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Brookdale Richmond Place Snf

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Lexington Skilled Nursing Home Facilities
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Reviews
Overall Rating 2.7 / 5.0 ★★★★★

  • Leda Tilton
    ★★★★★ a month ago

    Lived there 4 months. On moving in, the bathroom didn't have shower rungs to hang shower curtains, no smoke alarms in rooms...only in the hall, the food was awful. Nothing for a vegetarians, the few vegetables were fried, drenched in gravy. All the food tasted like cardboard. Complaints were ignored. Not easy for people who had ambulation problems, especially with walkers or scooters. Difficulty opening the exit/entrance doors. Long walks from your apartment to main office or dining room. The Administers had no idea or care about the staff or what their jobs were. Housekeeping and grounds staff were excellent.

  • lisalclark3 .
    ★★★★★ a month ago

    My mothers room needs to be cleaned . Got here yesterday & needs swept & cleaned . I walking in this morning & mom was soaking wet . Then nurse wanted crush up all moms pills & put in her feeding tube . I had already told them nothing goes in tube but her formula . Therapy was very good . She is just here for rehab.

  • Timothy Turner
    ★★★★★ 4 months ago

    Rude staff and always trinkles from the uppers all the way down. Very unpleasant working environment.

  • NaTisse Rice
    ★★★★★ 9 months ago

    We are all or can be skeptical of nursing homes because of the reputation that some facilities have. My grandmother has been there for almost a week for rehab. I have to honestly say that the staff has been very nice. My first day visiting the receptionist, the nurses, therapist down to the maintenance tech were wonderful. It is safe, decent and sanitary which are the key factors we look for in nursing homes or assisted living facilities. I can't speak for everyone else. I can just speak for my family that we are very pleased! Thank you staff for everything you have and are doing for my grandmother Rosalee T.

  • Denise Caldwell
    ★★★★★ 8 months ago

    The worst. Mom there for 3 months of therapy. Told by employee, "stinks because the men in that hall, their urine stronger than a woman's." Nurse at Central Baptist said, "Not true. They're too lazy to clean people up." Carpet old, smelly and holding stains. It stinks. Scabbies outbreak in March. Menus rarely right. Plus, we would in BOLD PRINT AND DOUBLE UNDERLINE , " no ice in water." She got ice water daily. Hot tea rarely right and sometimes cold and half a cup. Had to bring her in food from home many times. She ate it up! Hungry. Kitchen help does not know or understand English. Should hire ones able to understand menus filled out. Mom left in wet PJs even at 11:30 AM. I was livid! PJ's torn and pulled down to knees. Took photos!!. I mentioned company in next day at 9, gave heads up.. She was still in bed and wet!!! Parking ALWAYS taken by office help and nurses. Nothing close out front for families....who pay the bills! Should park by fence rows on side or way up front. Remove "compact car signs", people today drives big SUV'S or trucks. Only one with good parking, funeral home, to pick bodies up. Front door. Saw it SEVERAL times Head nurse came to mom's room one day. Asked, "did you call ombudsman to come in." I did. Has sign, if families have "concerns" to call her. So, I did, she came in twice to be our voice. She said, " she didn't appreciate it, "if I had a problem to come to her." Quote!! Mom has own teeth, 5 days not brushed, that's bad, not dressed by 11:30 AM, always short staffed. Feet not soaked per foot doctors orders. Both family doctor AND dentist had to fax "common sense" things we all do daily, brush teeth to using bathroom, not getting done. Doctors srnt in orders TWICE to get teeth and hygiene done. Stopped to see head nurse. Mom not being "prompted to do things." I been there EVERY DAY getting things done for 3 months. I was kind, just wanted answers. She stood up, in my face, attitude, like wanting a high school fight, and said, "don't you dare say we don't use comon sense." Bawled me out. VERY unprofessional. I hadn't said it yet, but it is true. They use "no common sense" here. I am old enough to be her mother. I have 5 children in their 30's & 40's and she was very rude, disrespectful, VERY unprofessional and doesn't realize families there are aching with loved ones in nursing home. No idea. Has absolutely, positively no empathy. "She should be prison matron, not a nurse", lady there said. She was just mean. I just looked at her and said, calmly, " I hope you're never in charge of a family members care, they'd never make it." Turned, left and shut door. Nothing more said. Just very unprofessional. I went to Lindsey, instead of ombudsmen. Never again. Call the ombudsman!! 2 nurses at Baptist Hospital said, " that's why she's working in nursing home. Would be fired if worked at hospital. Her attitude." (Quote) One day, a lady who's basically unconscience slowly falling to floor. I ran, got help. She's left in hall unattended. They came and one nurse said, " Oh God!" Took two to get her up. If not for me, she'd be on floor. Totally understaffed. One day aid eating cheesecake off a tray in hall before taking into a room. I'm standing in doorway watching. I don't dare tell on her, mom would get even worse care. Mom's out, so Corp knows. Sneaking behind rolling blanket and towel dollies to text on phone. Mom had handmade cards stolen. On nightstand. Next morning gone. From great grandchildren in France. I brought to staffs attention. Said, "they must have fallen in trash". Quote! Fell in trash my foot! They were priceless to her. I'd rather they stole her socks, if wanting to steal, not her great grandchildrens handmade cards mailed from France!.. Gone forever. So many things happened DAILY there. Too many to put online. Ones there are just "warehoused" till they die. I'll never, ever, EVER go back, 3 of her doctors know to never recomend, its on their charts. They ALL THANKED ME! Scabbies outbreak in March 2019. Worms and larva under skin. Don't go here!

About Brookdale Richmond Place Snf

General Information

Legal Business NameBlc Lexington Snf, LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 25, 2007 (13 years)
Capacity120
Residents85
Percent Occupied71%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityYes
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Brookdale Richmond Place Snf

Brookdale Richmond Place Snf was reviewed by Medicare to have a rating of 1 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

September 28, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.

September 23, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$174,155 fine

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Brookdale Richmond Place Snf require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 35min
ReportedExpected
CNA
1hr 25min
40min
ReportedExpected
LPN
40min
1hr 10min
ReportedExpected
RN
4hr 35min
4hr 30min
ReportedExpected
Total Nursing

This facility also provides approximately 30min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

95.9%
95.5%
95.5%
95.5%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.0%
100.0%
100.0%
100.0%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
-
-
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
33.3%
31.4%
31.6%
32.6%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
16.1%
15.6%
16.9%
25.6%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
28.2%
32.4%
25.6%
24.0%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
17.9%
25.7%
2.6%
13.0%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
15.0%
15.8%
18.2%
7.8%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
7.0%
0.0%
2.7%
2.0%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
9.1%
15.6%
11.4%
7.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
7.5%
0.0%
0.0%
3.9%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
7.5%
10.5%
6.8%
7.8%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
1.4%
1.4%
1.0%
2.7%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

85.0%
90.3%
95.5%
95.0%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.4%
84.5%
84.5%
84.5%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
61.5%
61.4%
59.3%
61.7%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
3.2%
2.0%
2.5%
1.9%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
1.4%
2.1%
1.9%
2.9%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.8%
0.5%
1.1%
0.6%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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