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Northpoint/Lexington Healthcare Center

  1. Skilled Nursing Home Facilities
  2. Kentucky
  3. Lexington Skilled Nursing Home Facilities
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Reviews
Overall Rating 3.5 / 5.0 ★★★★★

  • Carolyn Green
    ★★★★★ 3 months ago

    I Love working at Northpoint. I have been here for 37 years & I have worked in just about every department here, but I think I have found my favorite position. I love to greet and meet families, residents and visitors as they come in to visit their Loved ones. This brings me so much joy and I get to bring joy to them as well. Our staff provides wonderful care. I've had my own mom and other family members here as well, and they had a great experience during their stay here. I would recommend anyone to come and tour our facility any time!!

  • Chris Phillips
    ★★★★★ a week ago

    I unfortunately have to work here. There are good employees no doubt, but I've witnessed alot of events here that have lead me to the conclusion that I need to warn people about enrolling their family members here. I have personally witnessed; theft, horrible attitudes from employees to patients, employee arguments, vicious laziness, and harsh conditions for the residents. The room my client is in is very hot and uncomfortable. The main issue is to many bad apples working here.

  • Denise Caldwell
    ★★★★★ in the last week

    Items stolen, left in soiled pants, staff puts in hours for paycheck, not because they care. Often see them out back just smoking...i know they need a break, but smoking?? Then go in with smoke on clothes up next to elderly? Sorry...not a "Health Care" facility. Smoking should be off limits when working with elderly and breathing issues. Not professional. Ombudsmen being notified also. Look for her poster and give her a call with your concerns. Office also obligated to give you her name and number. She'll investigate for you. So does State Atyonery Generals Office. I guarantee if their parent or grandparents in there, they'd sing a different tune. Would they want this for their family? Did some talking to others, just looking around earlier this summer and someone who was working there on the side said, " honey, I wouldn't put a dead dog in here." That's a quote. Now getting ready to put in hidden camera to see how served meals, how long it takes to turn to prevent bed sores and change "Depends". Plus, how they treat and talk to our loved one when they think no one is seeing them.... Also, who's doing the stealing from room. Bruising. Loved one said, "she hit me." Highly recommend hidden camera.. Can see from phone....nice to have if needed for lawyers. Highly recomend hidden camera. Plus...go during off hours and evening. Generally management not around so these people do whatever they want to your family. I do. Take photos with phone to have. Place is hot too. No interaction...no talking to older ones...conversations, they come in and go out. But, they'll be old too someday....would they want care they give, given to them? Not profesdional. No training, not monitored by management. Just want a paycheck.

  • Beverly Martin
    ★★★★★ 6 months ago

    My sister recommended Northpoint because she was here for rehabilitation before. It was a blessing to be here for my therapy and I would recommend this place to everyone! There was a point at the hospital I didn't know if I was going to make it or not and then I got here and therapy helped me reach every one of my goals. I don't even have to use a cane anymore! The kitchen gave me extra snacks to get my energy back up and help me gain some weight. The nurses got my medicine to me quickly and the activities department helped me get some supplies from the store so I would feel more at home. I'm so thankful for everyone here!

  • Tawnya Gatson
    ★★★★★ 4 months ago

    I have been a nurse here since 2003. I Love this facility and the care we provide for our Residents! As a nurse there are a lot of job opportunities, but this not only is our resident's home, it's my home. I love working at Northpoint and taking care of my residents!

About Northpoint/Lexington Healthcare Center

General Information

Legal Business NameNorthpoint Senior Services Ky I LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareMay 10, 1989 (29 years)
Capacity150
Residents141
Percent Occupied94%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for Northpoint/Lexington Healthcare Center

Northpoint/Lexington Healthcare Center was reviewed by Medicare to have a rating of 2 out of 5 stars.

About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2017 - 16 months ago

 Residents AffectedSeveritySource/TypeDescription
GFewActual HarmComplaintProvide care by qualified persons according to each resident's written plan of care.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
GFewActual HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmComplaintEnsure each resident receives an accurate assessment by a qualified health professional.
DFewPotential for HarmComplaintReasonably accommodate the needs and preferences of each resident.
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

May 17, 2017 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
---Fine$37,605 fine
---Payment DenialPayment denial for 25 days
GFewActual HarmComplaintSet up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.
GFewActual HarmComplaintMake sure that the facility is administered in an acceptable way that maintains the well-being of each resident .
GFewActual HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.
GFewActual HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

April 20, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintDevelop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
DFewPotential for HarmComplaintProtect each resident from all abuse, physical punishment, and involuntary separation from others.

January 26, 2017 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
ESomePotential for HarmHealth InspectionPrepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.
CManyPotential for Minimal HarmHealth InspectionPost nurse staffing information/data on a daily basis.
DFewPotential for HarmHealth InspectionKeep accurate, complete and organized clinical records on each resident that meet professional standards.
DFewPotential for HarmHealth InspectionMaintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

December 1, 2016 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide medically-related social services to help each resident achieve the highest possible quality of life.

April 20, 2016 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProperly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of Northpoint/Lexington Healthcare Center require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 30min
2hr 30min
ReportedExpected
CNA
50min
40min
ReportedExpected
LPN
50min
1hr 5min
ReportedExpected
RN
4hr 10min
4hr 15min
ReportedExpected
Total Nursing

This facility also provides approximately 35min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

98.6%
96.3%
96.3%
96.3%
95.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
82.9%
86.3%
70.5%
19.2%
95.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
76.4%
65.5%
61.7%
66.7%
49.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of low risk long-stay residents who lose control of their bowels or bladder
21.6%
25.8%
26.1%
23.5%
31.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
17.1%
11.8%
22.5%
19.6%
21.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose ability to move independently worsened
18.0%
19.7%
20.7%
19.3%
19.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who received an antipsychotic medication
19.8%
12.2%
16.5%
20.0%
16.7%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents whose need for help with daily activities has increased
10.1%
11.3%
11.1%
9.3%
8.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who lose too much weight
3.7%
5.0%
6.5%
7.0%
5.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of high risk long-stay residents with pressure ulcers
3.0%
0.8%
4.5%
9.1%
6.6%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who self-report moderate to severe pain
0.0%
0.0%
0.0%
0.0%
2.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who have depressive symptoms
7.0%
0.8%
2.5%
7.6%
4.5%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a urinary tract infection
0.8%
0.8%
1.6%
2.5%
3.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents experiencing one or more falls with major injury
1.6%
1.1%
1.6%
2.3%
2.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
0.0%
0.0%
0.9%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

18.7%
28.1%
28.5%
18.6%
85.3%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
64.4%
48.8%
48.8%
48.8%
84.2%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
42.2%
54.0%
57.2%
53.3%
60.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who made improvements in function
3.0%
6.2%
5.8%
6.5%
16.1%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who self-report moderate to severe pain
3.2%
3.7%
3.3%
2.3%
2.8%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents who newly received an antipsychotic medication
0.0%
0.9%
1.1%
1.1%
1.0%
Q4 2016Q1 2017Q2 2017Q3 2017KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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