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Maple Hills Healthcare, Inc, Dba Grand Oak Healthc

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Reviews
Overall Rating 3.0 / 5.0 ★★★★★

  • Lori Sprenger
    ★★★★★ a month ago

    My 50 year old brother has lived here for 10 months. He loves it here - he loves the environment, culture and staff. It's been such a great experience that our father has moved into an apartment on the third floor! He has no complaints.

  • Debra Laws
    ★★★★★ 3 months ago

    This place was a nightmare for my family. My stepdad had a toe amputated, and the surgery led to hospital dementia. Shawnee Mission sent him here a month later. Despite charging exorbitant prices, they were completely ill-equipped to handle patients with dementia. They insisted my mother hire a 24/7 "babysitter" at $20.00 an hour. Once she did that, they basically washed their hands of him, very rarely checked on him or changed his bandages. Total lack of care or concern. The only time I saw any passion was when he fell, they wanted to make us acknowledge that our $20.00 an hour babysitter was responsible. It was next to impossible to talk to the social worker and rarely saw any doctors. It seemed like they delayed his transfer to another facility as long as possible since all they were really providing was a bed and meals.

  • Stephen Franano
    ★★★★★ 3 months ago

    Healthcare Resort of Shawnee is a fantastic assisted living facility. Rebecca and Lori took over and totally turned things around and are 2 of the top Directors in the city. My mom was in Healthcare Resort and we were thrilled with how she was treated. The facility is clean and and the food is delicious. It's 5 stars now!

  • Valerie Bosworth
    ★★★★★ 4 months ago

    My mom was just there a week ago in 2018. She was contiguous. They changed her meds without calling her own doctor, they have these so called house doctors, that don't have a clue to what they are doing. I had her transferred by medact, back to the hospital. The nurses are a joke, they wont help you at all. I wouldn't see my dog there. They should be closed down

  • Lisa Kelsaw
    ★★★★★ 9 months ago

    I would not trust my dogs at this place. My mother was treated so horrible. They are under new management. Nobody knows what is going on in the place. Management says anything to get you in for the money. They do not have regular staff. They use temporary agencies to staff every day because people quit. They left my mother laying in a dirty diaper for over 6 hours. Never got food or medication in a timely manner. Just don't consider t his place there are other rehabilitation facilities with qualified staff.

About Maple Hills Healthcare, Inc, Dba Grand Oak Healthc

General Information

Legal Business NameMaple Hills Healthcare, Inc.
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareNovember 19, 2015 (3 years)
Capacity101
Residents50
Percent Occupied50%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Maple Hills Healthcare, Inc, Dba Grand Oak Healthc

Maple Hills Healthcare, Inc, Dba Grand Oak Healthc was reviewed by Medicare to have a rating of 3 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kansas Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

October 24, 2017 - 9 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

December 28, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

November 29, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$146,758 fine
---Payment DenialPayment denial for 9 days
JFewImmediate JeopardyComplaint+InspectionEnsure that residents are safe from serious medication errors.
FManyPotential for HarmComplaint+InspectionSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
FManyPotential for HarmComplaint+InspectionMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
ESomePotential for HarmComplaint+InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
ESomePotential for HarmComplaint+InspectionStore, cook, and serve food in a safe and clean way.
ESomePotential for HarmComplaint+InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
ESomePotential for HarmComplaint+InspectionEnsure services provided by the nursing facility meet professional standards of quality.
ESomePotential for HarmComplaint+Inspection1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
DFewPotential for HarmComplaint+InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmComplaint+InspectionProvide or obtain laboratory services only when ordered by the attending physician.
DFewPotential for HarmComplaint+Inspection1) Receive registry verification that a nurse aide has met the required training and skills that the State requires; and 2) ensure nurse aides receive the required retraining after 24 months if nursing related services were not provided for monetary compe
DFewPotential for HarmComplaint+InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmComplaint+InspectionMake sure that doctors visit residents regularly, as required.
DFewPotential for HarmComplaint+InspectionProperly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
DFewPotential for HarmComplaint+InspectionProtect each resident from all abuse, physical punishment, and involuntary separation from others.
DFewPotential for HarmComplaint+InspectionImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
DFewPotential for HarmComplaint+InspectionConduct initial and periodic assessments of each resident's functional capacity.
DFewPotential for HarmComplaint+InspectionEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaint+InspectionAssist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
DFewPotential for HarmComplaint+InspectionProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaint+InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Maple Hills Healthcare, Inc, Dba Grand Oak Healthc require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
1hr 10min
50min
ReportedExpected
LPN
2hr 15min
1hr 55min
ReportedExpected
RN
5hr 55min
5hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 2hr 55min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

-
-
-
-
96.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
-
-
-
94.1%
94.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
44.0%
40.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
-
-
-
27.3%
24.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antianxiety or hypnotic medication
-
-
-
7.0%
19.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose ability to move independently worsened
-
-
-
14.7%
19.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who received an antipsychotic medication
-
-
-
9.4%
16.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents whose need for help with daily activities has increased
-
-
-
17.6%
7.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who lose too much weight
-
-
-
0.0%
4.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of high risk long-stay residents with pressure ulcers
-
-
-
7.2%
8.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who self-report moderate to severe pain
-
-
-
0.0%
6.3%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who have depressive symptoms
-
-
-
0.0%
5.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a urinary tract infection
-
-
-
2.9%
5.0%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents experiencing one or more falls with major injury
-
-
-
3.4%
2.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents with a catheter inserted and left in their bladder
-
-
-
0.0%
0.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
* The data for this facility for some quarters is unavailable.
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

92.4%
92.4%
93.6%
85.6%
78.7%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
81.0%
81.0%
81.0%
75.1%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
56.0%
63.7%
76.5%
74.3%
70.2%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who made improvements in function
15.2%
14.8%
19.5%
25.4%
18.9%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
0.9%
2.3%
2.3%
2.6%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents who newly received an antipsychotic medication
0.7%
0.4%
0.3%
0.3%
1.4%
Q4 2016Q1 2017Q2 2017Q3 2017KS
Percentage of short-stay residents with pressure ulcers that are new or worsened



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