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The Willows At Hamburg

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Reviews
Overall Rating 4.2 / 5.0 ★★★★★

  • ★★★★★ a month ago

    My mother-in-law was a resident of the skilled nursing wing at The Willows - Hamburg for about a year in total. She spent a few months there, then was able to come home only to return at a later date. We were very pleased with the level of care and compassion she received while there. Everything was not 100% all the time, but in comparison to some of the facilities we visited before entering her at The Willows, and some of the horror stories we heard about other facilities and the care provided, we cannot imagine there was a better place to meet her needs. Maybe some as good, but none better. We were very pleased with the cleanliness of the facility, the variety of services offered, from hair salon to physical therapy and more, as well as the friendly and efficient staff. Can't say enough about The Willows at Hamburg. If there should ever come a time to consider institutional care for yourself or a loved one, give The Willows at Hamburg very serious consideration.

  • ★★★★★ 5 months ago

    My sister was at The Willows in The Legacy Building. I knew the minute I went in the Legacy our prayers had been answered. A young lady named Danielle took us to see the building. She knew the name of each resident and their story. The building is beautiful and clean. The nurses and Techs, the cooks and and house keepers were awesome. We fell in love with the staff and the residents. Once there was an issue with a nurse who should not have been with Alzheimer's patients. She was gone next day. They went riding in their bus, had awesome recreation staff. Time came when my sister was dying, Hospice took over her care with legacy staff. They treated my sister so beautifully I get tears. The last day, everything went beautifully. Staff that was off came to be with us. Tina, Jordon, and Michelle held me and Cheryl her daughter. Jordon cleaned her up and I walked back in. Jordon said I hope you don't mind but I shaved her legs because I know Margie would want to look good. Precious girls all of them. Keisha,Sally, Belinda, Christian,Tracy,the cooks, all were so good with her. The nurse on duty that day was precious. We gave her Margie's big Tiger. I hope you see The legacy is a good place to take your loved one. As they change they become rascals and go in others rooms and do some silly things. Things they would never do before. I can tell you this illness is so sad to watch. Your heart will break but when it ends it is a blessing. I know I have left off some names, but you all know Cheryl and I love you and Thank you.

  • ★★★★★ 2 months ago

    This is such a beautiful health campus that offers exceptional care! This campus deserves an A+!

  • ★★★★★ 3 years ago

    You do NOT want to go here, we had to pull our loved one out for her safety after they let her drop, (she chipped her front tooth off), some of her clothes disappeared, jewelry, and she was not given baths for up to a week, until I complained and to top it off, she also contacted Impetago while there.Her back full of blisters, they never noticed it because she was not cared for I moved her out that week and took her to doctor myself. .Contagious which means others have it too. She was given "popcorn, cheese crackers and water" for one of her lunches, her clothes ruined in laundry, (they throw every ones in together), shrunk, fell apart, stained. No stimulation, set in front of TV, mom wanted a deck of cards, they said "sorry, we have no cards." Mom asked my husband " when can I get out of here." One family there calls it "Gods waiting room" Family doctor said to "get her out of there" and we did. She now has apt, full kitchen, own bedroom, and a front door........and is SO HAPPY . There is another family planning to move their loved one out in spring as soon as weather breaks, same problems. They are on a waiting list at a tried and true place, can't wait to get their loved one out, just like us. Not kept clean or stimulated, their minds.

  • ★★★★★ a year ago

About The Willows At Hamburg

General Information

Legal Business NameTrilogy Healthcare Of Fayette I LLC
Ownership TypeFor Profit - Corporation
Changed Ownership In The Last 12 MonthsNo
First Accepted MedicareDecember 14, 2012 (5 years)
Capacity80
Residents70
Percent Occupied88%
Program ParticipationMedicare And Medicaid
Resident And Family CouncilsResident
In HospitalNo
Continuing Care Retirement CommunityNo
Special Focus FacilityNo
Auto Sprinkler System In Required AreasYes

Ratings for The Willows At Hamburg

The Willows At Hamburg
was reviewed by to have a rating of 3 out of 5. About Medicare Ratings
Overall Rating
Health Inspections Rating
Quality Measures Rating
Staff Rating
RN Staff Rating

Overall Ratings of Kentucky Nursing Homes

Fines, Complaints, and Inspection Problems in the Past 3 Years

Compare The Number of Problems

Types of Problems at Nursing Homes

Some issues within a nursing home are much more severe than others. Medicare evaluates each problem based on 2 scales: the number of residents affected by a problem and the severity of the potential or actual harm to residents based on the problem. We have color coded the matrix below to make it easier to pick out the more severe problems. In general, orange and red issues related to the treatment of a resident are considered substandard quality of care.

