPotential for HarmComplaint+InspectionAllow residents the right to participate in the planning or revision of care and treatment.

March 26, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$4,000 fine

February 11, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$76,575 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Pinnacle Ridge Nursing & Rehab Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

1hr 55min
2hr 20min
ReportedExpected
CNA
30min
40min
ReportedExpected
LPN
50min
1hr 10min
ReportedExpected
RN
3hr 15min
4hr 10min
ReportedExpected
Total Nursing

This facility also provides approximately 5min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.7%
94.9%
94.9%
94.9%
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.2%
98.7%
97.1%
97.4%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
40.5%
33.3%
19.4%
25.0%
40.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of low risk long-stay residents who lose control of their bowels or bladder
31.1%
34.9%
25.4%
15.9%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who received an antianxiety or hypnotic medication
20.4%
24.5%
9.9%
19.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents whose ability to move independently worsened
36.9%
36.9%
41.0%
41.2%
19.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who received an antipsychotic medication
13.8%
18.0%
13.8%
21.7%
16.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents whose need for help with daily activities has increased
8.7%
5.5%
13.2%
7.9%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who lose too much weight
3.0%
0.0%
12.5%
9.4%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of high risk long-stay residents with pressure ulcers
9.1%
4.7%
11.8%
15.2%
8.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who self-report moderate to severe pain
1.4%
0.0%
0.0%
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who have depressive symptoms
1.4%
1.4%
0.0%
3.9%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents with a urinary tract infection
12.7%
9.3%
8.7%
2.6%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents experiencing one or more falls with major injury
1.3%
1.1%
0.0%
0.8%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

90.3%
72.5%
66.1%
69.1%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
82.6%
55.0%
55.0%
55.0%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
-
-
-
-
70.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who made improvements in function
28.6%
20.0%
24.3%
18.8%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who self-report moderate to severe pain
-
-
9.5%
4.8%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
6.9%
3.8%
4.4%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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