  Residents Affected
Severity of the Deficiency Few Some Many
Immediate jeopardy to resident health or safety J K L
Actual harm that is not immediate jeopardy G H I
No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
No actual harm with potential for minimal harm A B C

June 30, 2016 - 17 months ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionStore, cook, and serve food in a safe and clean way.
DFewPotential for HarmHealth InspectionAt least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
DFewPotential for HarmHealth InspectionEnsure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.

August 13, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmComplaintPost nurse staffing information/data on a daily basis.
ESomePotential for HarmComplaintEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

July 16, 2015 - 2 years ago

 Residents AffectedSeveritySource/TypeDescription
ESomePotential for HarmHealth InspectionEnsure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.
ESomePotential for HarmHealth InspectionHave a program that investigates, controls and keeps infection from spreading.
DFewPotential for HarmHealth InspectionEnsure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
DFewPotential for HarmHealth InspectionAllow residents the right to participate in the planning or revision of care and treatment.
DFewPotential for HarmHealth InspectionProvide medically-related social services to help each resident achieve the highest possible quality of life.
DFewPotential for HarmHealth InspectionDevelop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
DFewPotential for HarmHealth InspectionProvide activities to meet the interests and needs of each resident.

April 24, 2015 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide necessary care and services to maintain or improve the highest well being of each resident .
DFewPotential for HarmComplaintAllow residents the right to participate in the planning or revision of care and treatment.

December 23, 2014 - 3 years ago

 Residents AffectedSeveritySource/TypeDescription
DFewPotential for HarmComplaintProvide timely notification to the resident before transfer or discharge.
DFewPotential for HarmComplaintProvide written records when a resident is transferred or discharged.

Staffing Levels Per Resident per Day

Medicare determines the expected staffing time per resident per day depending on level of care the residents of The Willows At Hamburg require. It is important to compare the reported time to expected time for a single facility instead of comparing the amount of time per resident of two facilities. Learn why.

2hr 45min
2hr 30min
ReportedExpected
CNA
1hr 30min
40min
ReportedExpected
LPN
1hr 10min
1hr 10min
ReportedExpected
RN
5hr 25min
4hr 20min
ReportedExpected
Total Nursing

This facility also provides approximately 50min per resident per WEEK of physical therapist time.

Quality Measures for Long Stay Residents

100.0%
81.0%
81.0%
81.0%
95.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
68.5%
76.7%
75.4%
78.0%
95.1%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
-
-
36.4%
65.0%
48.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
* The data for this facility for some quarters is unavailable.
Percentage of low risk long-stay residents who lose control of their bowels or bladder
28.8%
39.0%
35.1%
38.6%
31.9%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who received an antianxiety or hypnotic medication
21.6%
34.3%
15.5%
10.3%
21.2%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents whose ability to move independently worsened
42.6%
37.9%
40.4%
39.6%
20.1%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who received an antipsychotic medication
20.0%
15.1%
13.5%
19.0%
16.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents whose need for help with daily activities has increased
2.7%
6.6%
0.0%
2.7%
8.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who self-report moderate to severe pain
7.7%
7.1%
5.4%
6.1%
7.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who lose too much weight
6.7%
2.2%
6.5%
7.5%
6.2%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of high risk long-stay residents with pressure ulcers
0.0%
0.0%
1.9%
2.1%
3.1%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who have depressive symptoms
9.4%
3.4%
7.1%
10.2%
5.5%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents with a urinary tract infection
1.9%
3.3%
1.8%
2.0%
3.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents experiencing one or more falls with major injury
3.3%
0.0%
0.0%
0.0%
3.0%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents with a catheter inserted and left in their bladder
0.0%
0.0%
1.8%
0.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of long-stay residents who were physically restrained

Quality Measures for Short Stay Residents

66.9%
66.7%
77.8%
88.7%
84.7%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
89.7%
64.7%
64.7%
64.7%
82.9%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
45.3%
59.1%
57.3%
61.4%
57.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who made improvements in function
2.0%
6.7%
12.5%
4.4%
18.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who self-report moderate to severe pain
0.0%
4.1%
3.8%
3.2%
2.8%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents who newly received an antipsychotic medication
2.7%
2.7%
1.6%
2.0%
1.3%
Q4 2015Q1 2016Q2 2016Q3 2016KY
Percentage of short-stay residents with pressure ulcers that are new or worsened



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